[Skip to main content](#vessel-content) # Product images not displaying sometimes in safari ## - **[mozgras](/forum/user/6398-mozgras "View mozgras's Profile")** - [![mozgras's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6398-mozgras "View mozgras's Profile") Topic Author - [ Offline](/forum/user/6398-mozgras) Less More - Posts: 13 - Thank you received: 1 - - 13 years 9 months ago - 13 years 9 months ago [\#89249](#89249) by [mozgras](/forum/user/6398-mozgras "View mozgras's Profile") *[Product images not displaying sometimes in safari](/forum/3-bug-report/78179-product-images-not-displaying-sometimes-in-safari#89249 "This is very random, but occasionally in safari, some main product images do not display at first. It's just blank where the picture should be. When the mouse goes over the area, the image then displays. I'm wondering if this has anything to do with it: I've looked at the files, and I noticed that the they are in gif format, but I uploaded them as jpg. For example, image.jpg becomes image.jpg.gif. Why is Hikashop changing them to .gif? When I go to the _files table to edit the image extension and remove the .gif, and change the filename in the media folder directly via ftp, the standard barcode image is displayed instead of the the image file. I'm wondering if the images were in .jpg format, safari would do better with them.")* was created by *[mozgras](/forum/user/6398-mozgras "View mozgras's Profile")* This is very random, but occasionally in safari, some main product images do not display at first. It's just blank where the picture should be. When the mouse goes over the area, the image then displays. I'm wondering if this has anything to do with it: I've looked at the files, and I noticed that the they are in gif format, but I uploaded them as jpg. For example, image.jpg becomes image.jpg.gif. Why is Hikashop changing them to .gif? When I go to the _files table to edit the image extension and remove the .gif, and change the filename in the media folder directly via ftp, the standard barcode image is displayed instead of the the image file. I'm wondering if the images were in .jpg format, safari would do better with them. Last edit: 13 years 9 months ago by [mozgras](/forum/user/6398-mozgras "View mozgras's Profile"). Reason: minor correction Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODE3OS1wcm9kdWN0LWltYWdlcy1ub3QtZGlzcGxheWluZy1zb21ldGltZXMtaW4tc2FmYXJpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago - 13 years 9 months ago [\#89383](#89383) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product images not displaying sometimes in safari](/forum/3-bug-report/78179-product-images-not-displaying-sometimes-in-safari#89383 "This is very random, but occasionally in safari, some main product images do not display at first. It's just blank where the picture should be. When the mouse goes over the area, the image then displays. I'm wondering if this has anything to do with it: I've looked at the files, and I noticed that the they are in gif format, but I uploaded them as jpg. For example, image.jpg becomes image.jpg.gif. Why is Hikashop changing them to .gif? When I go to the _files table to edit the image extension and remove the .gif, and change the filename in the media folder directly via ftp, the standard barcode image is displayed instead of the the image file. I'm wondering if the images were in .jpg format, safari would do better with them.")* Hi, Which version of HikaShop do you have ? What you can try is upload via ftp, then use our new (from 2.1.0) image selector to choose the images. For information, all the images extensions are not changed. If you upload a .jpg, it will stay a .jpg file. Don't have you installed a component/plugin which is editing your pictures ? Last edit: 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODE3OS1wcm9kdWN0LWltYWdlcy1ub3QtZGlzcGxheWluZy1zb21ldGltZXMtaW4tc2FmYXJpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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