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#   Custom user fields don't save

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- **[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")**
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13 years 5 months ago [\#102980](#102980) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#102980 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")* was created by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")*

Hi,

I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all

The respective column in the DB table is created correctly but no value is stored there.

I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen

What am I doing wrong?

Thanks for your help

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13 years 5 months ago [\#103037](#103037) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103037 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Hi,

We'll need more information.

Can you make sure that the user synchronization plugin of HikaShop is published ?
Could you please turn on the debug mode of the joomla configuration and try again ? Do you get an error message at that point when you save the data ?
If not, could you provide all the queries which are displayed at the bottom of the page after the save ?

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- **[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")**
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13 years 5 months ago -  13 years 5 months ago [\#103141](#103141) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103141 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

User synchronization plugin is on

I also have Community BUilder installed but I am not using it. However, I will

I turned debuggin on and got this when edit profile page (index.php?option=com_users&view=profile&layout=edit) loads: Code:

Notice: Undefined property: stdClass::$customtext_128_17_09_22 in /home/content/78/9160378/html/_sites/bmi/plugins/system/hikashopuser/hikashopuser.php on line 216 (I created a custom text field without naming it)

These are the queries after saving: Code:

82 Queries Logged SELECT `data` FROM `ti5v2_session` WHERE `session_id` = 'hlb60obbidflmua9t7jf1hpcs7' DELETE FROM `ti5v2_session` WHERE `time` < '1368143851' SELECT folder AS type, element AS name, params FROM ti5v2_extensions WHERE enabled >= 1 AND type ='plugin' AND state >= 0 AND access IN (1,1,2,3,6,7,8,9,10) ORDER BY ordering SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_languages' SELECT m.id, m.menutype, m.title, m.alias, m.note, m.path AS route, m.link, m.type, m.level, m.language,`m`.`browserNav`, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component FROM ti5v2_menu AS m LEFT JOIN ti5v2_extensions AS e ON m.component_id = e.extension_id WHERE m.published = 1 AND m.parent_id > 0 AND m.client_id = 0 ORDER BY m.lft SELECT id, home, template, s.params FROM ti5v2_template_styles as s LEFT JOIN ti5v2_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id WHERE s.client_id = 0 AND e.enabled = 1 SELECT * FROM ti5v2_hikashop_config SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_k2' SELECT * FROM ti5v2_languages WHERE published=1 ORDER BY ordering ASC SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_menus' SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_rereplacer' SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_users' SHOW FULL COLUMNS FROM `ti5v2_users` SELECT * FROM `ti5v2_users` WHERE `id` = 717 SELECT `g`.