[Skip to main content](#vessel-content) # Image Path Not Working ## - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 10 months ago [\#83781](#83781) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") *[Image Path Not Working](/forum/3-bug-report/77141-image-path-not-working#83781 "When I use the image file path feature, the image does not appear on the frontend, but the default Hikashop image appears.")* was created by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* When I use the image file path feature, the image does not appear on the frontend, but the default Hikashop image appears. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzE0MS1pbWFnZS1wYXRoLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 10 months ago [\#83816](#83816) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Image Path Not Working](/forum/3-bug-report/77141-image-path-not-working#83816 "When I use the image file path feature, the image does not appear on the frontend, but the default Hikashop image appears.")* Hi, Can you give us more information ? Where are you using your image ? How ? can you give us a link to your web site and some screen shots explaining how are you using your images ? Thanks ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzE0MS1pbWFnZS1wYXRoLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 10 months ago [\#83889](#83889) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") Replied by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* on topic *[Image Path Not Working](/forum/3-bug-report/77141-image-path-not-working#83889 "When I use the image file path feature, the image does not appear on the frontend, but the default Hikashop image appears.")* Steps to reproduce: 1. Upload set of images (in the case of a black mini box path is images/product_options/minibox/black_mini_box.jpg) 2. Go to product (i.e. Products - Gifts - Mini Box) and select a product (i.e. Dried Banana Chips - Mini) 3. Under Characteristics choose Manage Variants and choose Dried Banana Chips - Mini_6 for Black 4. Under Images, click Add. Set file mode to "Specify file location". Add image path and click OK. Result is the barcode image rather than the image specified in the path. I have tried this with the relative path to the image and the full url, both result in the barcode image. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzE0MS1pbWFnZS1wYXRoLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 10 months ago [\#84187](#84187) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Image Path Not Working](/forum/3-bug-report/77141-image-path-not-working#84187 "When I use the image file path feature, the image does not appear on the frontend, but the default Hikashop image appears.")* Hi, The path which is used is the upload folder, not the image folder. That's why the relative path does not work. When thumbnails are generated, it uses our Image Helper which would open the image from the upload directory. The generator would put the thumbnail image in the same "relative" path but for the "thumbnail_100x100" folder (or other values for other thumbnail sizes). If you put a absolute path, I am not sure that it would create a right thumbnail relative path. We are working on a new thumbnail generator for HikaShop 2.0.1, I will see if we can improve it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzE0MS1pbWFnZS1wYXRoLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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