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#   Fatal error:

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15 years 8 months ago [\#8209](#8209) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Fatal error:](/forum/3-bug-report/8124-fatal-error?start=20#8209 "Hello,  i uploaded a file of 80 MB to a Directory outside htdocs. When User try to download it from Hikashop-link, he gets a allowed memory size error:  &quot;Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 80310247 bytes) in /home/vhosts/5000157844/world-of-cinema.net/htdocs/libraries/joomla/filesystem/file.php on line 250&quot;  My memory&#95;limit = 64MB, isn't that enough to download a 80MB File?? I tried other shop-system and download-module and i can download files about 2GB without any problems. What hikashop is doing, is it first try to load file into memory?  Kind regards and thank you for help... Jo")*

We couldn't find a problem with the example your provided. I downloaded the file of the order "woc-light.exe" with hikashop. Then, I went to your FTP and downloaded the same file. I then used winmerge (a file comparison software) to compare both and they were 100% identical. I then went on to run the one I downloaded from HikaShop and I was able to install it without any error.
Could you double check the problem ? Which browser do you use ? We tried with Chrome.

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- **[Seitz](/forum/user/322-seitz "View Seitz's Profile")**
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15 years 8 months ago [\#8215](#8215) by [Seitz](/forum/user/322-seitz "View Seitz's Profile")  Replied by *[Seitz](/forum/user/322-seitz "View Seitz's Profile")* on topic *[Re: Fatal error:](/forum/3-bug-report/8124-fatal-error?start=20#8215 "Hello,  i uploaded a file of 80 MB to a Directory outside htdocs. When User try to download it from Hikashop-link, he gets a allowed memory size error:  &quot;Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 80310247 bytes) in /home/vhosts/5000157844/world-of-cinema.net/htdocs/libraries/joomla/filesystem/file.php on line 250&quot;  My memory&#95;limit = 64MB, isn't that enough to download a 80MB File?? I tried other shop-system and download-module and i can download files about 2GB without any problems. What hikashop is doing, is it first try to load file into memory?  Kind regards and thank you for help... Jo")*

I use Firefox. Now i tried the Download again and this time the file was completed and works well! ![:)](/media/kunena/emoticons/3.png ":)") Maybe there where a problem before because i switched the file.php and did'nt restart the system!?
Anywhere, you make me very happy, and i hope it will work now also when user download 2GB files, or do you think that can be a problem? Later i'm sure I will buy hikashop business.

Thank you so much Nicolas!!

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15 years 8 months ago [\#8219](#8219) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Fatal error:](/forum/3-bug-report/8124-fatal-error?start=20#8219 "Hello,  i uploaded a file of 80 MB to a Directory outside htdocs. When User try to download it from Hikashop-link, he gets a allowed memory size error:  &quot;Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 80310247 bytes) in /home/vhosts/5000157844/world-of-cinema.net/htdocs/libraries/joomla/filesystem/file.php on line 250&quot;  My memory&#95;limit = 64MB, isn't that enough to download a 80MB File?? I tried other shop-system and download-module and i can download files about 2GB without any problems. What hikashop is doing, is it first try to load file into memory?  Kind regards and thank you for help... Jo")*

For 2GB files, the problem will be the max execution timeout of PHP. Your PHP might timeout during the download if it takes too much time.
It might also work because we try to deactivate it before the transfer but sometimes, the hosting company block that as well.
Again, that's an option which can be changed in your php.ini

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