[Skip to main content](#vessel-content) # Product Page Display Issues ## - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85171](#85171) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85171 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* was created by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: [ ](http://waughhd.com/parts/parts-promotions-menu/product/1413-sundowner-deep-bucket-seat-road-king-classic-basketweave.html)[ waughhd.com/parts/parts-promotions-menu/...sic-basketweave.html](http://waughhd.com/parts/parts-promotions-menu/product/1413-sundowner-deep-bucket-seat-road-king-classic-basketweave.html) The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14279 - - 13 years 9 months ago [\#85278](#85278) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85278 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* On my end it displays fine the first time. Maybe it's a browser related issue ? Could you try with another browser ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85290](#85290) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85290 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Just tested Google Chrome (latest version) and it shows like the attached photo... [ ![pageloaderrorimage.png](/forum/attachment/7948) ](/forum/attachment/7948 "...errorimage.png") IE9 Seems to show it correct on the first load... [ ![ie9.png](/forum/attachment/7949) ](/forum/attachment/7949 "ie9.png") Firefox 18 shows it correctly... I just did a test - uninstalled and reinstalled chrome. still shows incorrectly. So it's just chrome... What in chrome could be causing this? - [ ![pageloaderrorimage.png](/forum/attachment/7948) ](/forum/attachment/7948 "...errorimage.png") [ ](/forum/attachment/7948?download=1 "...errorimage.png") - [ ![ie9.png](/forum/attachment/7949) ](/forum/attachment/7949 "ie9.png") [ ](/forum/attachment/7949?download=1 "ie9.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 9 months ago [\#85294](#85294) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85294 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Hi, I don't know which extension you used but, I have see a strange blank with Chrome where there was no stylesheet in the HTML page. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago - 13 years 9 months ago [\#85297](#85297) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85297 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* I uninstalled all extensions [edit: in chrome] and still experience this. A refresh of the page is required to show it correctly. edit2: this is making me go bonkers over the past 24 hours... lol Last edit: 13 years 9 months ago by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85301](#85301) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85301 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > Jerome wrote: Hi, > > I don't know which extension you used but, I have see a strange blank with Chrome where there was no stylesheet in the HTML page. > > Regards, Thanks for confirming it for me. Now I have no idea what is causing the css to fail on first load... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago [\#85375](#85375) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85375 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Have you solved your problem ? Because on first page loading it display correctly on my end. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85508](#85508) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85508 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > Xavier wrote: Have you solved your problem ? > > Because on first page loading it display correctly on my end. Did you test with Google Chrome? Because it still does not work on my Google Chrome install. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 9 months ago [\#85514](#85514) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85514 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Hi, I am sorry but I don't think that it's a problem of HikaShop. It appends only with new sessions. You have a plugin or something which make a css cache file. Well, the first call to the website, there is no CSS files in the JDocument (Joomla, not HikaShop). Code: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en-us" lang="en-us" > <head><meta name="robots" content="noindex"> <base href="http://waughhd.com/parts/parts-promotions-menu/product/1413-sundowner-deep-bucket-seat-road-king-classic-basketweave.html" /> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <meta name="keywords" content="Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave" /> <meta name="rights" content="All Rights Reserved." /> <meta name="description" content="Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave" /> <meta name="generator" content="Joomla! - Open Source Content Management" /> <title>Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave</title> <link rel="stylesheet" type="text/css" href="http://waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css" /> As you can see, there is a link to : [ waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css](http://waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css) The first time the file is loaded, there is an error. Google Chrome make some asynchronous calls so I think that the file was not accessible the first time. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85521](#85521) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85521 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > Jerome wrote: Hi, > > I am sorry but I don't think that it's a problem of HikaShop. It appends only with new sessions. > You have a plugin or something which make a css cache file. > > Well, the first call to the website, there is no CSS files in the JDocument (Joomla, not HikaShop). > > Code: > > <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en-us" lang="en-us" > <head><meta name="robots" content="noindex"> <base href="http://waughhd.com/parts/parts-promotions-menu/product/1413-sundowner-deep-bucket-seat-road-king-classic-basketweave.html" /> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <meta name="keywords" content="Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave" /> <meta name="rights" content="All Rights Reserved." /> <meta name="description" content="Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave" /> <meta name="generator" content="Joomla! - Open Source Content Management" /> <title>Sundowner™ Deep Bucket Seat - Road King® Classic Basketweave</title> <link rel="stylesheet" type="text/css" href="http://waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css" /> > > > > As you can see, there is a link to : [ waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css](http://waughhd.com/cache/css-029485470e8842f7be0574432e8fe342.css) > The first time the file is loaded, there is an error. Google Chrome make some asynchronous calls so I think that the file was not accessible the first time. > > Regards, I think you mean "synchronous" not "asynchronous." So only Google Chrome makes synchronous calls? If this file was not available, the site would not work on IE9 or Firefox...? Why does this **only happen** with Hikashop product pages and not any other pages on our website? