[Skip to main content](#vessel-content) # White schreen after external payment call ## - **[flexconcept](/forum/user/11199-flexconcept "View flexconcept's Profile")** - [![flexconcept's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11199-flexconcept "View flexconcept's Profile") Topic Author - [ Offline](/forum/user/11199-flexconcept) Less More - Posts: 3 - Thank you received: 0 - - 13 years 11 months ago [\#76522](#76522) by [flexconcept](/forum/user/11199-flexconcept "View flexconcept's Profile") *[White schreen after external payment call](/forum/3-bug-report/75790-white-schreen-after-external-payment-call#76522 "We are using the latest Hikashop 2.0.0 in Joomla! 2.5.8 and have added "IDEAL" as payment method with the payment extension from ideal-checkout ( www.ideal-checkout.nl ). But now after getting the status from iDeal we always get a white screen. Turning on debug mode shows this info. I See a message invalid_status.. Is this a Hikashop problem or is it an ideal-checkout problem? The website is www.mooicv.nl Kind regards, Evert Debug console: __default session.counter ⇒ 28 session.timer.start ⇒ 1352925954 session.timer.last ⇒ 1352927633 session.timer.now ⇒ 1352927946 session.client.browser ⇒ Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 registry ⇒ {"com_hikashop":{"ssl_redirect":0,"zone_id":"150","vote":{"list_limit":"30"},"cart_id":19,"shipping_method":0,"shipping_id":0,"shipping_data":0,"cart_new":"0","payment_method":"idealcheckoutideal","payment_id":3,"payment_data":{"payment_id":"3","payment_name":"iDEAL","payment_description":" Betalen met iDEAL","payment_images":"","payment_params":{"payment_currency":"1","payment_percentage":"0","invalid_status":"cancelled","pending_status":"created","verified_status":"confirmed"},"payment_type":"idealcheckoutideal","payment_zone_namekey":"","payment_access":"all","payment_shipping_methods":"manual_1","payment_currency":",1,","payment_price":0,"extension_id":"10093","name":"iDEAL Checkout - iDEAL","type":"plugin","element":"idealcheckoutideal","folder":"hikashoppayment","client_id":"0","enabled":"1","access":"1","protected":"0","manifest_cache":"","params":"","custom_data":"","system_data":"","checked_out":"0","checked_out_time":"0000-00-00 00:00:00","ordering":"37","state":"0"},"checkout_fields_ok":0,"order_id":30},"users":{"login":{"form":{"data":[],"return":"http:\/\/www.mooicv.nl\/"}}}}")* was created by *[flexconcept](/forum/user/11199-flexconcept "View flexconcept's Profile")* We are using the latest Hikashop 2.0.0 in Joomla! 2.5.8 and have added "IDEAL" as payment method with the payment extension from ideal-checkout ([ www.ideal-checkout.nl](http://www.ideal-checkout.nl)). But now after getting the status from iDeal we always get a white screen. Turning on debug mode shows this info. I See a message invalid_status.. Is this a Hikashop problem or is it an ideal-checkout problem? The website is [ www.mooicv.nl](http://www.mooicv.nl) Kind regards, Evert Debug console: __default session.counter ⇒ 28 session.timer.start ⇒ 1352925954 session.timer.last ⇒ 1352927633 session.timer.now ⇒ 1352927946 session.client.browser ⇒ Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 registry ⇒ {"com_hikashop":{"ssl_redirect":0,"zone_id":"150","vote":{"list_limit":"30"},"cart_id":19,"shipping_method":0,"shipping_id":0,"shipping_data":0,"cart_new":"0","payment_method":"idealcheckoutideal","payment_id"![:3](/smile3.gif ":3"),"payment_data":{"payment_id":"3","payment_name":"iDEAL","payment_description":" Betalen met iDEAL<\/p>","payment_images":"","payment_params":{"payment_currency":"1","payment_percentage":"0","invalid_status":"cancelled","pending_status":"created","verified_status":"confirmed"},"payment_type":"idealcheckoutideal","payment_zone_namekey":"","payment_access":"all","payment_shipping_methods":"manual_1","payment_currency":",1,","payment_price":0,"extension_id":"10093","name":"iDEAL Checkout - iDEAL","type":"plugin","element":"idealcheckoutideal","folder":"hikashoppayment","client_id":"0","enabled":"1","access":"1","protected":"0","manifest_cache":"","params":"","custom_data":"","system_data":"","checked_out":"0","checked_out_time":"0000-00-00 00:00:00","ordering":"37","state":"0"},"checkout_fields_ok":0,"order_id":30},"users":{"login":{"form":{"data":[],"return":"http:\/\/www.mooicv.nl\/"}}}} Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTc5MC13aGl0ZS1zY2hyZWVuLWFmdGVyLWV4dGVybmFsLXBheW1lbnQtY2FsbD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#76647](#76647) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[White schreen after external payment call](/forum/3-bug-report/75790-white-schreen-after-external-payment-call#76647 "We are using the latest Hikashop 2.0.0 in Joomla! 2.5.8 and have added "IDEAL" as payment method with the payment extension from ideal-checkout ( www.ideal-checkout.nl ). But now after getting the status from iDeal we always get a white screen. Turning on debug mode shows this info. I See a message invalid_status.. Is this a Hikashop problem or is it an ideal-checkout problem? The website is www.mooicv.nl Kind regards, Evert Debug console: __default session.counter ⇒ 28 session.timer.start ⇒ 1352925954 session.timer.last ⇒ 1352927633 session.timer.now ⇒ 1352927946 session.client.browser ⇒ Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 registry ⇒ {"com_hikashop":{"ssl_redirect":0,"zone_id":"150","vote":{"list_limit":"30"},"cart_id":19,"shipping_method":0,"shipping_id":0,"shipping_data":0,"cart_new":"0","payment_method":"idealcheckoutideal","payment_id":3,"payment_data":{"payment_id":"3","payment_name":"iDEAL","payment_description":" Betalen met iDEAL","payment_images":"","payment_params":{"payment_currency":"1","payment_percentage":"0","invalid_status":"cancelled","pending_status":"created","verified_status":"confirmed"},"payment_type":"idealcheckoutideal","payment_zone_namekey":"","payment_access":"all","payment_shipping_methods":"manual_1","payment_currency":",1,","payment_price":0,"extension_id":"10093","name":"iDEAL Checkout - iDEAL","type":"plugin","element":"idealcheckoutideal","folder":"hikashoppayment","client_id":"0","enabled":"1","access":"1","protected":"0","manifest_cache":"","params":"","custom_data":"","system_data":"","checked_out":"0","checked_out_time":"0000-00-00 00:00:00","ordering":"37","state":"0"},"checkout_fields_ok":0,"order_id":30},"users":{"login":{"form":{"data":[],"return":"http:\/\/www.mooicv.nl\/"}}}}")* Hi, This is an ideal-checkout problem. The blank page is a order notification page. This notification page ask for the plugin "idealcheckoutideal" to be called on his notification function. The plugin has to manage the output for the page. Most of time, the plugin make some checks, save the order and redirect the user to another page. It's like the plugin do nothing. But I think that the plugin might not be name "idealcheckoutideal" but maybe "idealcheckout" so the notification url should be wrong in the plugin. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTc5MC13aGl0ZS1zY2hyZWVuLWFmdGVyLWV4dGVybmFsLXBheW1lbnQtY2FsbD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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