[Skip to main content](#vessel-content) # Cart is empty in three seconds ## - **[Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile")** - [![Emstoys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3620-emstoys "View Emstoys's Profile") Topic Author - [ Offline](/forum/user/3620-emstoys) Less More - Posts: 2 - Thank you received: 0 - - 13 years 7 months ago [\#95995](#95995) by [Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile") *[Cart is empty in three seconds](/forum/3-bug-report/79628-cart-is-empty-in-three-seconds#95995 "When a customer puts a product in cart and wants to go to checkout, the cart is empty again. I am using Hika Shop essentials, but could not update. Therefor I switched to Hika Shop starter, hoping the problem would be solved. Now I have two problems: 1) Customers van't buy products, while it leaves the cart . 2) I want tot use essentilas, but can't find tu update . www.emstoys.com")* was created by *[Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile")* When a customer puts a product in cart and wants to go to checkout, the cart is empty again. I am using Hika Shop essentials, but could not update. Therefor I switched to Hika Shop starter, hoping the problem would be solved. Now I have two problems: 1) Customers van't buy products, while it leaves the cart . 2) I want tot use essentilas, but can't find tu update . [ www.emstoys.com](http://www.emstoys.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTYyOC1jYXJ0LWlzLWVtcHR5LWluLXRocmVlLXNlY29uZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago [\#96080](#96080) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Cart is empty in three seconds](/forum/3-bug-report/79628-cart-is-empty-in-three-seconds#96080 "When a customer puts a product in cart and wants to go to checkout, the cart is empty again. I am using Hika Shop essentials, but could not update. Therefor I switched to Hika Shop starter, hoping the problem would be solved. Now I have two problems: 1) Customers van't buy products, while it leaves the cart . 2) I want tot use essentilas, but can't find tu update . www.emstoys.com")* Hi, I didn't really understood your problem so can you explain it again with some screenshots ? it will help me to understand what your problem is. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTYyOC1jYXJ0LWlzLWVtcHR5LWluLXRocmVlLXNlY29uZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile")** - [![Emstoys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3620-emstoys "View Emstoys's Profile") Topic Author - [ Offline](/forum/user/3620-emstoys) Less More - Posts: 2 - Thank you received: 0 - - 13 years 7 months ago [\#96238](#96238) by [Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile") Replied by *[Emstoys](/forum/user/3620-emstoys "View Emstoys's Profile")* on topic *[Cart is empty in three seconds](/forum/3-bug-report/79628-cart-is-empty-in-three-seconds#96238 "When a customer puts a product in cart and wants to go to checkout, the cart is empty again. I am using Hika Shop essentials, but could not update. Therefor I switched to Hika Shop starter, hoping the problem would be solved. Now I have two problems: 1) Customers van't buy products, while it leaves the cart . 2) I want tot use essentilas, but can't find tu update . www.emstoys.com")* The empty cart is solved. The Cookie-programm was the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83OTYyOC1jYXJ0LWlzLWVtcHR5LWluLXRocmVlLXNlY29uZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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