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago [\#85561](#85561) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85561 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Hi, Without this file, it will work on IE9 and Firefox, it's just a cache file not a css file. It happen only with HikaShop maybe because the plugin is maybe not compatible with HikaShop. Try to disable the plugins which could cause the problem and see what happen. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85699](#85699) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85699 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > Xavier wrote: Hi, > > Without this file, it will work on IE9 and Firefox, it's just a cache file not a css file. > It happen only with HikaShop maybe because the plugin is maybe not compatible with HikaShop. > > Try to disable the plugins which could cause the problem and see what happen. What plugins are you referring to? The same plugins are used on all the other pages - even in hikashop category pages that show fine... It is literally **only** the Hikashop **product display pages**. It seems all other hikashop pages (categories and menu links) are fine after another review. It also makes no sense that Chrome is the only browser with this issue if the plugins were not compatible the other browsers would show the same problems. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14279 - - 13 years 9 months ago [\#85760](#85760) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85760 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* We can't know the name on the plugin doing that just by looking at the HTML of the page. It must be a system plugin handling caching, or maybe an option of your template to deactivate. So you should try to disable plugins one by one in order to see which one is the culprit. Or maybe there is one with a name with "cache" or "caching" in it... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#85858](#85858) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85858 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > nicolas wrote: We can't know the name on the plugin doing that just by looking at the HTML of the page. > It must be a system plugin handling caching, or maybe an option of your template to deactivate. > So you should try to disable plugins one by one in order to see which one is the culprit. > Or maybe there is one with a name with "cache" or "caching" in it... Since it's a production site, I can't just turn plugins off/on to find the problem. In my development site, a complete copy of our existing site from 24 hours ago, this issue does not occur at all. I found that Admin Tools Link and SEO Features that combine CSS and JS files was causing this problem. I don't understand why it only happened on Hikashop Product Display pages and not Hikashop Category Pages or Product Listing Pages and even more odd, it only occurred on Google Chrome! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 9 months ago [\#85925](#85925) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#85925 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* Hi, I tried your page today and I see correct CSS links in the header. Maybe the CSS content was too slow to generator for Google Chome so the file not processed the fist time or the extension does not finish to generate the cache file when Google chrome asked it. Google chrome as a specific way to work, in order to render the page as fast as possible. So it is difficult to give you a precise answer... We don't know anything about the extension which generate the css cache file. So it's just ideas. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[jeroensci](/forum/user/7329-jeroensci "View jeroensci's Profile")** - [![jeroensci's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7329-jeroensci "View jeroensci's Profile") - [ Offline](/forum/user/7329-jeroensci) Less More - Posts: 10 - Thank you received: 2 - - 13 years 9 months ago [\#86044](#86044) by [jeroensci](/forum/user/7329-jeroensci "View jeroensci's Profile") Replied by *[jeroensci](/forum/user/7329-jeroensci "View jeroensci's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#86044 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* I had the same problem. Turning off browser caching in te system-cache plugin resolved my problem. The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile"), [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")** - [![daurwid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6533-daurwid "View daurwid's Profile") Topic Author - [ Offline](/forum/user/6533-daurwid) Less More - Posts: 44 - Thank you received: 1 - - 13 years 9 months ago [\#86233](#86233) by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") Replied by *[daurwid](/forum/user/6533-daurwid "View daurwid's Profile")* on topic *[Product Page Display Issues](/forum/3-bug-report/77397-product-page-display-issues#86233 "I just started noticing this odd behavior on my website. When I am viewing all the products in the category listing - they look fine. When I view each product individually and use the "left and right" arrows to rotate through the products, each page is missing the background and a lot of formatting. Here's a link to a specific product on our website: The formatting and the proper looking site shows when you "refresh" or "reload" the page. This doesn't happen anywhere else on the site except Hikashop product pages. Thanks")* > jeroensci wrote: I had the same problem. Turning off browser caching in te system-cache plugin resolved my problem. THANK YOU! THANK YOU! This resolved my issues and I was able to turn back on JS and CSS combine feature in Admin Tools again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzM5Ny1wcm9kdWN0LXBhZ2UtZGlzcGxheS1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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