[Skip to main content](#vessel-content) # Problem with update of cart ## - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago [\#77441](#77441) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77441 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* was created by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: [ preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it](http://preview.sermigdns.net/index.php?option=com_hikashop&ctrl=product&task=listing&Itemid=1142&lang=it) I attach my checkout configuration. Thanks Stefano Ravizza - [ ![Schermata_11-2456251_alle_10_56_59.png](/forum/attachment/7042) ](/forum/attachment/7042 "...e_10_56_59.png") [ ](/forum/attachment/7042?download=1 "...e_10_56_59.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[anypc](/forum/user/9451-anypc "View anypc's Profile")** - [![anypc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9451.jpg)](/forum/user/9451-anypc "View anypc's Profile") - [ Offline](/forum/user/9451-anypc) - AnY-Shop.nl Less More - Posts: 154 - Thank you received: 10 - - - - [](http://www.AnY-Shop.nl) - 13 years 11 months ago [\#77443](#77443) by [anypc](/forum/user/9451-anypc "View anypc's Profile") Replied by *[anypc](/forum/user/9451-anypc "View anypc's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77443 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Same here! In Chrome that is. Firefox works perfect but in Chrome I can't add anything to the cart. Not with category view or product view! You can test at my live site [ www.any-shop.nl](http://www.any-shop.nl) --- Proud of my website [ www.hetcomputerwinkeltje.nl](http://www.hetcomputerwinkeltje.nl) Currently just running catalog mode, but hope to go live soon again ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago - 13 years 11 months ago [\#77450](#77450) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77450 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Hi, Please remove the Joomla cache or any other cache extension. Your cart is working good but the cache store pages and display you wrong data. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). The following user(s) said Thank You: [anypc](/forum/user/9451-anypc "View anypc's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[anypc](/forum/user/9451-anypc "View anypc's Profile")** - [![anypc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9451.jpg)](/forum/user/9451-anypc "View anypc's Profile") - [ Offline](/forum/user/9451-anypc) - AnY-Shop.nl Less More - Posts: 154 - Thank you received: 10 - - - - [](http://www.AnY-Shop.nl) - 13 years 11 months ago [\#77452](#77452) by [anypc](/forum/user/9451-anypc "View anypc's Profile") Replied by *[anypc](/forum/user/9451-anypc "View anypc's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77452 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Thanx Jerome, my error has been fixed, dont know about stefano. You rule! --- Proud of my website [ www.hetcomputerwinkeltje.nl](http://www.hetcomputerwinkeltje.nl) Currently just running catalog mode, but hope to go live soon again ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago [\#77456](#77456) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") Replied by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77456 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I remove the Joomla cache and any other cache extension but the error is still. I use Ja T3 framework for the template. I remove all cache of the template. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#77458](#77458) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77458 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Hi, Can you re-download HikaShop 2.0, some fixes has been made during last week. If the problem persist, we may need an access to your backend to make a patch and update your store. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago - 13 years 11 months ago [\#77477](#77477) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") Replied by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77477 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I've update my store but the problem persists. The access to my backend is: *removed by the moderator* Last edit: 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#77490](#77490) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77490 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Hi, I think that it's really a cache issue, I can't reproduce the problem on my end. On your website, when you go in the Joomla global configuration, you can find a message like that: > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JCacheStorage.\_apc' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/cache/cache.php on line 143 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JCacheStorage.\_eaccelerator' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/cache/cache.php on line 143 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JCacheStorage.\_file' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/cache/cache.php on line 143 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JCacheStorage.\_memcache' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/cache/cache.php on line 143 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JCacheStorage.\_xcache' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/cache/cache.php on line 143 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_apc' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_database' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_eaccelerator' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_memcache' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_none' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 > Mac OS X 2��ATTR��Q�Qcom.apple.quarantineq/0001;4ffb49c2;Safari.app;60D9820D-0154-4312-8D7D-28FBD1299E6B\|com.apple.Safari > Warning: call\_user\_func\_array() expects parameter 1 to be a valid callback, class 'JSessionStorage.\_xcache' not found in /var/www/vhosts/preview.sermig.org/httpdocs/libraries/joomla/session/session.php on line 283 I don't really know from which component / plugin it can come. