[Skip to main content](#vessel-content) # Starter Pack Not Uploading ## - **[cyikky](/forum/user/16187-cyikky "View cyikky's Profile")** - [![cyikky's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/16187-cyikky "View cyikky's Profile") Topic Author - [ Offline](/forum/user/16187-cyikky) Less More - Posts: 2 - Thank you received: 0 - - 13 years 6 months ago [\#98008](#98008) by [cyikky](/forum/user/16187-cyikky "View cyikky's Profile") *[Starter Pack Not Uploading](/forum/3-bug-report/80095-starter-pack-not-uploading#98008 "Trying to upload Starter Pack in zip file to Joomla 2.5.9 like any other plugins. Error message keeps popping up. Anyone with same issues? Thx.")* was created by *[cyikky](/forum/user/16187-cyikky "View cyikky's Profile")* Trying to upload Starter Pack in zip file to Joomla 2.5.9 like any other plugins. Error message keeps popping up. Anyone with same issues? Thx. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDA5NS1zdGFydGVyLXBhY2stbm90LXVwbG9hZGluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 6 months ago [\#98024](#98024) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Starter Pack Not Uploading](/forum/3-bug-report/80095-starter-pack-not-uploading#98024 "Trying to upload Starter Pack in zip file to Joomla 2.5.9 like any other plugins. Error message keeps popping up. Anyone with same issues? Thx.")* Hi, Which error message do you have ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDA5NS1zdGFydGVyLXBhY2stbm90LXVwbG9hZGluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[cyikky](/forum/user/16187-cyikky "View cyikky's Profile")** - [![cyikky's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/16187-cyikky "View cyikky's Profile") Topic Author - [ Offline](/forum/user/16187-cyikky) Less More - Posts: 2 - Thank you received: 0 - - 13 years 6 months ago [\#98035](#98035) by [cyikky](/forum/user/16187-cyikky "View cyikky's Profile") Replied by *[cyikky](/forum/user/16187-cyikky "View cyikky's Profile")* on topic *[Starter Pack Not Uploading](/forum/3-bug-report/80095-starter-pack-not-uploading#98035 "Trying to upload Starter Pack in zip file to Joomla 2.5.9 like any other plugins. Error message keeps popping up. Anyone with same issues? Thx.")* At the bar where it usually says "Installation Successful," it says in red letters "There was an error uploading this file to the server." Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDA5NS1zdGFydGVyLXBhY2stbm90LXVwbG9hZGluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 13 years 6 months ago [\#98059](#98059) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Starter Pack Not Uploading](/forum/3-bug-report/80095-starter-pack-not-uploading#98059 "Trying to upload Starter Pack in zip file to Joomla 2.5.9 like any other plugins. Error message keeps popping up. Anyone with same issues? Thx.")* It's probably because the package is too big. Try the FTP install as explained here: [ www.hikashop.com/en/support/documentatio...-to-install.html#ftp](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#ftp) That should circumvent the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDA5NS1zdGFydGVyLXBhY2stbm90LXVwbG9hZGluZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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