[Skip to main content](#vessel-content) # problem with add product ## - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago - 13 years 9 months ago [\#86657](#86657) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86657 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* was created by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com Last edit: 13 years 9 months ago by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago - 13 years 9 months ago [\#86694](#86694) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86694 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Hello, I didn't really understood what your problem is, so can you explain it again through some screenshots ? Thanks ? Last edit: 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago [\#86722](#86722) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Replied by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86722 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* [ ![Untitled_2013-01-23.png](/forum/attachment/8132) ](/forum/attachment/8132 "...2013-01-23.png") when i click to add categories, does not open a window where you can choose a category, also with related products and images. i okey now? - [ ![Untitled_2013-01-23.png](/forum/attachment/8132) ](/forum/attachment/8132 "...2013-01-23.png") [ ](/forum/attachment/8132?download=1 "...2013-01-23.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago - 13 years 9 months ago [\#86758](#86758) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86758 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Ok so, can you : 1. Turn on the debug mode and the error reporting options of the joomla configuration and try it again. Then tell me if it display some error message ? 2. See if you have a JavaScript error ? Last edit: 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago [\#86824](#86824) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Replied by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86824 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Javascrip do not have error. I turn on system debug in global configuration and dont see anything error messages. Do you mean on that error reporting options of the joomla configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago [\#86845](#86845) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Replied by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86845 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Same problem with change status of orders. also i cant send email to customer is order confirm, shipp or something else. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago [\#86905](#86905) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86905 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Hi, If the Add button doesn't work anywhere, it's maybe caused by a plugin using jquery on your backend and that breaks the mootools javascript library which handle the popups. I would recommend that you try to disable the system plugins one by one to see which one is causing that problem. The extension jquery easy can most of the times fix these kind of issues so you could also try to use it. The following user(s) said Thank You: [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago [\#86919](#86919) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Replied by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86919 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* Problem was with system plugin HikaShop Product Insert and System - Best Alias, when I diseble everything was okey. I am interesting may leave them diseble? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago [\#86923](#86923) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86923 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* If you are not using them sure you can let them disabled, but that's weird, the Hikashop product insert plugin isn't using Jquery ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")** - [![marko05nikolic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Topic Author - [ Offline](/forum/user/6090-marko05nikolic) Less More - Posts: 13 - Thank you received: 0 - - 13 years 9 months ago [\#86926](#86926) by [marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile") Replied by *[marko05nikolic](/forum/user/6090-marko05nikolic "View marko05nikolic's Profile")* on topic *[problem with add product](/forum/3-bug-report/77682-problem-with-add-product#86926 "Hello everyone, I have hikashop almost one year, and everything is okey, but now i have problem when i want to add new product. I open editor and set name, description, price. When i click on add button for category, images and related product does not open windows. Please help. Best Regards, Elektronika-projekti.com")* i turn on Hikashop product insert plugin and adding work but best alias make some problem. hi is diseble now and everthing is okey. thanks a lot. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NzY4Mi1wcm9ibGVtLXdpdGgtYWRkLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.178 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)