[Skip to main content](#vessel-content) # customer sees this message while redirecting to ## - **[rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile")** - [![rayinnyc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12602-rayinnyc "View rayinnyc's Profile") Topic Author - [ Offline](/forum/user/12602-rayinnyc) Less More - Posts: 9 - Thank you received: 0 - - 13 years 9 months ago [\#87061](#87061) by [rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile") *[customer sees this message while redirecting to](/forum/3-bug-report/77746-customer-sees-this-message-while-redirecting-to#87061 "customer sees this message while redirecting to Paypal: SMTP Error! Data not accepted. SMTP server error: s3nl1k0031NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=Jd4+XD2V c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=YQlvzqm3q-kA:10 a=JngOO-ZOwbEA:10 a=l8ib2V92jg0A:10 a=H9cIMGdfPkEA:10 a=oo_aTJS2PzkA:10 a=vYMDNeyr1X8A:10 a=67yJwss3He-nmE7pFikA:9 a=QEXdDO2ut3YA:10 a=JBFWd0y1dTsA:10 a=AtCREw16dzgj0q5B:21 a=fdgAgiYxdWtdgJG_:21 a=wW6fLSMZup4CME1OGzEA:9 a=_W_S_7VecoQA:10 a=2rhXFDQNhL2Dx_zH:21 a=oqyg8hdzdnTS7kTP:21 SMTP Error! Data not accepted. SMTP server error: s3nl1k0011NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=LfS+G0ji c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=0KQecaLA-nAA:10 a=l8ib2V92jg0A:10 a=HlqUn5SAI6kA:10 a=WHsXhg87phMA:10 a=69EAbJreAAAA:8 a=jBnCzreUXGYA:10 a=ylsHGJmhGOYobfe1ngUA:9 a=QEXdDO2ut3YA:10 a=yDntIn8Q230A:10 a=KHhNoJUavc6Kvl2d168A:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=5pTwqQz_wgVXX7rg:21 a=ZpZ6IBrx1ccRt6uX:21 a=0b4Sy6l4HvnC3Cpd:21 a=dL")* was created by *[rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile")* customer sees this message while redirecting to Paypal: SMTP Error! Data not accepted. SMTP server error: s3nl1k0031NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=Jd4+XD2V c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=YQlvzqm3q-kA:10 a=JngOO-ZOwbEA:10 a=l8ib2V92jg0A:10 a=H9cIMGdfPkEA:10 a=oo_aTJS2PzkA:10 a=vYMDNeyr1X8A:10 a=67yJwss3He-nmE7pFikA:9 a=QEXdDO2ut3YA:10 a=JBFWd0y1dTsA:10 a=AtCREw16dzgj0q5B:21 a=fdgAgiYxdWtdgJG_:21 a=wW6fLSMZup4CME1OGzEA:9 a=_W_S_7VecoQA:10 a=2rhXFDQNhL2Dx_zH:21 a=oqyg8hdzdnTS7kTP:21 SMTP Error! Data not accepted. SMTP server error: s3nl1k0011NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=LfS+G0ji c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=0KQecaLA-nAA:10 a=l8ib2V92jg0A:10 a=HlqUn5SAI6kA:10 a=WHsXhg87phMA:10 a=69EAbJreAAAA:8 a=jBnCzreUXGYA:10 a=ylsHGJmhGOYobfe1ngUA:9 a=QEXdDO2ut3YA:10 a=yDntIn8Q230A:10 a=KHhNoJUavc6Kvl2d168A:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=5pTwqQz_wgVXX7rg:21 a=ZpZ6IBrx1ccRt6uX:21 a=0b4Sy6l4HvnC3Cpd:21 a=dL Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Nzc0Ni1jdXN0b21lci1zZWVzLXRoaXMtbWVzc2FnZS13aGlsZS1yZWRpcmVjdGluZy10bz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago [\#87132](#87132) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[customer sees this message while redirecting to](/forum/3-bug-report/77746-customer-sees-this-message-while-redirecting-to#87132 "customer sees this message while redirecting to Paypal: SMTP Error! Data not accepted. SMTP server error: s3nl1k0031NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=Jd4+XD2V c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=YQlvzqm3q-kA:10 a=JngOO-ZOwbEA:10 a=l8ib2V92jg0A:10 a=H9cIMGdfPkEA:10 a=oo_aTJS2PzkA:10 a=vYMDNeyr1X8A:10 a=67yJwss3He-nmE7pFikA:9 a=QEXdDO2ut3YA:10 a=JBFWd0y1dTsA:10 a=AtCREw16dzgj0q5B:21 a=fdgAgiYxdWtdgJG_:21 a=wW6fLSMZup4CME1OGzEA:9 a=_W_S_7VecoQA:10 a=2rhXFDQNhL2Dx_zH:21 a=oqyg8hdzdnTS7kTP:21 SMTP Error! Data not accepted. SMTP server error: s3nl1k0011NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=LfS+G0ji c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=0KQecaLA-nAA:10 a=l8ib2V92jg0A:10 a=HlqUn5SAI6kA:10 a=WHsXhg87phMA:10 a=69EAbJreAAAA:8 a=jBnCzreUXGYA:10 a=ylsHGJmhGOYobfe1ngUA:9 a=QEXdDO2ut3YA:10 a=yDntIn8Q230A:10 a=KHhNoJUavc6Kvl2d168A:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=5pTwqQz_wgVXX7rg:21 a=ZpZ6IBrx1ccRt6uX:21 a=0b4Sy6l4HvnC3Cpd:21 a=dL")* Have you edited an email in HikaShop > System > Emails ? I think that you are giving some data which is badly formatted. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Nzc0Ni1jdXN0b21lci1zZWVzLXRoaXMtbWVzc2FnZS13aGlsZS1yZWRpcmVjdGluZy10bz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile")** - [![rayinnyc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12602-rayinnyc "View rayinnyc's Profile") Topic Author - [ Offline](/forum/user/12602-rayinnyc) Less More - Posts: 9 - Thank you received: 0 - - 13 years 9 months ago [\#87135](#87135) by [rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile") Replied by *[rayinnyc](/forum/user/12602-rayinnyc "View rayinnyc's Profile")* on topic *[customer sees this message while redirecting to](/forum/3-bug-report/77746-customer-sees-this-message-while-redirecting-to#87135 "customer sees this message while redirecting to Paypal: SMTP Error! Data not accepted. SMTP server error: s3nl1k0031NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=Jd4+XD2V c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=YQlvzqm3q-kA:10 a=JngOO-ZOwbEA:10 a=l8ib2V92jg0A:10 a=H9cIMGdfPkEA:10 a=oo_aTJS2PzkA:10 a=vYMDNeyr1X8A:10 a=67yJwss3He-nmE7pFikA:9 a=QEXdDO2ut3YA:10 a=JBFWd0y1dTsA:10 a=AtCREw16dzgj0q5B:21 a=fdgAgiYxdWtdgJG_:21 a=wW6fLSMZup4CME1OGzEA:9 a=_W_S_7VecoQA:10 a=2rhXFDQNhL2Dx_zH:21 a=oqyg8hdzdnTS7kTP:21 SMTP Error! Data not accepted. SMTP server error: s3nl1k0011NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=LfS+G0ji c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=0KQecaLA-nAA:10 a=l8ib2V92jg0A:10 a=HlqUn5SAI6kA:10 a=WHsXhg87phMA:10 a=69EAbJreAAAA:8 a=jBnCzreUXGYA:10 a=ylsHGJmhGOYobfe1ngUA:9 a=QEXdDO2ut3YA:10 a=yDntIn8Q230A:10 a=KHhNoJUavc6Kvl2d168A:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=5pTwqQz_wgVXX7rg:21 a=ZpZ6IBrx1ccRt6uX:21 a=0b4Sy6l4HvnC3Cpd:21 a=dL")* No, just found out customers are not receiving confirmation emails or order created emails as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Nzc0Ni1jdXN0b21lci1zZWVzLXRoaXMtbWVzc2FnZS13aGlsZS1yZWRpcmVjdGluZy10bz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14279 - - 13 years 9 months ago [\#87266](#87266) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[customer sees this message while redirecting to](/forum/3-bug-report/77746-customer-sees-this-message-while-redirecting-to#87266 "customer sees this message while redirecting to Paypal: SMTP Error! Data not accepted. SMTP server error: s3nl1k0031NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=Jd4+XD2V c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=YQlvzqm3q-kA:10 a=JngOO-ZOwbEA:10 a=l8ib2V92jg0A:10 a=H9cIMGdfPkEA:10 a=oo_aTJS2PzkA:10 a=vYMDNeyr1X8A:10 a=67yJwss3He-nmE7pFikA:9 a=QEXdDO2ut3YA:10 a=JBFWd0y1dTsA:10 a=AtCREw16dzgj0q5B:21 a=fdgAgiYxdWtdgJG_:21 a=wW6fLSMZup4CME1OGzEA:9 a=_W_S_7VecoQA:10 a=2rhXFDQNhL2Dx_zH:21 a=oqyg8hdzdnTS7kTP:21 SMTP Error! Data not accepted. SMTP server error: s3nl1k0011NZ3hZ01 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.0 cv=LfS+G0ji c=1 sm=1 p=affgFaYOAAAA:8 a=dLadDjfzjplSizcHzwvmfQ==:17 a=0KQecaLA-nAA:10 a=l8ib2V92jg0A:10 a=HlqUn5SAI6kA:10 a=WHsXhg87phMA:10 a=69EAbJreAAAA:8 a=jBnCzreUXGYA:10 a=ylsHGJmhGOYobfe1ngUA:9 a=QEXdDO2ut3YA:10 a=yDntIn8Q230A:10 a=KHhNoJUavc6Kvl2d168A:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=5pTwqQz_wgVXX7rg:21 a=ZpZ6IBrx1ccRt6uX:21 a=0b4Sy6l4HvnC3Cpd:21 a=dL")* Hi, That error comes from your SMTP server. You should contact your STMP server provider (your hosting company probably) with that error message to ask them what is going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83Nzc0Ni1jdXN0b21lci1zZWVzLXRoaXMtbWVzc2FnZS13aGlsZS1yZWRpcmVjdGluZy10bz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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