[Skip to main content](#vessel-content) # Limit exceeded ## - **[Leslie](/forum/user/6079-leslie "View Leslie's Profile")** - [![Leslie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6079-leslie "View Leslie's Profile") Topic Author - [ Offline](/forum/user/6079-leslie) Less More - Posts: 9 - Thank you received: 0 - - 13 years 10 months ago [\#80084](#80084) by [Leslie](/forum/user/6079-leslie "View Leslie's Profile") *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80084 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* was created by *[Leslie](/forum/user/6079-leslie "View Leslie's Profile")* SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 10 months ago [\#80095](#80095) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80095 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi Leslie, Did you set a "Maximum quantity per order" through your product page setting ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Leslie](/forum/user/6079-leslie "View Leslie's Profile")** - [![Leslie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6079-leslie "View Leslie's Profile") Topic Author - [ Offline](/forum/user/6079-leslie) Less More - Posts: 9 - Thank you received: 0 - - 13 years 10 months ago [\#80103](#80103) by [Leslie](/forum/user/6079-leslie "View Leslie's Profile") Replied by *[Leslie](/forum/user/6079-leslie "View Leslie's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80103 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* No. On all products the maximum is 'unlimited'. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#80150](#80150) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80150 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi, And have you set a limit ? (in the toolbar of the product listing page). Is it happening when you set a certain address ? Or something like that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Leslie](/forum/user/6079-leslie "View Leslie's Profile")** - [![Leslie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6079-leslie "View Leslie's Profile") Topic Author - [ Offline](/forum/user/6079-leslie) Less More - Posts: 9 - Thank you received: 0 - - 13 years 10 months ago [\#80160](#80160) by [Leslie](/forum/user/6079-leslie "View Leslie's Profile") Replied by *[Leslie](/forum/user/6079-leslie "View Leslie's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80160 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* We gave no limits. Some customers are callling that ordering is a problem. If we do at the phone exactly the same as they do, we can order and they get's an error. Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 10 months ago - 13 years 10 months ago [\#80192](#80192) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80192 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi Jan, Can you give me a **temporary access** to your back-end by **PM** ? Thanks ? Last edit: 13 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Leslie](/forum/user/6079-leslie "View Leslie's Profile")** - [![Leslie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6079-leslie "View Leslie's Profile") Topic Author - [ Offline](/forum/user/6079-leslie) Less More - Posts: 9 - Thank you received: 0 - - 13 years 10 months ago [\#80983](#80983) by [Leslie](/forum/user/6079-leslie "View Leslie's Profile") Replied by *[Leslie](/forum/user/6079-leslie "View Leslie's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#80983 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi I sent you username and password. When can you have a look? Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#81096](#81096) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#81096 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi, I made some tests and I can't reproduce your problem even if I put a lot of products in my cart. I checked your configuration and all looks good. Could you give us more details ? Is it on a specific product ? With a "important" product quantity ? With a "important" number of articles in the cart ? Does the message displayed when the product has been added or when the customer wanted to go to checkout ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Leslie](/forum/user/6079-leslie "View Leslie's Profile")** - [![Leslie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6079-leslie "View Leslie's Profile") Topic Author - [ Offline](/forum/user/6079-leslie) Less More - Posts: 9 - Thank you received: 0 - - 13 years 10 months ago [\#81518](#81518) by [Leslie](/forum/user/6079-leslie "View Leslie's Profile") Replied by *[Leslie](/forum/user/6079-leslie "View Leslie's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#81518 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* The problem was cookie confirm. If visitors didn't accept the cookies, they get this error! Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#81524](#81524) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit exceeded](/forum/3-bug-report/76387-limit-exceeded#81524 "SOme of our customers gets an error 'limit exceeded'. They get products in their cart, but if they want to pay they get this error. If we are doing similar they same at the telephone they get the error, we don't. What can it be? Jan")* Hi, Good to know ! Thanks for the share ![:)](/media/kunena/emoticons/3.png ":)") Best regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjM4Ny1saW1pdC1leGNlZWRlZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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