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago [\#77498](#77498) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") Replied by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77498 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* The problem is already ccurred on my production site, when I updated at the version 2.0. Now I returned to version 1.5.8, which does not reproduce this error. On my production site I haven't rhe problem of the message "Mac OS X 2��ATTR��Q�Qc ...." . Is possibile a conflict with the Ja T3 framework? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#77509](#77509) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77509 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I can be a reason, yes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago [\#77510](#77510) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") Replied by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77510 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I tried to change template but the situation does not change. In your evidence does not occur? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#77661](#77661) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#77661 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* When I tried on your website, I found the same problem. But we are not aware of this problem on other sites, so I think that another component / plugin is the reason of your problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[obsolum](/forum/user/5383-obsolum "View obsolum's Profile")** - [![obsolum's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5383.png)](/forum/user/5383-obsolum "View obsolum's Profile") - [ Offline](/forum/user/5383-obsolum) Less More - Posts: 50 - Thank you received: 2 - - 13 years 11 months ago [\#78945](#78945) by [obsolum](/forum/user/5383-obsolum "View obsolum's Profile") Replied by *[obsolum](/forum/user/5383-obsolum "View obsolum's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#78945 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Just FYI, I have this same problem. When adding a product to the cart and then pressing the "proceed to cart" button, I get a message saying the cart is empty and the cart module does stay empty. However, when I add a product to the cart and then press the "continue shopping" button, the cart module will show the product. BUT, when I then click on "proceed to checkout" I'll get an error saying that the limit is reached and the product could not be added, AND that the cart is empty (see attachment). The cart module, however, will then show the product in the cart and when I then try to proceed to checkout a SECOND time, it will work and take me to the checkout page with the product in the cart. Tried this both in Chrome and Firefox. I can't give you access to my testing site, unfortunately, because it's on my local machine at work. I haven't upgraded the live website for this reason ([ www.mobilizeyourdata.eu](http://www.mobilizeyourdata.eu)). For me this isn't a critical bug because I'm happy with how the previous version of Hikashop works, but just thought I'd let you know that there are more people having this issue. - [ ![hikashoperror.JPG](/forum/attachment/7209) ](/forum/attachment/7209 "hikashoperror.JPG") [ ](/forum/attachment/7209?download=1 "hikashoperror.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#79206](#79206) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#79206 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* Hi, Thanks for the report, I will try to reproduce the problem on my end. And see from where it come from. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")** - [![steraviz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11296-steraviz "View steraviz's Profile") Topic Author - [ Offline](/forum/user/11296-steraviz) Less More - Posts: 12 - Thank you received: 1 - - 13 years 11 months ago [\#79651](#79651) by [steraviz](/forum/user/11296-steraviz "View steraviz's Profile") Replied by *[steraviz](/forum/user/11296-steraviz "View steraviz's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#79651 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I think the problem is in the cart.php file inside the folder classes. On the function loadCart called from the hasCart, called from get, called from the function step on the controller checkout, At the beginning: <code> if(empty($cart_id) || $cart_id == 0){ $this->cart_id = $app->getUserState( HIKASHOP_COMPONENT.'.'.$this->cart_type.'_id', 0, 'int' ); } else { $this->cart_id=$cart_id; } </code> after the click on proced the to checkout, on the popup, $app->getUserState( HIKASHOP_COMPONENT.'.'.$this->cart_type.'_id', 0, 'int' ) is empty. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")** - [![tony@10uk.net's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile") - [ Offline](/forum/user/6276-tony-10uk-net) Less More - Posts: 127 - Thank you received: 12 - - 13 years 11 months ago [\#79655](#79655) by [tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile") Replied by *[tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")* on topic *[Problem with update of cart](/forum/3-bug-report/75936-problem-with-update-of-cart#79655 "I upgraded to version 2.0 on my test site. When I try without login to add a product to cart, and on the popup I click to Proceed to Checkout, the product appears an instant in the form on the module of cart, then disappears and the system display a message of empty cart. This is the link of my test site: preview.sermigdns.net/index.php?option=c...&Itemid=1142&lang=it I attach my checkout configuration. Thanks Stefano Ravizza")* I had this problem. My experience could have been something completely different though. I tracked it down to different behaviour when accessing the site as [ www.domainname.com](http://www.domainname.com) and just domainname.com. I fixed by changing the .htaccess file to also redirect to the subdomain www. I couldn't find out why it was happening, but that change stopped it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTkzNi1wcm9ibGVtLXdpdGgtdXBkYXRlLW9mLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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