`id`,`g`.`title` FROM `ti5v2_usergroups` AS g INNER JOIN `ti5v2_user_usergroup_map` AS m ON m.group_id = g.id WHERE `m`.`user_id` = 717 SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions WHERE `type` = 'component' AND `element` = 'com_tags' SELECT `m`.`tag_id`,`t`.* FROM `ti5v2_contentitem_tag_map` AS m INNER JOIN `ti5v2_tags` AS t ON `m`.`tag_id` = `t`.`id` WHERE `m`.`type_alias` = 'com_users.user.' AND `m`.`content_item_id` = 717 AND `t`.`published` = 1 AND t.access IN (1,1,2,3,6,7,8,9,10) SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM ti5v2_modules AS m LEFT JOIN ti5v2_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN ti5v2_extensions AS e ON e.element = m.module AND e.client_id = m.client_id WHERE m.published = 1 AND e.enabled = 1 AND (m.publish_up = '0000-00-00 00:00:00' OR m.publish_up <= '2013-05-10 00:12:31') AND (m.publish_down = '0000-00-00 00:00:00' OR m.publish_down >= '2013-05-10 00:12:31') AND m.access IN (1,1,2,3,6,7,8,9,10) AND m.client_id = 0 AND (mm.menuid = 0 OR mm.menuid <= 0) ORDER BY m.position, m.ordering SELECT * FROM ti5v2_hikashop_address WHERE address_id = '765' LIMIT 1 SELECT * FROM ti5v2_hikashop_zone WHERE zone_namekey = 'tax_OutsideNewYork_391917487' LIMIT 1 SELECT currency_id FROM ti5v2_hikashop_currency WHERE currency_published=1 OR currency_id = 2 SELECT * FROM ti5v2_hikashop_address WHERE address_id = '765' LIMIT 1 SELECT * FROM ti5v2_hikashop_address WHERE address_id = '765' LIMIT 1 SELECT a.* FROM ti5v2_hikashop_cart AS a WHERE (a.user_id = 717 OR a.session_id = 'hlb60obbidflmua9t7jf1hpcs7') AND a.cart_type = 'cart' ORDER BY a.cart_modified DESC LIMIT 1 SELECT a.id FROM ti5v2_user_usergroup_map AS map LEFT JOIN ti5v2_usergroups AS a ON a.id = map.group_id WHERE map.user_id = 717 SELECT b.*,c.* FROM ti5v2_hikashop_cart_product AS b LEFT JOIN ti5v2_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 715 AND b.product_id > 0 AND (c.product_access = 'all' OR c.product_access LIKE '%,8,%') ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT * FROM ti5v2_hikashop_file WHERE file_ref_id IN (2,14,4) AND file_type IN( 'product','file') ORDER BY file_ref_id ASC, file_ordering ASC SELECT a.*,b.* FROM ti5v2_hikashop_variant AS a LEFT JOIN ti5v2_hikashop_characteristic AS b ON a.variant_characteristic_id=b.characteristic_id WHERE a.variant_product_id IN (2,14,4) ORDER BY a.ordering,b.characteristic_value SELECT * FROM ti5v2_hikashop_price WHERE price_currency_id IN (2) AND price_product_id IN (2,14,4) AND (price_access = 'all' OR price_access LIKE '%,8,%') ORDER BY price_value DESC SELECT * FROM ti5v2_hikashop_currency WHERE currency_id IN (2) SELECT * FROM ti5v2_hikashop_discount WHERE discount_type='discount' AND discount_published=1 AND ( discount_quota>discount_used_times OR discount_quota=0 ) AND discount_start < 1368144751 AND ( discount_end > 1368144751 OR discount_end = 0 ) AND ( discount_product_id IN (2,14,4) OR discount_product_id=0 ) AND ( discount_flat_amount!