[Skip to main content](#vessel-content) # 500 Error ## - **[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")** - [![LoveLEE143's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Topic Author - [ Offline](/forum/user/12261-lovelee143) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago - 13 years 10 months ago [\#81149](#81149) by [LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") *[500 Error](/forum/3-bug-report/76579-500-error#81149 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* was created by *[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")* I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do to fix this. Thanks in advance. SQL=SELECT category_id FROM jos_hikashop_product_category WHERE product_id=1249 OR product_parent_id=1249 ORDER BY product_category_id ASC Last edit: 13 years 10 months ago by [LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#81194](#81194) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81194 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* Hi, Can you give us a link to your website, or a screenshot of the error ? Have you enable the debug mode of Joomla ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")** - [![LoveLEE143's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Topic Author - [ Offline](/forum/user/12261-lovelee143) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago [\#81274](#81274) by [LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Replied by *[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81274 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* The website is Hernandez-Brothers.com. I have turned on debug mode and attached a screenshot. - [ ![HBError.jpg](/forum/attachment/7487) ](/forum/attachment/7487 "HBError.jpg") [ ](/forum/attachment/7487?download=1 "HBError.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#81337](#81337) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81337 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* Do you have the latest version from our website ? This kind of errors without informations come from Joomla 3.0 Can you try to enter the sql request in your phpMyAdmin ? to see if any result is returned ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")** - [![LoveLEE143's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Topic Author - [ Offline](/forum/user/12261-lovelee143) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago [\#81504](#81504) by [LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Replied by *[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81504 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* Yes I have the latest version 2.0.0. Yes I am running Joomla 3.0. This is my first time using Hikashop or any shopping cart. I am not sure how to run the sql statement. I will do some research and try to figure out how. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#81507](#81507) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81507 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* Hi, Nicolas submit a patch this morning and I think that you have the same problem. I have update the package so, please redownload HikaShop 2.0 Regards and sorry for the inconvenient. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")** - [![LoveLEE143's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Topic Author - [ Offline](/forum/user/12261-lovelee143) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago [\#81516](#81516) by [LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile") Replied by *[LoveLEE143](/forum/user/12261-lovelee143 "View LoveLEE143's Profile")* on topic *[500 Error](/forum/3-bug-report/76579-500-error#81516 "I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do...")* Everything works now thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjU3OS01MDAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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