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#   Wrong price by copy product

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13 years 8 months ago -  13 years 8 months ago [\#90424](#90424) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#90424 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")* was created by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")*

Hi,
When I make use of the copy function in products the price is wrong displayed in the product at the end.
The strange think is at the "front end" of the product the price is OK. ![:unsure:](/media/kunena/emoticons/18.png ":unsure:")
When I delete the product and make a new product under the same name the problem is still there. :huh:
See also the attachedments for a better understanding.
I hope you have a solution for it.
Best regards, Gerard

- [ ![price&#95;problem&#95;1.jpg](/forum/attachment/8616) ](/forum/attachment/8616 "...&#95;problem&#95;1.jpg") [ ](/forum/attachment/8616?download=1 "...&#95;problem&#95;1.jpg")
- [ ![price&#95;problem&#95;2.jpg](/forum/attachment/8617) ](/forum/attachment/8617 "...&#95;problem&#95;2.jpg") [ ](/forum/attachment/8617?download=1 "...&#95;problem&#95;2.jpg")

Last edit: 13 years 8 months ago by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile").

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13 years 8 months ago [\#90454](#90454) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#90454 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,

The price is not link to the product name or the product code.
If you delete the product and create a new one, you have to specify a product price so, the problem should be in another place.

Could you provide a screenshot of the product that you copy and the product copied ? (backend).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 8 months ago [\#90741](#90741) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#90741 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Jerome,
here the screenshots you asked for.
I hope you have a solution for my problem.

Thanks for your time,
Gerard

- [ ![product&#95;org&#95;backed.jpg](/forum/attachment/8645) ](/forum/attachment/8645 "...org&#95;backed.jpg") [ ](/forum/attachment/8645?download=1 "...org&#95;backed.jpg")
- [ ![product&#95;copy&#95;backed.jpg](/forum/attachment/8646) ](/forum/attachment/8646 "...opy&#95;backed.jpg") [ ](/forum/attachment/8646?download=1 "...opy&#95;backed.jpg")
- [ ![product&#95;price&#95;1.jpg](/forum/attachment/8647) ](/forum/attachment/8647 "...ct&#95;price&#95;1.jpg") [ ](/forum/attachment/8647?download=1 "...ct&#95;price&#95;1.jpg")
- [ ![product&#95;price&#95;2.jpg](/forum/attachment/8648) ](/forum/attachment/8648 "...ct&#95;price&#95;2.jpg") [ ](/forum/attachment/8648?download=1 "...ct&#95;price&#95;2.jpg")

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13 years 8 months ago [\#91134](#91134) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91134 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,

Can you give me a temporary access to your back-end for testing purpose ? then I'll maybe be able to reproduce the problem.

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13 years 8 months ago [\#91160](#91160) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91160 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

I will send you the password by mail (contact)
Thanks, Gerard

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13 years 8 months ago [\#91423](#91423) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91423 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Mohamed,
Is there news on my problem?
I hope to heard from you soon.
Best regards, Gerard

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13 years 8 months ago [\#91592](#91592) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91592 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Mohamed,
I found a workaround.
First you copy your product, delete de price and save it.
Then fill in the new price and save again.
Then the price is OK.

Its not a nice solution but it works.
I hope you have a final solution to this.
Best regards, Gerard

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13 years 8 months ago [\#91675](#91675) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91675 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Gerard,

I tried to copy one of your products and the price is displaying well.

The following user(s) said Thank You: [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")

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13 years 8 months ago -  13 years 8 months ago [\#91809](#91809) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#91809 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Mohamed,
You are right when you only copy the product you have the same price.
But now I change the price from 14,50 tot 17,50 first (front page, new product) the price is OK but when I go to the product it self the price is still 14,50.

Only for making a copy ots works fine, but when I want to change the price its not OK.

Gerard

- [ ![jurkje&#95;1450.jpg](/forum/attachment/8761) ](/forum/attachment/8761 "jurkje&#95;1450.jpg") [ ](/forum/attachment/8761?download=1 "jurkje&#95;1450.jpg")
- [ ![jurkje&#95;1750.jpg](/forum/attachment/8762) ](/forum/attachment/8762 "jurkje&#95;1750.jpg") [ ](/forum/attachment/8762?download=1 "jurkje&#95;1750.jpg")

Last edit: 13 years 8 months ago by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile").

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13 years 8 months ago [\#92098](#92098) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92098 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,

We found the problem. Replace the file administrator/components/com_hikashop/helpers/import.php by the one in the archive below and that should fix the problem.

