[Skip to main content](#vessel-content) # Address Information popup shows only halfway ## - **[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")** - [![b612markt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6301-b612markt "View b612markt's Profile") Topic Author - [ Offline](/forum/user/6301-b612markt) Less More - Posts: 8 - Thank you received: 0 - - 13 years 8 months ago [\#88620](#88620) by [b612markt](/forum/user/6301-b612markt "View b612markt's Profile") *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#88620 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* was created by *[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")* When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this? - [ ![Screen_Shot_2013-02-05_at_8_30_21_AM.png](/forum/attachment/8360) ](/forum/attachment/8360 "...8_30_21_AM.png") [ ](/forum/attachment/8360?download=1 "...8_30_21_AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago [\#88651](#88651) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#88651 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* Could you give us a link to your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")** - [![b612markt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6301-b612markt "View b612markt's Profile") Topic Author - [ Offline](/forum/user/6301-b612markt) Less More - Posts: 8 - Thank you received: 0 - - 13 years 8 months ago [\#88660](#88660) by [b612markt](/forum/user/6301-b612markt "View b612markt's Profile") Replied by *[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#88660 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* I've sent you a message with the link & password Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago [\#88754](#88754) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#88754 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* It's working fine for me, could you give us more details on when it happens ? On which browser, after which action ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")** - [![b612markt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6301-b612markt "View b612markt's Profile") Topic Author - [ Offline](/forum/user/6301-b612markt) Less More - Posts: 8 - Thank you received: 0 - - 13 years 8 months ago [\#89029](#89029) by [b612markt](/forum/user/6301-b612markt "View b612markt's Profile") Replied by *[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#89029 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* It happens on firefox or chrome (the only two browsers I'm using) it happens when a user adds an item to the cart and it takes them to the checkout area - but only if they are putting an address in for the first time (meaning that the address fields are empty to begin with). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")** - [![b612markt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6301-b612markt "View b612markt's Profile") Topic Author - [ Offline](/forum/user/6301-b612markt) Less More - Posts: 8 - Thank you received: 0 - - 13 years 8 months ago [\#89031](#89031) by [b612markt](/forum/user/6301-b612markt "View b612markt's Profile") Replied by *[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#89031 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* Also, I've enabled new user registration - so you can make a new user and test it out that way. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago - 13 years 8 months ago [\#89096](#89096) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#89096 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* As you can see on this screenshot there is no problems on my end. I tried on Firefox, with not registrated user, first time I enter the address. [ ![tmp_2013-02-08.png](/forum/attachment/8438) ](/forum/attachment/8438 "...2013-02-08.png") - [ ![tmp_2013-02-08.png](/forum/attachment/8438) ](/forum/attachment/8438 "...2013-02-08.png") [ ](/forum/attachment/8438?download=1 "...2013-02-08.png") Last edit: 13 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")** - [![b612markt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6301-b612markt "View b612markt's Profile") Topic Author - [ Offline](/forum/user/6301-b612markt) Less More - Posts: 8 - Thank you received: 0 - - 13 years 8 months ago [\#89329](#89329) by [b612markt](/forum/user/6301-b612markt "View b612markt's Profile") Replied by *[b612markt](/forum/user/6301-b612markt "View b612markt's Profile")* on topic *[Address Information popup shows only halfway](/forum/3-bug-report/78058-address-information-popup-shows-only-halfway#89329 "When the user starts to checkout, on some displays the address pop up doesn't show fully. Is there something I can do to correct this?")* Thank you for looking into this. I don't know how it fixed itself, but perhaps adding that second line forces the browser into showing the whole popup. Strange, but I'm glad it's working! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODA1OC1hZGRyZXNzLWluZm9ybWF0aW9uLXBvcHVwLXNob3dzLW9ubHktaGFsZndheT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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