[Skip to main content](#vessel-content) # Images Not Loading ## - **[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")** - [![LAShTAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12386-lashtal "View LAShTAL's Profile") Topic Author - [ Offline](/forum/user/12386-lashtal) Less More - Posts: 3 - Thank you received: 0 - - 13 years 10 months ago [\#82294](#82294) by [LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile") *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#82294 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* was created by *[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")* Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: **The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.** Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#82384](#82384) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#82384 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* Are you sure that the problem don't come your server configuration ? Try to open an images with another component on your website, and see if the error appear. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")** - [![LAShTAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12386-lashtal "View LAShTAL's Profile") Topic Author - [ Offline](/forum/user/12386-lashtal) Less More - Posts: 3 - Thank you received: 0 - - 13 years 10 months ago [\#82478](#82478) by [LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile") Replied by *[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")* on topic *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#82478 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* I would not have reported the problem here if it was happening with other components. JoomGallery, for example, works fine, as do all other installed components. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#82606](#82606) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#82606 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* Have you edited any views ? For example, "product / show_block_img", because you maybe have an infinite loop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")** - [![LAShTAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12386-lashtal "View LAShTAL's Profile") Topic Author - [ Offline](/forum/user/12386-lashtal) Less More - Posts: 3 - Thank you received: 0 - - 13 years 10 months ago [\#83174](#83174) by [LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile") Replied by *[LAShTAL](/forum/user/12386-lashtal "View LAShTAL's Profile")* on topic *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#83174 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* No views edited. Disappointing... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#83281](#83281) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Images Not Loading](/forum/3-bug-report/76808-images-not-loading#83281 "Joonla! 2.5 site running latest version of HikaShop, PHP, IE, Firefox, etc. Whenever trying to load an image of any filesize, resolution or filetype, into any part of the application (including individual items and categories, etc.) screen clears and presents an error screen: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.")* Hi, Would it be possible to have a link to your store. Thanks to it we could see a lot of information about your image links etc. HikaShop uses direct link to images, so it is quite strange that such problem arrived. That's why, we can't provide you a good support without so few information. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NjgwOC1pbWFnZXMtbm90LWxvYWRpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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