[Skip to main content](#vessel-content) # Can Not Save System Configuration ## - **[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")** - [![fandomfest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11599-fandomfest "View fandomfest's Profile") Topic Author - [ Offline](/forum/user/11599-fandomfest) Less More - Posts: 12 - Thank you received: 0 - - 13 years 11 months ago [\#78055](#78055) by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile") *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78055 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* was created by *[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")* I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed? - [ ![Screen_Shot_2012-11-21_at_7_27_26_PM.png](/forum/attachment/7108) ](/forum/attachment/7108 "...7_27_26_PM.png") [ ](/forum/attachment/7108?download=1 "...7_27_26_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#78070](#78070) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78070 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Hi, Would it be possible to have an access to your backend in order to make some tests ? In your screenshot we can't see the bottom of the page so I don't know where the page is cut, if other page works good, etc. If it is possible to have an access (by private message), it would be great. Thanks, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")** - [![fandomfest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11599-fandomfest "View fandomfest's Profile") Topic Author - [ Offline](/forum/user/11599-fandomfest) Less More - Posts: 12 - Thank you received: 0 - - 13 years 11 months ago [\#78185](#78185) by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile") Replied by *[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78185 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Thanks Jerome! Just sent you the login info. Also, attached is a compiled screenshot of the entire screen for anyone else having a similar problem. - [ ![hikashop-can-not-save-system-configuration.png](/forum/attachment/7129) ](/forum/attachment/7129 "...figuration.png") [ ](/forum/attachment/7129?download=1 "...figuration.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#78186](#78186) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78186 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Hi, It's not a memory limitation. I think it's more a buffer limitation. The configuration page stops during the "acl tab". I have modified the "config config" view in order to no display this tab and the config is not displayed fine. After that, I have reactivate the ACL tab and I have comment some options in the ACL tab, the page still displayed fine but if I display all elements, the page break. The strange thing is that, removing just one element in the ACL tab fix the problem. There is no error or memory reach problem with the ACL display, by removing one element (and having a good config page), the Joomla debug said that just 17MB has been allocated. So I think that the config page is too big, it contains too much data for your PHP buffer configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")** - [![fandomfest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11599-fandomfest "View fandomfest's Profile") Topic Author - [ Offline](/forum/user/11599-fandomfest) Less More - Posts: 12 - Thank you received: 0 - - 13 years 11 months ago [\#78197](#78197) by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile") Replied by *[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78197 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* What do I need to do to fix it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#78212](#78212) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78212 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Hi, You should have some PHP errors in your PHP error log. Theses errors would give more information about the problem and how to fix it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")** - [![fandomfest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11599-fandomfest "View fandomfest's Profile") Topic Author - [ Offline](/forum/user/11599-fandomfest) Less More - Posts: 12 - Thank you received: 0 - - 13 years 11 months ago - 13 years 11 months ago [\#78295](#78295) by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile") Replied by *[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78295 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Called the hosting company and they changed 2 settings that fixed it: PCRE.backtrack_limit from 1million to 10million PCRE.recursion_limit from 100,000 to 10million Now everything is running fine (I can save now and the tabs are in order anyway). Is this change normal? Last edit: 13 years 11 months ago by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")** - [![fandomfest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11599-fandomfest "View fandomfest's Profile") Topic Author - [ Offline](/forum/user/11599-fandomfest) Less More - Posts: 12 - Thank you received: 0 - - 13 years 11 months ago [\#78301](#78301) by [fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile") Replied by *[fandomfest](/forum/user/11599-fandomfest "View fandomfest's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78301 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* This link makes me think I will be okay. [ php.net/manual/en/pcre.configuration.php](http://php.net/manual/en/pcre.configuration.php) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#78313](#78313) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Can Not Save System Configuration](/forum/3-bug-report/76036-can-not-save-system-configuration#78313 "I know this has been posted at least in in the Beta testing thread, but I am getting this in a recently purchased Business version. I had to up my core memory_limit to 150M to even get it to load. HikaShop Business 2.0 Joomla! 2.5.8 PHP Version: 5.3.18 Database Version: 5.1.65-cll Web Server: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 How can this be fixed?")* Hi, This change seems to be normal, glad that it's working fine now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjAzNi1jYW4tbm90LXNhdmUtc3lzdGVtLWNvbmZpZ3VyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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