=0 OR discount_percent_amount!=0 ) AND (discount_access = 'all' OR discount_access LIKE '%,8,%') SELECT * FROM ti5v2_hikashop_file WHERE file_ref_id IN (2,14,4) AND file_type='product' ORDER BY file_ref_id ASC, file_ordering ASC, file_id ASC SELECT category_id FROM ti5v2_hikashop_product_category WHERE product_id=2 ORDER BY ordering ASC SELECT b.* FROM ti5v2_hikashop_category AS a LEFT JOIN ti5v2_hikashop_category AS b ON a.category_left >= b.category_left WHERE b.category_right >= a.category_right AND a.category_id IN (15) GROUP BY b.category_id ORDER BY b.category_left SELECT * FROM ti5v2_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND a.field_table='product' AND (a.field_access = 'all' OR a.field_access LIKE '%,8,%') AND ((field_with_sub_categories=0 AND (field_categories="all" OR field_categories LIKE '%,15,%'))OR (field_with_sub_categories=1 AND (field_categories="all" OR field_categories LIKE '%,1,%' OR field_categories LIKE '%,2,%' OR field_categories LIKE '%,15,%'))) ORDER BY a.`field_ordering` ASC SELECT a.* FROM ti5v2_hikashop_cart AS a WHERE (a.cart_id = 715) AND a.cart_type = 'cart' ORDER BY a.cart_modified DESC LIMIT 1 SELECT category_id, product_id FROM ti5v2_hikashop_product_category WHERE product_id IN (14,2,4); SELECT count(*) FROM ti5v2_hikashop_limit AS a WHERE (a.limit_published = 1 AND (limit_start = 0 OR limit_start >= 1368144751) AND (limit_end = 0 OR limit_end <= 1368144751) AND (a.limit_product_id IN (14) OR limit_category_id IN (14,15,15)) AND (a.limit_access = 'all' OR a.limit_access LIKE '%,8,%')); SELECT category_id, product_id FROM ti5v2_hikashop_product_category WHERE product_id IN (4,2,14); SELECT count(*) FROM ti5v2_hikashop_limit AS a WHERE (a.limit_published = 1 AND (limit_start = 0 OR limit_start >= 1368144751) AND (limit_end = 0 OR limit_end <= 1368144751) AND (a.limit_product_id IN (4,2) OR limit_category_id IN (15,15)) AND (a.limit_access = 'all' OR a.limit_access LIKE '%,8,%')); SELECT * FROM ti5v2_hikashop_product WHERE product_id = '2' LIMIT 1 SELECT * FROM ti5v2_hikashop_discount WHERE discount_type='coupon' AND discount_published=1 AND discount_auto_load=1 AND (discount_access = 'all' OR discount_access LIKE '%,8,%') ORDER BY discount_minimum_order DESC, discount_minimum_products DESC SELECT * FROM ti5v2_hikashop_address WHERE address_id = '765' LIMIT 1 SELECT * FROM ti5v2_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND a.field_table='address' AND (a.field_access = 'all' OR a.field_access LIKE '%,8,%') ORDER BY a.`field_ordering` ASC SELECT a.* FROM ti5v2_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('tax_OutsideNewYork_391917487','country_United_States_of_America_223'); SELECT a.* FROM ti5v2_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('state_Florida_4270'); SELECT a.* FROM ti5v2_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('country_United_States_of_America_223'); SELECT a.