[Skip to main content](#vessel-content) # Product Image Error & Format Issue ## - **[ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile")** - [![ericbrockman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1075-ericbrockman "View ericbrockman's Profile") Topic Author - [ Offline](/forum/user/1075-ericbrockman) Less More - Posts: 8 - Thank you received: 0 - - 15 years 8 months ago [\#7744](#7744) by [ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile") *[Product Image Error & Format Issue](/forum/3-bug-report/7744-product-image-error-format-issue#7744 "Hello, I'm new to Hikashop, but so far it seems like a great component. Here's my 2 issues: 1. When I upload a product image, I get the following message: Warning: file_put_contents(/home/brennh/public_html/newsite/media/com_hikashop/upload/thumbnail/equine_large.jpg) [function.file-put-contents]: failed to open stream: Permission denied in /home/brennh/public_html/newsite/libraries/joomla/filesystem/file.php on line 304 This shows up on the front end above the image as well. 2. On the front end, the price, product title and add to cart button all show up on top of the image instead of above, beside or below it. Any insight? cheers,")* was created by *[ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile")* Hello, I'm new to Hikashop, but so far it seems like a great component. Here's my 2 issues: 1. When I upload a product image, I get the following message: Warning: file_put_contents(/home/brennh/public_html/newsite/media/com_hikashop/upload/thumbnail/equine_large.jpg) [function.file-put-contents]: failed to open stream: Permission denied in /home/brennh/public_html/newsite/libraries/joomla/filesystem/file.php on line 304 This shows up on the front end above the image as well. 2. On the front end, the price, product title and add to cart button all show up on top of the image instead of above, beside or below it. Any insight? cheers, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzQ0LXByb2R1Y3QtaW1hZ2UtZXJyb3ItZm9ybWF0LWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 8 months ago [\#7754](#7754) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product Image Error & Format Issue](/forum/3-bug-report/7744-product-image-error-format-issue#7754 "Hello, I'm new to Hikashop, but so far it seems like a great component. Here's my 2 issues: 1. When I upload a product image, I get the following message: Warning: file_put_contents(/home/brennh/public_html/newsite/media/com_hikashop/upload/thumbnail/equine_large.jpg) [function.file-put-contents]: failed to open stream: Permission denied in /home/brennh/public_html/newsite/libraries/joomla/filesystem/file.php on line 304 This shows up on the front end above the image as well. 2. On the front end, the price, product title and add to cart button all show up on top of the image instead of above, beside or below it. Any insight? cheers,")* Hi, 1. You should make sure that the folder /home/brennh/public_html/newsite/media/com_hikashop/upload/thumbnail/ is writable. You can do that via FTP: [ www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php](http://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php) If that doesn't work, you should look at activating the joomla FTP layer in the joomla configuration. 2. That probably a CSS problem related to your template. Could you give us the URL of that page so that we can see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzQ0LXByb2R1Y3QtaW1hZ2UtZXJyb3ItZm9ybWF0LWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile")** - [![ericbrockman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1075-ericbrockman "View ericbrockman's Profile") Topic Author - [ Offline](/forum/user/1075-ericbrockman) Less More - Posts: 8 - Thank you received: 0 - - 15 years 8 months ago [\#7832](#7832) by [ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile") Replied by *[ericbrockman](/forum/user/1075-ericbrockman "View ericbrockman's Profile")* on topic *[Re: Product Image Error & Format Issue](/forum/3-bug-report/7744-product-image-error-format-issue#7832 "Hello, I'm new to Hikashop, but so far it seems like a great component. Here's my 2 issues: 1. When I upload a product image, I get the following message: Warning: file_put_contents(/home/brennh/public_html/newsite/media/com_hikashop/upload/thumbnail/equine_large.jpg) [function.file-put-contents]: failed to open stream: Permission denied in /home/brennh/public_html/newsite/libraries/joomla/filesystem/file.php on line 304 This shows up on the front end above the image as well. 2. On the front end, the price, product title and add to cart button all show up on top of the image instead of above, beside or below it. Any insight? cheers,")* Thanks for the quick response, that fixed both issues. I'll be sure to leave some good feedback on the JED page as this seems to be a great product so far! thanks again, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzQ0LXByb2R1Y3QtaW1hZ2UtZXJyb3ItZm9ybWF0LWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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