[Skip to main content](#vessel-content) # View Not Found Error ## - **[ddralves](/forum/user/9437-ddralves "View ddralves's Profile")** - [![ddralves's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9437-ddralves "View ddralves's Profile") Topic Author - [ Offline](/forum/user/9437-ddralves) Less More - Posts: 3 - Thank you received: 0 - - 13 years 10 months ago [\#81858](#81858) by [ddralves](/forum/user/9437-ddralves "View ddralves's Profile") *[View Not Found Error](/forum/3-bug-report/76714-view-not-found-error#81858 "To whom it may concern, I am experiencing a problem. I have Joomla! 3.0 running (Latest release) and I installed the latest release of HikaShop Starter. When I try to access certain menus in the backend (Like the products menu for example) I get an error saying "500 View not found [name, type, prefix]: product, html, productView" This same problem occurs when I assign a menu item on the front end to a product listing menu item type. Can anyone please assist me with this issue. Kind Regards, Dino Alves")* was created by *[ddralves](/forum/user/9437-ddralves "View ddralves's Profile")* To whom it may concern, I am experiencing a problem. I have Joomla! 3.0 running (Latest release) and I installed the latest release of HikaShop Starter. When I try to access certain menus in the backend (Like the products menu for example) I get an error saying "500 View not found [name, type, prefix]: product, html, productView" This same problem occurs when I assign a menu item on the front end to a product listing menu item type. Can anyone please assist me with this issue. Kind Regards, Dino Alves - [ ![Screen_Shot_2012-12-13_at_4_43_43_PM.png](/forum/attachment/7549) ](/forum/attachment/7549 "...4_43_43_PM.png") [ ](/forum/attachment/7549?download=1 "...4_43_43_PM.png") - [ ![Screen_Shot_2012-12-13_at_4_46_36_PM.png](/forum/attachment/7550) ](/forum/attachment/7550 "...4_46_36_PM.png") [ ](/forum/attachment/7550?download=1 "...4_46_36_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjcxNC12aWV3LW5vdC1mb3VuZC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#81960](#81960) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[View Not Found Error](/forum/3-bug-report/76714-view-not-found-error#81960 "To whom it may concern, I am experiencing a problem. I have Joomla! 3.0 running (Latest release) and I installed the latest release of HikaShop Starter. When I try to access certain menus in the backend (Like the products menu for example) I get an error saying "500 View not found [name, type, prefix]: product, html, productView" This same problem occurs when I assign a menu item on the front end to a product listing menu item type. Can anyone please assist me with this issue. Kind Regards, Dino Alves")* Hi, Please re-download and re-install HikaShop in your website. I think you had an installation error during the package extraction. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjcxNC12aWV3LW5vdC1mb3VuZC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.085 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)