[Skip to main content](#vessel-content) # Hikashop Admin Gone ## - **[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")** - [![stattgarde's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar3836.png)](/forum/user/3836-stattgarde "View stattgarde's Profile") Topic Author - [ Offline](/forum/user/3836-stattgarde) Less More - Posts: 13 - Thank you received: 0 - - [](http://www.stattgarde.de) - 13 years 10 months ago [\#82219](#82219) by [stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile") *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82219 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* was created by *[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")* Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message Code: 404 - An error has occurred. Component not found How can I fix that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#82279](#82279) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82279 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* Hi, Please reinstall HikaShop Business, I think there was a problem during the installation with Joomla. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")** - [![stattgarde's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar3836.png)](/forum/user/3836-stattgarde "View stattgarde's Profile") Topic Author - [ Offline](/forum/user/3836-stattgarde) Less More - Posts: 13 - Thank you received: 0 - - [](http://www.stattgarde.de) - 13 years 10 months ago [\#82280](#82280) by [stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile") Replied by *[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82280 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* I figured so much but when I try to reinstall it, nothing happens. It loads for a while and then I'm back at the Extension Manager Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#82283](#82283) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82283 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* Hi, Could you test with the zip version of HikaShop ? The zip packager size is more than 2MB so your upload limit should be higher than this default limit. You can download the zip package in the "your subscription" page : [ www.hikashop.com/en/account/your-subscriptions.html](http://www.hikashop.com/en/account/your-subscriptions.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")** - [![stattgarde's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar3836.png)](/forum/user/3836-stattgarde "View stattgarde's Profile") Topic Author - [ Offline](/forum/user/3836-stattgarde) Less More - Posts: 13 - Thank you received: 0 - - [](http://www.stattgarde.de) - 13 years 10 months ago [\#82285](#82285) by [stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile") Replied by *[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82285 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* That is not the cause, other components install/update just fine (Joomla 2.5.![8)](/media/kunena/emoticons/9.png "8)") and the upload limit is > 100 MB Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#82287](#82287) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82287 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* Hi, Do you use the tar.gz package or the zip one ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")** - [![stattgarde's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar3836.png)](/forum/user/3836-stattgarde "View stattgarde's Profile") Topic Author - [ Offline](/forum/user/3836-stattgarde) Less More - Posts: 13 - Thank you received: 0 - - [](http://www.stattgarde.de) - 13 years 10 months ago [\#82288](#82288) by [stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile") Replied by *[stattgarde](/forum/user/3836-stattgarde "View stattgarde's Profile")* on topic *[Hikashop Admin Gone](/forum/3-bug-report/76778-hikashop-admin-gone#82288 "Hi! I just updated my installation of Hikashop 1.6 to version 2.0 On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message How can I fix that?")* I used the zip version, but the the tar did not work either. But now I uploaded the unpacked files into a temporary directory and tried the "install from directory" method. That worked and everything is up and running. It's strange though, because I never had any problems with any other installation... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Njc3OC1oaWthc2hvcC1hZG1pbi1nb25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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