[Skip to main content](#vessel-content) # Internet Explorer Error on Product Page ## - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 8 months ago [\#91266](#91266) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") *[Internet Explorer Error on Product Page](/forum/3-bug-report/78600-internet-explorer-error-on-product-page#91266 "IE 8 and 9 gives the following errors only when you access a product page: Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined")* was created by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* IE 8 and 9 gives the following errors only when you access a product page: Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODYwMC1pbnRlcm5ldC1leHBsb3Jlci1lcnJvci1vbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 8 months ago [\#91310](#91310) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Internet Explorer Error on Product Page](/forum/3-bug-report/78600-internet-explorer-error-on-product-page#91310 "IE 8 and 9 gives the following errors only when you access a product page: Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined")* Did you added some JavaScript code to your products page ? Can you give me a link to the product page where you are getting this error message ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODYwMC1pbnRlcm5ldC1leHBsb3Jlci1lcnJvci1vbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")** - [![BasketBox's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11810-basketbox "View BasketBox's Profile") Topic Author - [ Offline](/forum/user/11810-basketbox) Less More - Posts: 69 - Thank you received: 1 - - 13 years 8 months ago [\#91329](#91329) by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile") Replied by *[BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")* on topic *[Internet Explorer Error on Product Page](/forum/3-bug-report/78600-internet-explorer-error-on-product-page#91329 "IE 8 and 9 gives the following errors only when you access a product page: Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined")* I didn't add javascript to the page. It's a script error notice in the browser status bar. My designer found the two errors listed. You can access any product page at BasketBox.com to see this. From what I see when I click the error icon in IE it's coming from the Pinterest icon. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODYwMC1pbnRlcm5ldC1leHBsb3Jlci1lcnJvci1vbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago - 13 years 8 months ago [\#91394](#91394) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Internet Explorer Error on Product Page](/forum/3-bug-report/78600-internet-explorer-error-on-product-page#91394 "IE 8 and 9 gives the following errors only when you access a product page: Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined")* Hi, I see the error, it come from the pinit.js file, pinterest is loaded in an iFrame so we are not responsible for the js errors coming from Pinterest. We don't have the "pinit.js" file in HikaShop. Try to see on Google if other persons reported it. Last edit: 13 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83ODYwMC1pbnRlcm5ldC1leHBsb3Jlci1lcnJvci1vbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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