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13 years 8 months ago [\#92244](#92244) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92244 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

It works!
Thanks, Gerard

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13 years 8 months ago [\#92653](#92653) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92653 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,
There is still a problem with copy a product.

When the code of the product (artikel) is changed, for better understanding, it is not changed in the order in the backend (see attachments).

Looks the same problem as the price.
Best regards,
Gerard

- [ ![order&#95;backend&#95;2013-03-01.jpg](/forum/attachment/8872) ](/forum/attachment/8872 "...2013-03-01.jpg") [ ](/forum/attachment/8872?download=1 "...2013-03-01.jpg")
- [ ![Artikel&#95;backend&#95;2013-03-01.jpg](/forum/attachment/8873) ](/forum/attachment/8873 "...2013-03-01.jpg") [ ](/forum/attachment/8873?download=1 "...2013-03-01.jpg")

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13 years 8 months ago [\#92661](#92661) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92661 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,

That's not related.
The code, the name and the price of the product are directly stored in the order. That way, if you delete a product because you don't need it anymore, the order and the invoices still display the product name and code and still use the price of the product at the moment of the purchase.
So it's not a bug, it's a feature ![;)](/media/kunena/emoticons/24.png ";)")

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13 years 8 months ago [\#92665](#92665) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92665 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Nicolas,
Thats a good reason to it that way.
When you make a copy I think its better to lock the code or make a new code and not use the old code with an extention.
Now I have two codes for one new product/artikel Kledingsetje Schattig: 30 Kledingsetje_Rosalie_1_copy826109501 = Kledingsetje_Schattig. two codes for one product!
I find it confusing because I use the copy function to make new products what have only partial a relation with the first/original product.

Thanks for your fast responds on friday evening (-;
Best regards, Gerard

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13 years 8 months ago -  13 years 8 months ago [\#92666](#92666) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#92666 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Nicolas,
A quick extra remark:

When I click on the code name, the product is viewed (in the order menu backend / product list)
When I click the green arrow button, I go to a empty window.

- [ ![product.jpg](/forum/attachment/8885) ](/forum/attachment/8885 "product.jpg") [ ](/forum/attachment/8885?download=1 "product.jpg")
- [ ![empty.jpg](/forum/attachment/8886) ](/forum/attachment/8886 "empty.jpg") [ ](/forum/attachment/8886?download=1 "empty.jpg")

Last edit: 13 years 8 months ago by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile").

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13 years 8 months ago [\#93001](#93001) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#93001 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

You get an empty window if the product has been deleted.
Otherwise, you get the product edition page.

Product codes have to be unique. So, if you duplicate a product, a new product code has to be dynamically generated for the copy. I don't see why that is a problem ?

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13 years 8 months ago -  13 years 8 months ago [\#93984](#93984) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#93984 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi Nicolas,
I'm sorry that I answer you question.
I think how hikashop it is doing now can be confusing for the costumers.
Sometime they get not only the productname but also the code.
The code is the new name + copyed name + a number.
example: A new product is called "kledingsetje schattig" and it is a copy of "kledingsetje rosalie"
When you see as a costumer the invoice you see a combination of the names (see attachments)

I hope you understand my problem with it.
Best regards, Gerard

Last edit: 13 years 8 months ago by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile").

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13 years 8 months ago [\#94028](#94028) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#94028 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Hi,

Then why not simply turn off the display of product codes in the configuration ?

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13 years 7 months ago [\#94629](#94629) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")  Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#94629 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Where?
Thanks, Gerard

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13 years 7 months ago [\#94916](#94916) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong price by copy product](/forum/3-bug-report/78446-wrong-price-by-copy-product#94916 "Hi, When I make use of the copy function in products the price is wrong displayed in the product at the end. The strange think is at the &quot;front end&quot; of the product the price is OK. :unsure: When I delete the product and make a new product under the same name the problem is still there. :huh: See also the attachedments for a better understanding. I hope you have a solution for it. Best regards, Gerard")*

Here:
[ ![Desktop&#95;2013-03-17&#95;23&#95;56&#95;18.png](/forum/attachment/9184) ](/forum/attachment/9184 "...7&#95;23&#95;56&#95;18.png")

- [ ![Desktop&#95;2013-03-17&#95;23&#95;56&#95;18.png](/forum/attachment/9184) ](/forum/attachment/9184 "...7&#95;23&#95;56&#95;18.png") [ ](/forum/attachment/9184?download=1 "...7&#95;23&#95;56&#95;18.png")

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