[Skip to main content](#vessel-content) # installation update issue ## - **[wrworkman](/forum/user/5017-wrworkman "View wrworkman's Profile")** - [![wrworkman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5017-wrworkman "View wrworkman's Profile") Topic Author - [ Offline](/forum/user/5017-wrworkman) Less More - Posts: 24 - Thank you received: 0 - - 13 years 10 months ago [\#79865](#79865) by [wrworkman](/forum/user/5017-wrworkman "View wrworkman's Profile") *[installation update issue](/forum/3-bug-report/76348-installation-update-issue#79865 "Joomla 2.5.8 After upgrading to Hikashop Business 2.0 today, I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore?")* was created by *[wrworkman](/forum/user/5017-wrworkman "View wrworkman's Profile")* Joomla 2.5.8 After upgrading to Hikashop Business 2.0 today, I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM0OC1pbnN0YWxsYXRpb24tdXBkYXRlLWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#79866](#79866) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[installation update issue](/forum/3-bug-report/76348-installation-update-issue#79866 "Joomla 2.5.8 After upgrading to Hikashop Business 2.0 today, I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore?")* Hi, Your bug report is not a HikaMarket bug report. I will move your topic in the appropriate section. Please check if you are in the right place ![:)](/media/kunena/emoticons/8.png ":)") Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM0OC1pbnN0YWxsYXRpb24tdXBkYXRlLWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#79884](#79884) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[installation update issue](/forum/3-bug-report/76348-installation-update-issue#79884 "Joomla 2.5.8 After upgrading to Hikashop Business 2.0 today, I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore?")* Hi, I do not understand your question and what you are trying to explain. If you have problem with HikaShop installation, you can send me by private message a backend access and I will install HikaShop Business 2.0 for you (as soon as possible). Best regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM0OC1pbnN0YWxsYXRpb24tdXBkYXRlLWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 10 months ago [\#79907](#79907) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[installation update issue](/forum/3-bug-report/76348-installation-update-issue#79907 "Joomla 2.5.8 After upgrading to Hikashop Business 2.0 today, I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore?")* If you can't see the HikaShop menu in the backend after installing HikaShop, it's likely that you have your joomla menu items corrupted in the database. You should click on the "rebuild" button of the joomla menu manager and try to install again HikaShop. In any case, you can still reach HikaShop's interface by entering directly the URL of HikaShop in the backend. If you want to send a backend access, you can also do it via our contact form: [ www.hikashop.com/en/contact-us.html](http://www.hikashop.com/en/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM0OC1pbnN0YWxsYXRpb24tdXBkYXRlLWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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