[Skip to main content](#vessel-content) # Customer bought digital product but no link sent ## - **[charis315](/forum/user/12354-charis315 "View charis315's Profile")** - [![charis315's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12354-charis315 "View charis315's Profile") Topic Author - [ Offline](/forum/user/12354-charis315) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago [\#82105](#82105) by [charis315](/forum/user/12354-charis315 "View charis315's Profile") *[Customer bought digital product but no link sent](/forum/3-bug-report/76756-customer-bought-digital-product-but-no-link-sent#82105 "Hi, I am testing my site now and found that when I purchased a digital product off my site, I did not receive any notifications from PayPal about the purchase and there was no link sent directly to the customer upon completion of their purchase and payment. Could you kindly advise? Thanks.")* was created by *[charis315](/forum/user/12354-charis315 "View charis315's Profile")* Hi, I am testing my site now and found that when I purchased a digital product off my site, I did not receive any notifications from PayPal about the purchase and there was no link sent directly to the customer upon completion of their purchase and payment. Could you kindly advise? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc1Ni1jdXN0b21lci1ib3VnaHQtZGlnaXRhbC1wcm9kdWN0LWJ1dC1uby1saW5rLXNlbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[charis315](/forum/user/12354-charis315 "View charis315's Profile")** - [![charis315's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12354-charis315 "View charis315's Profile") Topic Author - [ Offline](/forum/user/12354-charis315) Less More - Posts: 5 - Thank you received: 0 - - 13 years 10 months ago - 13 years 10 months ago [\#82122](#82122) by [charis315](/forum/user/12354-charis315 "View charis315's Profile") Replied by *[charis315](/forum/user/12354-charis315 "View charis315's Profile")* on topic *[Customer bought digital product but no link sent](/forum/3-bug-report/76756-customer-bought-digital-product-but-no-link-sent#82122 "Hi, I am testing my site now and found that when I purchased a digital product off my site, I did not receive any notifications from PayPal about the purchase and there was no link sent directly to the customer upon completion of their purchase and payment. Could you kindly advise? Thanks.")* Here is the image for my settings for PayPal attached. Thanks in advance. - [ ![PayPal_Settings_2012-12-14.jpg](/forum/attachment/7581) ](/forum/attachment/7581 "...2012-12-14.jpg") [ ](/forum/attachment/7581?download=1 "...2012-12-14.jpg") Last edit: 13 years 10 months ago by [charis315](/forum/user/12354-charis315 "View charis315's Profile"). Reason: image resubmit Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc1Ni1jdXN0b21lci1ib3VnaHQtZGlnaXRhbC1wcm9kdWN0LWJ1dC1uby1saW5rLXNlbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#82319](#82319) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Customer bought digital product but no link sent](/forum/3-bug-report/76756-customer-bought-digital-product-but-no-link-sent#82319 "Hi, I am testing my site now and found that when I purchased a digital product off my site, I did not receive any notifications from PayPal about the purchase and there was no link sent directly to the customer upon completion of their purchase and payment. Could you kindly advise? Thanks.")* Hi, that's because you have enable the option "enable validation mode" which imply that you have to validate the payment in your PayPal interface. If you want that paypal automatically validate the payment, disable this option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc1Ni1jdXN0b21lci1ib3VnaHQtZGlnaXRhbC1wcm9kdWN0LWJ1dC1uby1saW5rLXNlbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)