[Skip to main content](#vessel-content) # Installation of Hikashop file not uploading query ## - **[Che](/forum/user/12672-che "View Che's Profile")** - [![Che's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12672-che "View Che's Profile") Topic Author - [ Offline](/forum/user/12672-che) Less More - Posts: 8 - Thank you received: 0 - - 13 years 9 months ago - 13 years 9 months ago [\#84639](#84639) by [Che](/forum/user/12672-che "View Che's Profile") *[Installation of Hikashop file not uploading query](/forum/3-bug-report/77298-installation-of-hikashop-file-not-uploading-query#84639 "Hi there, I want to ask a question in regards to the installation of Hikashop. When I brought the Hikashop business package, an email was sent to my email and linked me to my account in Hikashop and inside the account was two files attached. I have downloaded the the Hikashop business Zip file and am now currently using the component to configure my website shop front. There is another file which was attached: HikaShop Business (tar.gz), I can't seem to open it for some reason or covert it on to my PC for viewing. Can you let me know what this file contains and is it important and if so.. do I i then need to install into my Joomla site also..?? Kind regards, Chris")* was created by *[Che](/forum/user/12672-che "View Che's Profile")* Hi there, I want to ask a question in regards to the installation of Hikashop. When I brought the Hikashop business package, an email was sent to my email and linked me to my account in Hikashop and inside the account was two files attached. I have downloaded the the Hikashop business Zip file and am now currently using the component to configure my website shop front. There is another file which was attached: HikaShop Business (tar.gz), I can't seem to open it for some reason or covert it on to my PC for viewing. Can you let me know what this file contains and is it important and if so.. do I i then need to install into my Joomla site also..?? Kind regards, Chris Last edit: 13 years 9 months ago by [Che](/forum/user/12672-che "View Che's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI5OC1pbnN0YWxsYXRpb24tb2YtaGlrYXNob3AtZmlsZS1ub3QtdXBsb2FkaW5nLXF1ZXJ5P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 9 months ago [\#84641](#84641) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation of Hikashop file not uploading query](/forum/3-bug-report/77298-installation-of-hikashop-file-not-uploading-query#84641 "Hi there, I want to ask a question in regards to the installation of Hikashop. When I brought the Hikashop business package, an email was sent to my email and linked me to my account in Hikashop and inside the account was two files attached. I have downloaded the the Hikashop business Zip file and am now currently using the component to configure my website shop front. There is another file which was attached: HikaShop Business (tar.gz), I can't seem to open it for some reason or covert it on to my PC for viewing. Can you let me know what this file contains and is it important and if so.. do I i then need to install into my Joomla site also..?? Kind regards, Chris")* Hi, Zip file and Tar.gz files contains sames files but with a different compression type. Tar.Gz requires a compression software to be open (like 7zip, WinZip, WinRar, etc). Windows does not open tar.gz directly. Some servers have a 2MB file pload limitation and our zip file is higher. So that's why we propose the tar.gz too. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI5OC1pbnN0YWxsYXRpb24tb2YtaGlrYXNob3AtZmlsZS1ub3QtdXBsb2FkaW5nLXF1ZXJ5P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Che](/forum/user/12672-che "View Che's Profile")** - [![Che's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12672-che "View Che's Profile") Topic Author - [ Offline](/forum/user/12672-che) Less More - Posts: 8 - Thank you received: 0 - - 13 years 9 months ago [\#84642](#84642) by [Che](/forum/user/12672-che "View Che's Profile") Replied by *[Che](/forum/user/12672-che "View Che's Profile")* on topic *[Installation of Hikashop file not uploading query](/forum/3-bug-report/77298-installation-of-hikashop-file-not-uploading-query#84642 "Hi there, I want to ask a question in regards to the installation of Hikashop. When I brought the Hikashop business package, an email was sent to my email and linked me to my account in Hikashop and inside the account was two files attached. I have downloaded the the Hikashop business Zip file and am now currently using the component to configure my website shop front. There is another file which was attached: HikaShop Business (tar.gz), I can't seem to open it for some reason or covert it on to my PC for viewing. Can you let me know what this file contains and is it important and if so.. do I i then need to install into my Joomla site also..?? Kind regards, Chris")* Hi, Thanks for the info.. I was abit concerned whether it was something important about the file that I needed know about and to install into joomla.. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzI5OC1pbnN0YWxsYXRpb24tb2YtaGlrYXNob3AtZmlsZS1ub3QtdXBsb2FkaW5nLXF1ZXJ5P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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