[Skip to main content](#vessel-content) # Order Status Change Feature not Working ## - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 13 years 7 months ago [\#94741](#94741) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") *[Order Status Change Feature not Working](/forum/3-bug-report/79333-order-status-change-feature-not-working#94741 "When i go to change the status of an order on the Order Overview page nothing happens. Initially once the drop down menu selection was changed a splash screen would appear with the option to email...")* was created by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* When i go to change the status of an order on the Order Overview page nothing happens. Initially once the drop down menu selection was changed a splash screen would appear with the option to email the customer and save the update. This no longer works. I now have to click on the customer order to review the full order details, update the status, save, then go back to the Order Overview page to view and update the other orders. Has anyone else experienced this? Is there a fix to re-enable the feature to work on the initial order overview page as it is quite time consuming to go into each order detail page to update the order status. Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTMzMy1vcmRlci1zdGF0dXMtY2hhbmdlLWZlYXR1cmUtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 7 months ago [\#94924](#94924) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Status Change Feature not Working](/forum/3-bug-report/79333-order-status-change-feature-not-working#94924 "When i go to change the status of an order on the Order Overview page nothing happens. Initially once the drop down menu selection was changed a splash screen would appear with the option to email...")* Hi, It's working fine on our end in all the versions of Joomla. I guess that it might come from a javascript conflict/error with another extension on your website backend (either the backend template if it's not the default one, administrator modules if you have added any, or system plugins). Tracking down the culprit will require to deactivate them one by one and see if that helps. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTMzMy1vcmRlci1zdGF0dXMtY2hhbmdlLWZlYXR1cmUtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.071 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)