[Skip to main content](#vessel-content) # Menus do not look or work as they should ## - **[iSlim](/forum/user/14380-islim "View iSlim's Profile")** - [![iSlim's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14380-islim "View iSlim's Profile") Topic Author - [ Offline](/forum/user/14380-islim) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago - 13 years 7 months ago [\#93354](#93354) by [iSlim](/forum/user/14380-islim "View iSlim's Profile") *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93354 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* was created by *[iSlim](/forum/user/14380-islim "View iSlim's Profile")* Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks Last edit: 13 years 7 months ago by [iSlim](/forum/user/14380-islim "View iSlim's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 7 months ago - 13 years 7 months ago [\#93398](#93398) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93398 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* Hi, You have to execute this query in your phpMyAdmin: Code: INSERT INTO `#__hikashop_config` (`config_namekey`, `config_value`, `config_default`) VALUES ('bootstrap_back_design', '0', ''); Replace "#_" by your database prefix. The problem was that the "Hathor" template don't use the responsive design, so the request disable the boostrap in HikaShop. Last edit: 13 years 7 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[iSlim](/forum/user/14380-islim "View iSlim's Profile")** - [![iSlim's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14380-islim "View iSlim's Profile") Topic Author - [ Offline](/forum/user/14380-islim) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago [\#93602](#93602) by [iSlim](/forum/user/14380-islim "View iSlim's Profile") Replied by *[iSlim](/forum/user/14380-islim "View iSlim's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93602 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* HI, I am fairly new to this but believe that I figured out what to do however when I make the edit, I get this error: \#1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '`dp3bvhikashop_config` (`config_namekey`, `config_value`, `config_default`) VALU' at line 1 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago [\#93605](#93605) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93605 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* Hi, Can you show me the request that you have done through your PhpMyAdmin ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[iSlim](/forum/user/14380-islim "View iSlim's Profile")** - [![iSlim's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14380-islim "View iSlim's Profile") Topic Author - [ Offline](/forum/user/14380-islim) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago [\#93667](#93667) by [iSlim](/forum/user/14380-islim "View iSlim's Profile") Replied by *[iSlim](/forum/user/14380-islim "View iSlim's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93667 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* So what I did is I went into the PHPMYAdmin, searched for the line you quoted above and then edited it as follows: `dp3bvhikashop_config` (`config_namekey`, `config_value`, `config_default`) VALUES ('bootstrap_back_design', '0', '')' Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[iSlim](/forum/user/14380-islim "View iSlim's Profile")** - [![iSlim's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14380-islim "View iSlim's Profile") Topic Author - [ Offline](/forum/user/14380-islim) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago [\#93721](#93721) by [iSlim](/forum/user/14380-islim "View iSlim's Profile") Replied by *[iSlim](/forum/user/14380-islim "View iSlim's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93721 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* Should I be modifying anything else in the line you provided or should I just be adding the prefix to my database (which in this case is dp3bv) - - should everything else on the line remain the same? Also, can you confirm the process steps on how the request is done through PHP My Admin? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago [\#93834](#93834) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Menus do not look or work as they should](/forum/3-bug-report/79035-menus-do-not-look-or-work-as-they-should#93834 "Good day I just recently installed Joomla 3.0 on my home machine and am configuring it before promoting it to my website and when I installed the HikaShop, my screens do not look as I believe they should from the demos and other shots I have seen. In addition, this is causing problems as I cannot actually configure my site as the menus are "off of the screen" (see attachment). I am hoping someone can assist. I have tired to reinstall but it did not help. I should mention I have tried Firefox, Chrome and IE (all the latest versions). Thanks")* Hi, you'll just have to use this request through your phpmyadmin : Code: INSERT INTO `dp3bv_hikashop_config` (`config_namekey`, `config_value`, `config_default`) VALUES ('bootstrap_back_design', '0', ''); Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTAzNS1tZW51cy1kby1ub3QtbG9vay1vci13b3JrLWFzLXRoZXktc2hvdWxkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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