*,b.* FROM ti5v2_hikashop_variant AS a LEFT JOIN ti5v2_hikashop_characteristic AS b ON a.variant_characteristic_id=b.characteristic_id WHERE a.variant_product_id IN (2,14,4) ORDER BY a.ordering ASC,b.characteristic_value ASC SELECT * FROM ti5v2_hikashop_price WHERE price_currency_id IN (2) AND price_product_id IN (2,14,4) AND (price_access = 'all' OR price_access LIKE '%,8,%') ORDER BY price_value DESC SELECT * FROM ti5v2_hikashop_discount WHERE discount_type='discount' AND discount_published=1 AND ( discount_quota>discount_used_times OR discount_quota=0 ) AND discount_start < 1368144751 AND ( discount_end > 1368144751 OR discount_end = 0 ) AND ( discount_product_id IN (2,14,4) OR discount_product_id=0 ) AND ( discount_flat_amount!=0 OR discount_percent_amount!=0 ) AND (discount_access = 'all' OR discount_access LIKE '%,8,%') SELECT * FROM ti5v2_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND a.field_table='item' AND (a.field_access = 'all' OR a.field_access LIKE '%,8,%') ORDER BY a.`field_ordering` ASC SELECT c.*, u.* FROM ti5v2_users AS u LEFT JOIN ti5v2_comprofiler AS c ON c.id = u.id WHERE u.id = 717 SELECT id FROM ti5v2_menu WHERE link LIKE 'index.php?option=com_comprofiler&task=registers%' AND published = 1 AND access IN (1,2,3,6,7,8,9,10) AND `language` IN ( 'en-GB', '*', '' ) SELECT i.*, CASE WHEN i.modified = 0 THEN i.created ELSE i.modified END as lastChanged, c.name AS categoryname,c.id AS categoryid, c.alias AS categoryalias, c.params AS categoryparams FROM ti5v2_k2_items as i RIGHT JOIN ti5v2_k2_categories c ON c.id = i.catid WHERE i.published = 1 AND i.access IN(1,1,2,3,6,7,8,9,10) AND i.trash = 0 AND c.published = 1 AND c.access IN(1,1,2,3,6,7,8,9,10) AND c.trash = 0 AND ( i.publish_up = '0000-00-00 00:00:00' OR i.publish_up <= '2013-05-10 00:12:31' ) AND ( i.publish_down = '0000-00-00 00:00:00' OR i.publish_down >= '2013-05-10 00:12:31' ) AND i.catid IN(2) ORDER BY i.id DESC LIMIT 0, 5 SELECT extraFieldsGroup FROM ti5v2_k2_categories WHERE id=2 SELECT * FROM ti5v2_k2_extra_fields WHERE ` group` = 1 AND published=1 AND (id IN (1,3,4) OR `type` = 'header') ORDER BY ordering ASC SELECT r.* FROM ti5v2_rereplacer AS r WHERE r.published = 1 AND (r.area = 'articles') ORDER BY r.ordering, r.id SELECT extraFieldsGroup FROM ti5v2_k2_categories WHERE id=2 SELECT * FROM ti5v2_k2_extra_fields WHERE ` group` = 1 AND published=1 AND (id IN (1,3,4) OR `type` = 'header') ORDER BY ordering ASC SELECT extraFieldsGroup FROM ti5v2_k2_categories WHERE id=2 SELECT * FROM ti5v2_k2_extra_fields WHERE ` group` = 1 AND published=1 AND (id IN (1,3,4) OR `type` = 'header') ORDER BY ordering ASC SELECT extraFieldsGroup FROM ti5v2_k2_categories WHERE id=2 SELECT * FROM ti5v2_k2_extra_fields WHERE ` group` = 1 AND published=1 AND (id IN (1,3,4) OR `type` = 'header') ORDER BY ordering ASC SELECT extraFieldsGroup FROM ti5v2_k2_categories WHERE id=2 SELECT * FROM ti5v2_k2_extra_fields WHERE ` group` = 1 AND published=1 AND (id IN (1,3,4) OR `type` = 'header') ORDER BY ordering ASC SELECT DISTINCT MONTH(created) as m, YEAR(created) as