[Skip to main content](#vessel-content) # Latest Update....Copy Failed message? ## - **[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")** - [![antigeek's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14386-antigeek "View antigeek's Profile") Topic Author - [ Offline](/forum/user/14386-antigeek) Less More - Posts: 5 - Thank you received: 0 - - 13 years 7 months ago [\#95178](#95178) by [antigeek](/forum/user/14386-antigeek "View antigeek's Profile") *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95178 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* was created by *[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")* Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas? [ ![Screen_Shot_2013-03-19_at_1_51_52_PM.png](/forum/attachment/9220) ](/forum/attachment/9220 "...1_51_52_PM.png") - [ ![Screen_Shot_2013-03-19_at_1_51_52_PM.png](/forum/attachment/9220) ](/forum/attachment/9220 "...1_51_52_PM.png") [ ](/forum/attachment/9220?download=1 "...1_51_52_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 7 months ago [\#95206](#95206) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95206 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* Hi, This means that the Joomla installer could not copy all the files of HikaShop because of access rights. Try renaming the folders components/com_hikashop and administrator/components/com_hikashop before installing again to circumvent the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")** - [![antigeek's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14386-antigeek "View antigeek's Profile") Topic Author - [ Offline](/forum/user/14386-antigeek) Less More - Posts: 5 - Thank you received: 0 - - 13 years 7 months ago [\#95403](#95403) by [antigeek](/forum/user/14386-antigeek "View antigeek's Profile") Replied by *[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")* on topic *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95403 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* Tried that but still the same message.... It installs new versions of these folders and it still seems to work but the update/about page says Iam still using version 2.1.0 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 7 months ago [\#95436](#95436) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95436 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* Then are you sure that you're using the 2.1.1 package and not a 2.1.0 package ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")** - [![antigeek's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14386-antigeek "View antigeek's Profile") Topic Author - [ Offline](/forum/user/14386-antigeek) Less More - Posts: 5 - Thank you received: 0 - - 13 years 7 months ago [\#95543](#95543) by [antigeek](/forum/user/14386-antigeek "View antigeek's Profile") Replied by *[antigeek](/forum/user/14386-antigeek "View antigeek's Profile")* on topic *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95543 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* File Name is com_hikashop_essential_2.1.1_2013-03-20.zip so Im pretty sure its the right one.... If I uninstall the component using the extension manager and reinstall it will it retain the database? Or is it possible to manually update it? If not I can put the site up at another location and try to update it on a live server... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 7 months ago [\#95587](#95587) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Latest Update....Copy Failed message?](/forum/3-bug-report/79431-latest-update-copy-failed-message#95587 "Hi I just tried to update Hikashop essentials to the latest version 2.1.11 I have tried both the .zip and tar.gz files but I just get a copy failed message? I tried to install another component ( Jevents ) and it worked fine..? Im working on my local MAMP server... Any Ideas?")* Yes you won't loose the database if you uninstall before. You can try an install via FTP: [ www.hikashop.com/en/support/documentatio...-to-install.html#ftp](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#ftp) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTQzMS1sYXRlc3QtdXBkYXRlLWNvcHktZmFpbGVkLW1lc3NhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.060 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)