[Skip to main content](#vessel-content) # Internet Explorer issue with product images ## - **[jross](/forum/user/12187-jross "View jross's Profile")** - [![jross's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12187-jross "View jross's Profile") Topic Author - [ Offline](/forum/user/12187-jross) Less More - Posts: 26 - Thank you received: 0 - - 13 years 6 months ago [\#98637](#98637) by [jross](/forum/user/12187-jross "View jross's Profile") *[Internet Explorer issue with product images](/forum/3-bug-report/80277-internet-explorer-issue-with-product-images#98637 "Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any...")* was created by *[jross](/forum/user/12187-jross "View jross's Profile")* Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any time I click on a product option, the product image just disappears! This is exactly the same result on both sites. I've tried looking through the forum for other posts on this problem but could not find anything. The sites can be found at [ dubai.directrouter.com/~sbkktaem/women-s-knitwear](http://dubai.directrouter.com/~sbkktaem/women-s-knitwear) [ clubglove.com.au/online-shop/product/2-the-last-bag-xl](http://clubglove.com.au/online-shop/product/2-the-last-bag-xl) Just try and select an option on either product page and watch the product image vanish. Can anybody shed any light on this? Thanks in anticipation - JR Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDI3Ny1pbnRlcm5ldC1leHBsb3Jlci1pc3N1ZS13aXRoLXByb2R1Y3QtaW1hZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 13 years 6 months ago [\#98824](#98824) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Internet Explorer issue with product images](/forum/3-bug-report/80277-internet-explorer-issue-with-product-images#98824 "Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any...")* Hi, It sounds like a javascript issue caused by the modifications you made on the product page. The simplest is to just remove the code: $this->setLayout('show_block_img'); echo $this->loadTemplate(); in the "show" file of the "product" view via the menu Display->Views. that should normally fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDI3Ny1pbnRlcm5ldC1leHBsb3Jlci1pc3N1ZS13aXRoLXByb2R1Y3QtaW1hZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[jross](/forum/user/12187-jross "View jross's Profile")** - [![jross's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12187-jross "View jross's Profile") Topic Author - [ Offline](/forum/user/12187-jross) Less More - Posts: 26 - Thank you received: 0 - - 13 years 6 months ago [\#98855](#98855) by [jross](/forum/user/12187-jross "View jross's Profile") Replied by *[jross](/forum/user/12187-jross "View jross's Profile")* on topic *[Internet Explorer issue with product images](/forum/3-bug-report/80277-internet-explorer-issue-with-product-images#98855 "Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any...")* Thanks Nicolas, I'll give that a try. It is true the the product page has been altered on the MS site but on this site, clubglove.com.au/online-shop/product/2-the-last-bag-xl, nothing has been altered and yet we still have the same problem? JR Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDI3Ny1pbnRlcm5ldC1leHBsb3Jlci1pc3N1ZS13aXRoLXByb2R1Y3QtaW1hZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 13 years 6 months ago [\#98865](#98865) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Internet Explorer issue with product images](/forum/3-bug-report/80277-internet-explorer-issue-with-product-images#98865 "Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any...")* Yes. I don't know. However, that modification will fix the problem there too. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MDI3Ny1pbnRlcm5ldC1leHBsb3Jlci1pc3N1ZS13aXRoLXByb2R1Y3QtaW1hZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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