y FROM ti5v2_k2_items WHERE published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) ORDER BY created DESC LIMIT 0, 12 SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=4 AND YEAR(created)=2013 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=3 AND YEAR(created)=2013 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=2 AND YEAR(created)=2013 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=1 AND YEAR(created)=2013 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=12 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=11 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=10 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=9 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=8 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=7 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=6 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT COUNT(*) FROM ti5v2_k2_items WHERE MONTH(created)=5 AND YEAR(created)=2012 AND published=1 AND ( publish_up = '0000-00-00 00:00:00' OR publish_up <= '2013-05-10 00:12:31' ) AND ( publish_down = '0000-00-00 00:00:00' OR publish_down >= '2013-05-10 00:12:31' ) AND trash=0 AND access IN(1,1,2,3,6,7,8,9,10) SELECT r.* FROM ti5v2_rereplacer AS r WHERE r.published = 1 AND (r.area = 'component') ORDER BY r.ordering, r.id SELECT r.* FROM ti5v2_rereplacer AS r WHERE r.published = 1 AND (r.area = 'body') ORDER BY r.ordering, r.id SELECT r.* FROM ti5v2_rereplacer AS r WHERE r.published = 1 AND (r.area = 'everywhere') ORDER BY r.ordering, r.id UPDATE `ti5v2_session` SET `data` = '__default|a:8:{s:15:\"session.counter\";i:55;s:19:\"session.timer.start\";i:1368087820;s:18:\"session.timer.last\";i:1368144750;s:17:\"session.timer.now\";i:1368144751;s:22:\"session.client.browser\";s:65:\"Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0\";s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\\0\\0\\0data\";O:8:\"stdClass\":3:{s:12:\"com_hikashop\";O:8:\"stdClass\":4:{s:7:\"zone_id\";s:4:\"4506\";s:16:\"shipping_address\";s:3:\"765\";s:15:\"billing_address\";s:3:\"765\";s:12:\"ssl_redirect\";i:0;}s:5:\"users\";O:8:\"stdClass\":1:{s:5:\"login\";O:8:\"stdClass\":1:{s:4:\"form\";O:8:\"stdClass\":2:{s:6:\"return\";s:57:\"index.php?option=com_content&view=article&id=26&Itemid=66\";s:4:\"data\";a:0:{}}}}s:9:\"com_users\";O:8:\"stdClass\":1:{s:4:\"edit\";O:8:\"stdClass\":1:{s:7:\"profile\";O:8:\"stdClass\":2:{s:2:\"id\";N;s:4:\"data\";N;}}}}}s:4:\"user\";O:5:\"JUser\":24:{s:9:\"\\0\\0\\0isRoot\";b:1;s:2:\"id\";s:3:\"717\";s:4:\"name\";s:14:\"Elance Project\";s:8:\"username\";s:6:\"elance\";s:5:\"email\";s:18:\"bmiexpress@aol.com\";s:8:\"password\";s:65:\"6427f232dab82750de580f9b98129702:xdv2F6baODzUTHeXW71srw2q3rvx8SyR\";s:14:\"password_clear\";s:0:\"\";s:5:\"block\";s:1:\"0\";s:9:\"sendEmail\";s:1:\"0\";s:12:\"registerDate\";s:19:\"2013-04-05 20:52:10\";s:13:\"lastvisitDate\";s:19:\"2013-05-09 08:23:40\";s:10:\"activation\";s:0:\"\";s:6:\"params\";s:92:\"{\"admin_style\":\"\",\"admin_language\":\"\",\"language\":\"\",\"editor\":\"\",\"helpsite\":\"\",\"timezone\":\"\"}\";s:6:\"groups\";a:1:{i:8;s:1:\"8\";}s:5:\"guest\";i:0;s:13:\"lastResetTime\";s:19:\"0000-00-00 