[Skip to main content](#vessel-content) # Akeeba Subscription Not Enabling New Subscription ## - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 9 months ago - 13 years 9 months ago [\#84283](#84283) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") *[Akeeba Subscription Not Enabling New Subscription](/forum/3-bug-report/77241-akeeba-subscription-not-enabling-new-subscription#84283 "I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives...")* was created by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives future date to activate subscription and not the date it was purchased. Update: So I cancelled the test subscription that was entered manually and then changed the date of the new live subscription to match purchase date and it was enabled then. It appears that test subscription affected the live subscription start date because it started when the test subscription ends. The problem is they were two different items or subscription types. Are you not allowed to have more than one subscription? Last edit: 13 years 9 months ago by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI0MS1ha2VlYmEtc3Vic2NyaXB0aW9uLW5vdC1lbmFibGluZy1uZXctc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago [\#84495](#84495) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Akeeba Subscription Not Enabling New Subscription](/forum/3-bug-report/77241-akeeba-subscription-not-enabling-new-subscription#84495 "I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives...")* It's possible to have more than one subscription, but you have to create two different subscriptions. If a user purchase two times the same subscription, so the second time the subscription will start at the end date of the first one. It's a renew. Hope that it will help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI0MS1ha2VlYmEtc3Vic2NyaXB0aW9uLW5vdC1lbmFibGluZy1uZXctc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 9 months ago [\#84523](#84523) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") Replied by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* on topic *[Akeeba Subscription Not Enabling New Subscription](/forum/3-bug-report/77241-akeeba-subscription-not-enabling-new-subscription#84523 "I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives...")* They were two different subscriptions for two different products. But the second real subscription acted like a renew and it was not. The first subscription was entered manually. Perhaps because of admin purchase for both. Not sure, but I will test again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI0MS1ha2VlYmEtc3Vic2NyaXB0aW9uLW5vdC1lbmFibGluZy1uZXctc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joomleb](/forum/user/2322-joomleb "View joomleb's Profile")** - [![joomleb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2322-joomleb "View joomleb's Profile") - [ Offline](/forum/user/2322-joomleb) Less More - Posts: 461 - Thank you received: 36 - - 13 years 5 months ago [\#107268](#107268) by [joomleb](/forum/user/2322-joomleb "View joomleb's Profile") Replied by *[joomleb](/forum/user/2322-joomleb "View joomleb's Profile")* on topic *[Akeeba Subscription Not Enabling New Subscription](/forum/3-bug-report/77241-akeeba-subscription-not-enabling-new-subscription#107268 "I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives...")* @BasketBox: Here I opened a topic to discuss on Akeeba Subscriptions improvements on HikaShop: [ HikaShop - HikaMarket & Akeeba subscriptions](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/81829-hikashop-hikamarket-a-akeeba-subscriptions-poll.html) May be you can be interested on it... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI0MS1ha2VlYmEtc3Vic2NyaXB0aW9uLW5vdC1lbmFibGluZy1uZXctc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joomleb](/forum/user/2322-joomleb "View joomleb's Profile")** - [![joomleb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2322-joomleb "View joomleb's Profile") - [ Offline](/forum/user/2322-joomleb) Less More - Posts: 461 - Thank you received: 36 - - 13 years 1 week ago [\#129246](#129246) by [joomleb](/forum/user/2322-joomleb "View joomleb's Profile") Replied by *[joomleb](/forum/user/2322-joomleb "View joomleb's Profile")* on topic *[Akeeba Subscription Not Enabling New Subscription](/forum/3-bug-report/77241-akeeba-subscription-not-enabling-new-subscription#129246 "I made a test subscription that was manually entered and then a few weeks later did a live subscription for the same user, which is admin user, and the new subscription will not enable. It also gives...")* Hi BasketBox, As you can read here: [ www.hikashop.com/forum/2-general-talk-ab...-new-plugin-pro.html](http://www.hikashop.com/forum/2-general-talk-about-hikashop/81829-hikashop-akeeba-subscriptions-new-plugin-pro.html) A new Akeeba Subscriptions PRO Plugin that bring all the "Akeeba Subscriptions Features" into HikaShop **is on testing!** If you want try it and help us, please, follow that forum topic and PM me to have the access ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI0MS1ha2VlYmEtc3Vic2NyaXB0aW9uLW5vdC1lbmFibGluZy1uZXctc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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