[Skip to main content](#vessel-content) # Address page in cart not advancing ## - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#78039](#78039) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78039 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* was created by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#78094](#78094) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78094 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi, Which version of HikaShop do you have ? Could you give us a link to your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#78196](#78196) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") Replied by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78196 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* I'm using the Business version. Here's a link to the dev site [ new.chickenontherun.ca/index.php](Http://new.chickenontherun.ca/index.php) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 13 years 11 months ago [\#78230](#78230) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78230 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi, I just checked on your website and didn't had to click twice on the next button to validate the address step. Did you change anything in the mean time ? Do you still have the problem on your end ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#78478](#78478) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") Replied by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78478 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Yes, I reduced the number of steps in the checkout process and that seems to have corrected the issue of needing to click 2x to advance to the next screen. However, the shipping address is still appearing with the checkbox selected. Is there a way to have the Billing address show and only the checkbox for 'use same address as billing' displayed without actually showing the shipping address? If the Shipping address box is 'unchecked' by the customer then the address would appear with the option to edit/change the shipping information. Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 11 months ago [\#78556](#78556) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#78556 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi, I think you are using a template override which have remove the original HikaShop code. Code: if($override === false) { $onclick = 'return hikashopSameAddress(this.checked);'; if($this->shipping_address==$this->billing_address){ $checked = 'checked="checked" '; $style = ' style="display:none"'; $nb_addresses = count(@$this->addresses); if($nb_addresses==1){ $address = reset($this->addresses); $onclick='if(!this.checked) { hikashopEditAddress(document.getElementById(\'hikashop_checkout_shipping_address_edit_'.$address->address_id.'\'),1,false); } '.$onclick; } } ?> <label for="same_address"> <input class="hikashop_checkout_shipping_same_address inputbox" <?php echo $checked; ?>type="checkbox" id="same_address" name="same_address" value="yes" alt="Same address" onclick="<?php echo $onclick; ?>" /> <?php echo JText::_('SAME_AS_BILLING');?> </label> <div class="hikashop_checkout_shipping_div" id="hikashop_checkout_shipping_div" <?php echo $style;?>> When the shipping is the same, the checkbox is checked and the div is hide. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#79920](#79920) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#79920 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi Nicolas/Jerome, I also have to click 'next' twice to proceed from the address step. I've tried all the suggestions in this post and all the others I could find relating to the issue. I've also deleted my checkout->address view override, but no luck. My website's URL is: [ heidikjeldsen.co.uk](http://heidikjeldsen.co.uk/) I'm using Hikashop 2.0.0 on Joomla 2.5.8 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#79972](#79972) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") Replied by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#79972 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Thank you for this suggestion on fixing the issue. If any overrides were used they were not intentional. I'll update the code with your code and see if that fixes the functionality. Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 13 years 11 months ago [\#80019](#80019) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80019 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* @PhantomPWR And could you provide a screenshot of the Checkout tab of the HikaShop configuration on your website please ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80036](#80036) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80036 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi Nicolas, I've attached my checkout configuration. I don't know if it's relevant, but I've also modified the checkout->step view to change the 'next' button to 'confirm order' in the final step. The unusual names in the workflow is because I've added language overrides for the progress bar to display properly. [ ![Heidi_Kjeldsen_Jewellery__Gemstones_-_Checkout_Tab.png](/forum/attachment/7319) ](/forum/attachment/7319 "...eckout_Tab.png") - [ ![Heidi_Kjeldsen_Jewellery__Gemstones_-_Checkout_Tab.png](/forum/attachment/7319) ](/forum/attachment/7319 "...eckout_Tab.png") [ ](/forum/attachment/7319?download=1 "...eckout_Tab.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 13 years 11 months ago [\#80162](#80162) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80162 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Did you do any other overrides in the checkout view files ? If so, please remove all of them and try again. Your settings are fine and there is no such problem with the latest version of Hikashop so it must come from a view file of a previous version of HikaShop. That's all I can think of. The following user(s) said Thank You: [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80182](#80182) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80182 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi Nicolas, Thanks for your reply. I'll check all my overrides and let you know what I find, it might just help someone else as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#80183](#80183) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") Replied by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80183 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Thank you once again for your help. The code you sent over worked perfectly. The design of this cart makes it so easy to customize, configure and troubleshoot. I can see i'll be using this for many cart sites in the future. Cheers, Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80213](#80213) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80213 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* @Nicolas, I removed all checkout overrides and still have the same problem. ![:(](/media/kunena/emoticons/22.png ":(") Any other ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80384](#80384) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80384 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Here's an update: I changed my workflow to: login_address,coupon_cart,payment_shipping_cart,cart_status_terms_confirm,end I don't know why it works, but it does. :woohoo: Now I just need the payment selection to stay on the same step when it (auto)submits. Is this possible? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 11 months ago [\#80445](#80445) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80445 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi, When the payment method, a shipping method, a coupon, an address change, the step does not increase. Do you have the auto selection of the payment method ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80471](#80471) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80471 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Hi Jerome, I have: 1. Auto select default shipping and payment methods: YES 2. Auto submit shipping and payment methods selection: YES If #2 is not on auto submit, then the user has to click 'Next' twice, which is not good. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 13 years 11 months ago [\#80552](#80552) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80552 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* It's normal that the system moves to the next step when you select a payment method and that the option #2 is activated. That can't be changed. It's also normal that the user has to validate twice when that option is turned off. One to submit the selection, and a second time to go to the next step. The following user(s) said Thank You: [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")** - [![PhantomPWR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2255-phantompwr "View PhantomPWR's Profile") - [ Offline](/forum/user/2255-phantompwr) Less More - Posts: 79 - Thank you received: 0 - - 13 years 11 months ago [\#80623](#80623) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Address page in cart not advancing](/forum/3-bug-report/76031-address-page-in-cart-not-advancing#80623 "I'm experiencing an issue with the Billing/Shipping addresses in the HS Business. When the page loads the Billing Address and the Shipping Address are both shown with the same information. Shipping address has the box checked beside 'Use the same address as for billing' AND the address is shown. If 'Next' button is clicked the page refreshed and goes back to the exact same Billing/Shipping Address page. If the 'Next' button is clicked a 2nd time the user then advances to the next page where they can enter their Payment Method and Coupons. Is there a fix for this? I think it would be a cleaner look if the 'Use the same address as for billing' box was checked but the address didn't show. If the box was unchecked (by the user) then the address fields would appear. Obviously the 'Next button should only need to be clicked 1x to advance to the next page. Suggestions? Jason")* Thanks Nicolas, I don't think users will have a problem with the current set-up. They'll just have to use a bit of common sense. You can please some of the people, some of the time...(Steve Jobs) ![;)](/media/kunena/emoticons/24.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzMS1hZGRyZXNzLXBhZ2UtaW4tY2FydC1ub3QtYWR2YW5jaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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