00:00:00\";s:10:\"resetCount\";s:1:\"0\";s:10:\"\\0\\0\\0_params\";O:9:\"JRegistry\":1:{s:7:\"\\0\\0\\0data\";O:8:\"stdClass\":6:{s:11:\"admin_style\";s:0:\"\";s:14:\"admin_language\";s:0:\"\";s:8:\"language\";s:0:\"\";s:6:\"editor\";s:0:\"\";s:8:\"helpsite\";s:0:\"\";s:8:\"timezone\";s:0:\"\";}}s:14:\"\\0\\0\\0_authGroups\";a:2:{i:0;i:1;i:1;i:8;}s:14:\"\\0\\0\\0_authLevels\";a:9:{i:0;i:1;i:1;i:1;i:2;i:2;i:3;i:3;i:4;i:6;i:5;i:7;i:6;i:8;i:7;i:9;i:8;i:10;}s:15:\"\\0\\0\\0_authActions\";N;s:12:\"\\0\\0\\0_errorMsg\";N;s:10:\"\\0\\0\\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:13:\"session.token\";s:32:\"3314398b406ba2f656d747019667089e\";}' , `time` = '1368144757' WHERE `session_id` = 'hlb60obbidflmua9t7jf1hpcs7' 40 Query Types Logged, Sorted by Occurrences. SELECT Tables: 12 × SELECT COUNT(*) FROM ti5v2_k2_items 6 × SELECT extension_id AS id, element AS "option", params, enabled FROM ti5v2_extensions 5 × SELECT extraFieldsGroup FROM ti5v2_k2_categories 5 × SELECT * FROM ti5v2_k2_extra_fields 4 × SELECT * FROM ti5v2_hikashop_address 4 × SELECT r.* FROM ti5v2_rereplacer AS r 3 × SELECT * FROM ti5v2_hikashop_discount 3 × SELECT * FROM ti5v2_hikashop_field as a 3 × SELECT a.* FROM ti5v2_hikashop_zone_link AS a 2 × SELECT * FROM ti5v2_hikashop_file 2 × SELECT * FROM ti5v2_hikashop_price 2 × SELECT a.* FROM ti5v2_hikashop_cart AS a 2 × SELECT count(*) FROM ti5v2_hikashop_limit AS a 2 × SELECT category_id, product_id FROM ti5v2_hikashop_product_category 2 × SELECT a.*,b.* FROM ti5v2_hikashop_variant AS a LEFT JOIN ti5v2_hikashop_characteristic AS b ON a.variant_characteristic_id=b.characteristic_id 1 × SELECT id FROM ti5v2_menu 1 × SELECT c.*, u.* FROM ti5v2_users AS u LEFT JOIN ti5v2_comprofiler AS c ON c.id = u.id 1 × SELECT * FROM ti5v2_languages 1 × SELECT * FROM ti5v2_hikashop_product 1 × SELECT i.*, CASE WHEN i.modified = 0 THEN i.created ELSE i.modified END as lastChanged, c.name AS categoryname,c.id AS categoryid, c.alias AS categoryalias, c.params AS categoryparams FROM ti5v2_k2_items as i RIGHT JOIN ti5v2_k2_categories c ON c.id = i.catid 1 × SELECT * FROM ti5v2_hikashop_confi 1 × SELECT folder AS type, element AS name, params FROM ti5v2_extensions 1 × SELECT DISTINCT MONTH(created) as m, YEAR(created) as y FROM ti5v2_k2_items 1 × SELECT m.id, m.menutype, m.title, m.alias, m.note, m.path AS route, m.link, m.type, m.level, m.language,`m`.`browserNav`, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component FROM ti5v2_menu AS m LEFT JOIN ti5v2_extensions AS e ON m.component_id = e.extension_id 1 × SELECT id, home, template, s.params FROM ti5v2_template_styles as s LEFT JOIN ti5v2_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id 1 × SELECT * FROM `ti5v2_users` 1 × SELECT `g`.`id`,`g`.`title` FROM `ti5v2_usergroups` AS g INNER JOIN `ti5v2_user_usergroup_map` AS m ON m.group_id = g.id 1 × SELECT * FROM ti5v2_hikashop_zone 1 × SELECT `data` FROM `ti5v2_session` 1 × SELECT currency_id FROM ti5v2_hikashop_currency 1 × SELECT b.*,c.