[Skip to main content](#vessel-content) # Product listing settings not saving ## - **[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")** - [![rjwatkins83's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Topic Author - [ Offline](/forum/user/11798-rjwatkins83) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago [\#93504](#93504) by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93504 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* was created by *[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")* I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to configure it. But when I go to save the Hikashop options, it's like the settings won't save - the number of columns & items is blank, the assoicated category is reset to the default category,and none of the oher parameters are saved either. When I click on the menu item from the front end, no products are displayed, nothing shows up, except for the Hikashop footer link. I am running Joomla 2.5.9 and Hikashop 2.1.0. Please help, thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 7 months ago [\#93569](#93569) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93569 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* Hi, Can you enable the debug mode of joomla, and set the error reporting to "maximum" and see if an error is returned ? Have you tried to reinstall hikashop over the current hikashop ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")** - [![rjwatkins83's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Topic Author - [ Offline](/forum/user/11798-rjwatkins83) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago - 13 years 7 months ago [\#93604](#93604) by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Replied by *[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93604 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* I went to the Global Configuration settings, enabled the debug mode and set the error reporting to maximum, and no errors were returned on the frontend or the backend. Yesterday I tried it with new Hikashop install along with a fresh Joomla install and it still didn't work. Last edit: 13 years 7 months ago by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago [\#93621](#93621) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93621 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* Ok, so can you give me a temporary access to your back-end through **Private message** ? it would help me to understand what your problem really is. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago - 13 years 7 months ago [\#93633](#93633) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93633 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* I tested it through your back-end and it's actually working for me. PS: I unpublished the content menu that I created during my test ![:)](/media/kunena/emoticons/3.png ":)") - [ ![content_menu_OK.png](/forum/attachment/8996) ](/forum/attachment/8996 "...nt_menu_OK.png") [ ](/forum/attachment/8996?download=1 "...nt_menu_OK.png") Last edit: 13 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")** - [![rjwatkins83's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Topic Author - [ Offline](/forum/user/11798-rjwatkins83) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago - 13 years 7 months ago [\#93649](#93649) by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Replied by *[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93649 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* I went to the menu item you created, and it looked like the number of columns and items saved for you, but when I tried to save the associated category as "Shoes" it still wouldn't save. It just reverts back to the default "product category". I need to create a menu item to point to each category. I even tried creating a category to link to in the "Root", but it still wouldn't work. Are you able to get it to point to a specific category? Last edit: 13 years 7 months ago by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 7 months ago [\#93969](#93969) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93969 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* Hi, I checked that for you and I was able to change the associated category too. Are you sure you're clicking on "save" ? Also, try with another browser. It's maybe a cookies/cache user session issue which could explain why you're the only one with the problem. If it works with another browser, you should clear the cookies/cache of your usual browser and try again and it should work too. The following user(s) said Thank You: [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")** - [![rjwatkins83's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Topic Author - [ Offline](/forum/user/11798-rjwatkins83) Less More - Posts: 4 - Thank you received: 0 - - 13 years 7 months ago [\#93975](#93975) by [rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile") Replied by *[rjwatkins83](/forum/user/11798-rjwatkins83 "View rjwatkins83's Profile")* on topic *[Product listing settings not saving](/forum/3-bug-report/79073-product-listing-settings-not-saving#93975 "I can't link my product listings to a menu. I've followed the directions provided in the documentation: I create a new menu item in Joomla, then save it. Then I click on the Hikashop options to to...")* Thank you, that worked! I switched to a different browser- I was using Chrome and I switched to IE - and it worked. Then I cleared the cache of Chrome and it worked there as well. I would have never thought that was problem, thanks again Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTA3My1wcm9kdWN0LWxpc3Rpbmctc2V0dGluZ3Mtbm90LXNhdmluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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