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#   Upgrade failed

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- **[holm76](/forum/user/9743-holm76 "View holm76's Profile")**
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13 years 7 months ago [\#95315](#95315) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95315 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")* was created by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")*

After upgrading today, i have a problem in the checkout

I can't go to further from the site where to insert address..

This is the fails

Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com_hikashop/classes/user.php on line 544
Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com_hikashop/classes/user.php on line 548

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13 years 7 months ago [\#95316](#95316) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95316 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

That is not related.

Please give a link to the shop.

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- **[holm76](/forum/user/9743-holm76 "View holm76's Profile")**
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13 years 7 months ago -  13 years 7 months ago [\#95408](#95408) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95408 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

it's, but i move the site to: [ ](http://fail.billigtfyringsolie.dk)[ fail.billigtfyringsolie.dk](http://fail.billigtfyringsolie.dk), because it's a site where some customers soon will look at..

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Last edit: 13 years 7 months ago by [holm76](/forum/user/9743-holm76 "View holm76's Profile").

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- **[simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")**
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13 years 7 months ago [\#95423](#95423) by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")  Replied by *[simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95423 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

I have exactly the same problem. I tested the upgrade on localhost and encountered the exact same messages in the checkout, so I will wait with the upgrade of my actual site untill this is fixed. The problem is in a shop with the essential version. I have another shop running the Business version which has been upgraded without this issue.

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13 years 7 months ago [\#95426](#95426) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95426 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

My is business, but without registration.. On another where we are using registration, there is no problems.. THere I have testet it and it worked

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13 years 7 months ago [\#95438](#95438) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95438 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Hi,

I went to your website, added a product to my cart, went to the checkout, registered, selected the payment method, checked the terms and conditions and finished the order.
I wasn't stopped by the checkout at all.

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- **[holm76](/forum/user/9743-holm76 "View holm76's Profile")**
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13 years 7 months ago [\#95439](#95439) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95439 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

I can see it, bur when I self test it again, wright now, I even can't choose the payment..

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13 years 7 months ago [\#95462](#95462) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95462 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Please provide a step by step (which product, which address?) to reproduce the problem and provide a screenshot of your payment methods options.
It's probably that you restricted your payment method to a specific zone and that the zone of your address is outside that zone...

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13 years 7 months ago -  13 years 7 months ago [\#95479](#95479) by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")  Replied by *[simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95479 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

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I think I know in which situation the error occurs: My configuration in checkout is workflow "login_address,shipping,payment,confirm_cart_status_fields_terms,end" with no registration, see also the configuration screenprint in the zip-file.

- A customer who has already once done an order will have a record in the database, and cannot register again, see screenprint. No checkout is possible, as he is stopped.
- A new customer can register. In the second screen, shipping, he does get a similar error-message, but this time he is not stopped, and he can proceed to checkout.

I attached screenprints of both situations and of the configuration. Hopefully this clears things up.

Now that I know the error, I realized that my other shop, which I though was upgraded succesfully, does have this problem. If you make an order with email-address info@gg.gg on [ martinvanthiel.nl/en/fine-art](http://martinvanthiel.nl/en/fine-art), you will see the same problem occurrs. Only thing is that error reporting is switched off, but you cannot proceed past the first screen where you have to enter address-details.

Last edit: 13 years 7 months ago by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile").

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13 years 7 months ago [\#95480](#95480) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95480 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Here you are..

From frontpage I made the same as you
Here is the way round
[ ![forside.jpg](/forum/attachment/9257) ](/forum/attachment/9257 "forside.jpg")

Then i check the terms and the bank, after that I go to the checkout (5)
[ ![before.jpg](/forum/attachment/9258) ](/forum/attachment/9258 "before.jpg")

But when i click here nothing happens.. the fails come ( The image is pressed, thats not the screen)
[ ![after.jpg](/forum/attachment/9259) ](/forum/attachment/9259 "after.jpg")

I have tried to unpublish my extra fields, empty the cache both in browser and in backend.
I use J2.5.9 and business 2.1.1

this happend after the upgrade.

My checkout in backend
[ ![backend&#95;2013-03-20.JPG](/forum/attachment/9260) ](/forum/attachment/9260 "...2013-03-20.JPG")

I got the fail on 2 sites, the one is just a testingsite..

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- [ ![before.jpg](/forum/attachment/9258) ](/forum/attachment/9258 "before.jpg") [ ](/forum/attachment/9258?download=1 "before.jpg")
- [ ![after.jpg](/forum/attachment/9259) ](/forum/attachment/9259 "after.jpg") [ ](/forum/attachment/9259?download=1 "after.jpg")
- [ ![backend&#95;2013-03-20.JPG](/forum/attachment/9260) ](/forum/attachment/9260 "...2013-03-20.JPG") [ ](/forum/attachment/9260?download=1 "...2013-03-20.JPG")

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13 years 7 months ago [\#95622](#95622) by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")  Replied by *[simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95622 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Are you still working on this issue? As I said in my previous post, the situation in which this occurrs seems clear (no registration with repeating orders for same email-address)

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13 years 7 months ago [\#95624](#95624) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95624 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

> simonkloostra wrote: Are you still working on this issue? As I said in my previous post, the situation in which this occurrs seems clear (no registration with repeating orders for same email-address)

Yes I'm still hoping for a solution on it..
I can see in the debug console, that the user is giving the ID 0, but don't think that s the problem.

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13 years 7 months ago [\#95647](#95647) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95647 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Thank you for the detailed information on the problem.
I was able to reproduce and fix the problem on our end.

Please download again the latest version on our website and install it again on yours and it will fix the issue.

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13 years 7 months ago [\#95679](#95679) by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")  Replied by *[simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95679 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Perfect, it works again, thanks for fixing this.

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- **[Shinteetah](/forum/user/9188-shinteetah "View Shinteetah's Profile")**
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13 years 7 months ago [\#95684](#95684) by [Shinteetah](/forum/user/9188-shinteetah "View Shinteetah's Profile")  Replied by *[Shinteetah](/forum/user/9188-shinteetah "View Shinteetah's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95684 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

I am seeing a similar issue -- no "next" option on page to enter shipping and payment info -- and the reinstall did not change anything. Other suggestions?

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13 years 7 months ago [\#95740](#95740) by [holm76](/forum/user/9743-holm76 "View holm76's Profile")  Replied by *[holm76](/forum/user/9743-holm76 "View holm76's Profile")* on topic *[Upgrade failed](/forum/3-bug-report/79448-upgrade-failed#95740 "After upgrading today, i have a problem in the checkout  I can't go to further from the site where to insert address..  This is the fails  Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 544 Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com&#95;hikashop/classes/user.php on line 548")*

Here it looks like it working again, on my testsites.. Looking forward to update my site now ![:)](/media/kunena/emoticons/3.png ":)")

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I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ![;)](/media/kunena/emoticons/24.png ";)")

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