* FROM ti5v2_hikashop_cart_product AS b LEFT JOIN ti5v2_hikashop_product AS c ON b.product_id=c.product_id 1 × SELECT * FROM ti5v2_hikashop_currency 1 × SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM ti5v2_modules AS m LEFT JOIN ti5v2_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN ti5v2_extensions AS e ON e.element = m.module AND e.client_id = m.client_id 1 × SELECT `m`.`tag_id`,`t`.* FROM `ti5v2_contentitem_tag_map` AS m INNER JOIN `ti5v2_tags` AS t ON `m`.`tag_id` = `t`.`id` 1 × SELECT b.* FROM ti5v2_hikashop_category AS a LEFT JOIN ti5v2_hikashop_category AS b ON a.category_left >= b.category_left 1 × SELECT category_id FROM ti5v2_hikashop_product_category 1 × SELECT a.id FROM ti5v2_user_usergroup_map AS map LEFT JOIN ti5v2_usergroups AS a ON a.id = map.group_id OTHER Tables: 1 × UPDATE `ti5v2_session` SET `data` = '__default|a:8:{s:15:\"session.counter\";i:55;s:19:\"session.timer.start\";i:1368087820;s:18:\"session.timer.last\";i:1368144750;s:17:\"session.timer.now\";i:1368144751;s:22:\"session.client.browser\";s:65:\"Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0\";s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\\0\\0\\0data\";O:8:\"stdClass\":3:{s:12:\"com_hikashop\";O:8:\"stdClass\":4:{s:7:\"zone_id\";s:4:\"4506\";s:16:\"shipping_address\";s:3:\"765\";s:15:\"billing_address\";s:3:\"765\";s:12:\"ssl_redirect\";i:0;}s:5:\"users\";O:8:\"stdClass\":1:{s:5:\"login\";O:8:\"stdClass\":1:{s:4:\"form\";O:8:\"stdClass\":2:{s:6:\"return\";s:57:\"index.php?option=com_content&view=article&id=26&Itemid=66\";s:4:\"data\";a:0:{}}}}s:9:\"com_users\";O:8:\"stdClass\":1:{s:4:\"edit\";O:8:\"stdClass\":1:{s:7:\"profile\";O:8:\"stdClass\":2:{s:2:\"id\";N;s:4:\"data\";N;}}}}}s:4:\"user\";O:5:\"JUser\":24:{s:9:\"\\0\\0\\0isRoot\";b:1;s:2:\"id\";s:3:\"717\";s:4:\"name\";s:14:\"Elance Project\";s:8:\"username\";s:6:\"elance\";s:5:\"email\";s:18:\"bmiexpress@aol.com\";s:8:\"password\";s:65:\"6427f232dab82750de580f9b98129702:xdv2F6baODzUTHeXW71srw2q3rvx8SyR\";s:14:\"password_clear\";s:0:\"\";s:5:\"block\";s:1:\"0\";s:9:\"sendEmail\";s:1:\"0\";s:12:\"registerDate\";s:19:\"2013-04-05 20:52:10\";s:13:\"lastvisitDate\";s:19:\"2013-05-09 08:23:40\";s:10:\"activation\";s:0:\"\";s:6:\"params\";s:92:\"{\"admin_style\":\"\",\"admin_language\":\"\",\"language\":\"\",\"editor\":\"\",\"helpsite\":\"\",\"timezone\":\"\"}\";s:6:\"groups\";a:1:{i:8;s:1:\"8\";}s:5:\"guest\";i:0;s:13:\"lastResetTime\";s:19:\"0000-00-00 00:00:00\";s:10:\"resetCount\";s:1:\"0\";s:10:\"\\0\\0\\0_params\";O:9:\"JRegistry\":1:{s:7:\"\\0\\0\\0data\";O:8:\"stdClass\":6:{s:11:\"admin_style\";s:0:\"\";s:14:\"admin_language\";s:0:\"\";s:8:\"language\";s:0:\"\";s:6:\"editor\";s:0:\"\";s:8:\"helpsite\";s:0:\"\";s:8:\"timezone\";s:0:\"\";}}s:14:\"\\0\\0\\0_authGroups\";a:2:{i:0;i:1;i:1;i:8;}s:14:\"\\0\\0\\0_authLevels\";a:9:{i:0;i:1;i:1;i:1;i:2;i:2;i:3;i:3;i:4;i:6;i:5;i:7;i:6;i:8;i:7;i:9;i:8;i:10;}s:15:\"\\0\\0\\0_authActions\";N;s:12:\"\\0\\0\\0_errorMsg\";N;s:10:\"\\0\\0\\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:13:\"session.token\";s:32:\"3314398b406ba2f656d747019667089e\";}' , `time` = '1368144757' 1 × SHOW FULL COLUMNS FROM `ti5v2_users 1 × DELETE FROM `ti5v2_session`

