[Skip to main content](#vessel-content) # Error recived when trying to install HikaShop ## - **[turnag](/forum/user/12012-turnag "View turnag's Profile")** - [![turnag's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12012-turnag "View turnag's Profile") Topic Author - [ Offline](/forum/user/12012-turnag) Less More - Posts: 10 - Thank you received: 0 - - 13 years 11 months ago [\#79096](#79096) by [turnag](/forum/user/12012-turnag "View turnag's Profile") *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79096 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* was created by *[turnag](/forum/user/12012-turnag "View turnag's Profile")* I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does anyone know how to correct this? JFolder::create: Could not create directory Warning: Failed to move file! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IamJim](/forum/user/5406-iamjim "View IamJim's Profile")** - [![IamJim's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-17-3.jpg)](/forum/user/5406-iamjim "View IamJim's Profile") - [ Offline](/forum/user/5406-iamjim) Less More - Posts: 135 - Thank you received: 5 - - 13 years 11 months ago [\#79112](#79112) by [IamJim](/forum/user/5406-iamjim "View IamJim's Profile") Replied by *[IamJim](/forum/user/5406-iamjim "View IamJim's Profile")* on topic *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79112 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* I think you might need to use an older version. Are you using the Business cart? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#79117](#79117) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79117 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* Hi turnag, It is a Joomla error during the install of HikaShop. This error appends when the website does not have the right to create some directories. In order to install extension, you website should have the right to create files and directory into: * administrator/components/ * components/ * media/ * languages/ * tmp/ Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[turnag](/forum/user/12012-turnag "View turnag's Profile")** - [![turnag's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12012-turnag "View turnag's Profile") Topic Author - [ Offline](/forum/user/12012-turnag) Less More - Posts: 10 - Thank you received: 0 - - 13 years 11 months ago [\#79126](#79126) by [turnag](/forum/user/12012-turnag "View turnag's Profile") Replied by *[turnag](/forum/user/12012-turnag "View turnag's Profile")* on topic *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79126 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* I have checked the CHMOD on all of the specified directories and still getting install error. I have even tried the FTP method and getting unable to find install package error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[turnag](/forum/user/12012-turnag "View turnag's Profile")** - [![turnag's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12012-turnag "View turnag's Profile") Topic Author - [ Offline](/forum/user/12012-turnag) Less More - Posts: 10 - Thank you received: 0 - - 13 years 11 months ago [\#79127](#79127) by [turnag](/forum/user/12012-turnag "View turnag's Profile") Replied by *[turnag](/forum/user/12012-turnag "View turnag's Profile")* on topic *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79127 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* The CHMOD is 777 for all specified directories. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#79142](#79142) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error recived when trying to install HikaShop](/forum/3-bug-report/76214-error-recived-when-trying-to-install-hikashop#79142 "I sent an email yesterday requesting help with installing your Hikashop Business module to a Joomla 1.6.1 site. I keep getting the error below from the extension manager when trying to install. Does...")* Hi, Can you activate the debug mode in Joomla ? We have to know which directory could not be create by Joomla during the installation. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjIxNC1lcnJvci1yZWNpdmVkLXdoZW4tdHJ5aW5nLXRvLWluc3RhbGwtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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