[Skip to main content](#vessel-content) # "State" field dropdown not showing up. ## - **[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")** - [![jbozaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7984-jbozaan "View jbozaan's Profile") Topic Author - [ Offline](/forum/user/7984-jbozaan) Less More - Posts: 12 - Thank you received: 0 - - 13 years 5 months ago [\#102529](#102529) by [jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile") *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102529 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* was created by *[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")* Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is [ here](http://www.shopjami.com), if you want to look. Thanks! -John Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#102541](#102541) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102541 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* Hi, There are already several topics which talk about it. [ www.hikashop.com/en/forum/4-how-to/18515...-shown.html?start=40](http://www.hikashop.com/en/forum/4-how-to/18515-states-dropdown-box-are-not-shown.html?start=40) [ www.hikashop.com/en/forum/4-how-to/80444...k-for-us-states.html](http://www.hikashop.com/en/forum/4-how-to/80444-state-dropdown-does-not-work-for-us-states.html) [ www.hikashop.com/en/forum/2-general-talk...-not-displaying.html](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/79755-state-dropdown-not-displaying.html) In your case, you will see that in the checkout page you have some javascript errors. The javascript error have the result to stop javascript execution so, the javascript which update the dropdown is not executed. I highly recommend you to update HikaShop with a newer version. We improved the way that states dropdowns are display in the checkout (so javascript error will have quite less impact). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")** - [![jbozaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7984-jbozaan "View jbozaan's Profile") Topic Author - [ Offline](/forum/user/7984-jbozaan) Less More - Posts: 12 - Thank you received: 0 - - 13 years 5 months ago [\#102575](#102575) by [jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile") Replied by *[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102575 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* Thanks for the response and info, Jerome. I'm usually better about searching the forum, forgot to this time. I appreciate your patience. John Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#102577](#102577) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102577 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* Hi, No problem ![:)](/media/kunena/emoticons/8.png ":)") I try to "centralized" the different answer for this question so if other people search for it, they will found good "cross references". But for you, I think that updating HikaShop with a recent versino will fix this problem. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")** - [![jbozaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7984-jbozaan "View jbozaan's Profile") Topic Author - [ Offline](/forum/user/7984-jbozaan) Less More - Posts: 12 - Thank you received: 0 - - 13 years 5 months ago [\#102580](#102580) by [jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile") Replied by *[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102580 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* Hi Jerome, I upgraded and that did fix the issue, but now our add-to-cart button and quantity fields are missing. Do I need to change some settings? thanks, John Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")** - [![jbozaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7984-jbozaan "View jbozaan's Profile") Topic Author - [ Offline](/forum/user/7984-jbozaan) Less More - Posts: 12 - Thank you received: 0 - - 13 years 5 months ago [\#102584](#102584) by [jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile") Replied by *[jbozaan](/forum/user/7984-jbozaan "View jbozaan's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#102584 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* I got it. For some reason the update switched the "display add-to-cart" to no instead of yes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[corpcv](/forum/user/27520-corpcv "View corpcv's Profile")** - [![corpcv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27520-corpcv "View corpcv's Profile") - [ Offline](/forum/user/27520-corpcv) Less More - Posts: 1 - Thank you received: 0 - - 13 years 1 month ago [\#121521](#121521) by [corpcv](/forum/user/27520-corpcv "View corpcv's Profile") Replied by *[corpcv](/forum/user/27520-corpcv "View corpcv's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#121521 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* I am having the same trouble with the state field not showing up. I have gone through all the threads of discussion mentioned and tried each of the suggestions. I can only get the State field back when the default country under the Custom Field address_country is France. After I go and try to change back to the United States and click Save, it still shows up as France. I am also not using HTTPS. I have also tried to use the Inspector and Debugger but this is still new to me so nothing jumped out to me as wrong. My site is newsite.rpcvcolorado.org. Any help would be appreciated. V Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 month ago - 13 years 1 month ago [\#121546](#121546) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *["State" field dropdown not showing up.](/forum/3-bug-report/81432-state-field-dropdown-not-showing-up#121546 "Hi, We are experiencing a couple new quirks with HS. The first is that when you get to the checkout and get the registration form, the "state" drop-down selection list is not showing up. When you look at it with the inspector it has no options. Any idea why this would be happening. The next is that customers used to be able to use the "guest" checkout option for Paypal, that is now missing when you go to Paypal. It's a business account and the option to use that feature is turned on in our Paypal account. I've been looking around for a while to see if I can find anything out of order, I've found nothing. Any idea what could be the issue with either or both of these? The site is , if you want to look. Thanks! -John")* Hi, Can you show me some screenshots of how did you configured your state custom field, and give us a valid link to you website for testing purpose ? then I'll be able to test if your problem is coming from a JS error or something else. Thanks. Last edit: 13 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTQzMi1zdGF0ZS1maWVsZC1kcm9wZG93bi1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.336 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)