I removed the custom text field and Notice message dissapeared but saving error continues

Thank you!

Last edit: 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile").

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13 years 5 months ago [\#103159](#103159) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103159 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Hi,

Can you give a link to a profile page with a test user account with the issue so that we can see the problem please ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTU2MC1jdXN0b20tdXNlci1maWVsZHMtZG9udC1zYXZlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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13 years 5 months ago [\#103161](#103161) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103161 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Just sent the info you asked

It's a registered lvl account. Do you need higher access?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTU2MC1jdXN0b20tdXNlci1maWVsZHMtZG9udC1zYXZlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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13 years 5 months ago [\#103261](#103261) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103261 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

That's fine thanks !

Can you change the line:
$formData = JRequest::getVar('user', array(), '', 'array');

to:
$formData = JRequest::getVar('data', array(), '', 'array');

in the file plugins/system/hikashopuser/hikashopuser.php and try again ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTU2MC1jdXN0b20tdXNlci1maWVsZHMtZG9udC1zYXZlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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13 years 5 months ago -  13 years 5 months ago [\#103457](#103457) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103457 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

I'm sorry, it didn't work. I repeat messages below:

When loading edit user page:

Notice: Undefined property: stdClass::$customtext_128_17_09_22 in /home/content/78/9160378/html/_sites/bmi/plugins/system/hikashopuser/hikashopuser.php on line 216

After saving changes:

> **SQL queries removed by a moderator**
> There was no "UPDATE" on the hikashop\_table. No relevant data.

Thanks for your efforts,

Last edit: 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile").

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13 years 5 months ago [\#103461](#103461) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103461 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Hi,

I just tried to patch and the problem is fixed on my side.
Without the patch, the data was not stored. With the patch, data is stored correctly.

Please be sure that you do not have warning message like "password mismatch" during saving.
If you have a joomla message, it has to effect to do not call the triggers so HikaShop can't load and store data.

About the custom text problem, you can replace the line Code:

$data .= $fieldsClass->display($oneExtraField,$user->$fieldName,'data[user]['.$fieldName.']',false,' '.$onWhat.'="hikashopToggleFields(this.value,\''.$fieldName.'\',\'user\',0);"');

By: Code:

$data .= $fieldsClass->display($oneExtraField,@$user->$fieldName,'data[user]['.$fieldName.']',false,' '.$onWhat.'="hikashopToggleFields(this.value,\''.$fieldName.'\',\'user\',0);"');

It will remove the notice.

Please use "[ quote ]" or "[ code ]" tags for big log data, it makes the forum more readable.

Thanks !

---

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")

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13 years 5 months ago [\#103465](#103465) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103465 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Thanks, you were right, I forgot to update psswd too, but form didn't force me to do it. Is there a way to make psswd field mandatory in this form?

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13 years 5 months ago [\#103468](#103468) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103468 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Hi,

You can leave password fields empty to not update the password.
After that, it is a Joomla view, there is no more link with HikaShop than our plugin can do (add some content).

Regards,

---

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 5 months ago [\#103471](#103471) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103471 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

When I leave pssws field blank, it doesn't save the other data

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13 years 5 months ago [\#103478](#103478) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103478 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

Hi,

I tried with Joomla 2.5 and Joomla 3.0 and it works fine.
You didn't have any error message ?

Regards,

---

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")

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13 years 5 months ago [\#103622](#103622) by [zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")  Replied by *[zaratustra27](/forum/user/7005-zaratustra27 "View zaratustra27's Profile")* on topic *[Custom user fields don't save](/forum/3-bug-report/81560-custom-user-fields-dont-save#103622 "Hi,  I want to create some custom fields for users in Hikashop, the fields were created correctly but when I want to update a profile, it is saved but fields values are not stored at all  The respective column in the DB table is created correctly but no value is stored there.  I'm using HS 2.1.2 business and Joomla 3.1.1 and attach a field settings screen  What am I doing wrong?  Thanks for your help")*

You were right, everything works fine now.

Thanks a lot! 5 stars as always!

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