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#   Product page in mod\_roknavmenu not working

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13 years 5 months ago [\#103148](#103148) by [final12](/forum/user/8682-final12 "View final12's Profile")  *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103148 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")* was created by *[final12](/forum/user/8682-final12 "View final12's Profile")*

I Updated the last version and the problem is the error "product not found", my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.

I attach various image with the problem, when I save the product return 0.

Thanks
[ ![product&#95;page.jpg](/forum/attachment/10056) ](/forum/attachment/10056 "product&#95;page.jpg")

[ ![product&#95;page1.jpg](/forum/attachment/10057) ](/forum/attachment/10057 "product&#95;page1.jpg")

[ ![product&#95;page2.jpg](/forum/attachment/10058) ](/forum/attachment/10058 "product&#95;page2.jpg")

Thank for you help

- [ ![product&#95;page.jpg](/forum/attachment/10056) ](/forum/attachment/10056 "product&#95;page.jpg") [ ](/forum/attachment/10056?download=1 "product&#95;page.jpg")
- [ ![product&#95;page1.jpg](/forum/attachment/10057) ](/forum/attachment/10057 "product&#95;page1.jpg") [ ](/forum/attachment/10057?download=1 "product&#95;page1.jpg")
- [ ![product&#95;page2.jpg](/forum/attachment/10058) ](/forum/attachment/10058 "product&#95;page2.jpg") [ ](/forum/attachment/10058?download=1 "product&#95;page2.jpg")

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13 years 5 months ago [\#103150](#103150) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103150 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

Hi,

Are you using HikaShop 2.1.3 ?
[ www.hikashop.com/en/support/documentatio...ashop-changelog.html](http://www.hikashop.com/en/support/documentation/56-hikashop-changelog.html)

> We fixed the selection of the product on "product page" and "comparison page" type menu items

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [final12](/forum/user/8682-final12 "View final12's Profile")

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13 years 5 months ago [\#103153](#103153) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103153 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

In This moment I Update for 2.1.3 and I have the same problem

Thanks

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13 years 5 months ago [\#103154](#103154) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103154 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

[ ![product&#95;page3.jpg](/forum/attachment/10059) ](/forum/attachment/10059 "product&#95;page3.jpg")

- [ ![product&#95;page3.jpg](/forum/attachment/10059) ](/forum/attachment/10059 "product&#95;page3.jpg") [ ](/forum/attachment/10059?download=1 "product&#95;page3.jpg")

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13 years 5 months ago [\#103235](#103235) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103235 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

The problem continued with version 2.1.3, Can you suggest some solution, with previous versions this worked properly, now with RokNavMenu when to goes create an item "product page", this continued to returning 0 when I save, not gets the product, and the error is "product not found", all others working fine, but I need resolve quickly.

Thanks so much

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13 years 5 months ago [\#103270](#103270) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103270 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

Hi,

Is it possible to have an access to your backend ? (You can send me it by private message)
I can't reproduce your problem in my local website or in the demo website.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 5 months ago [\#103275](#103275) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103275 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

Thanks so much, I send for your private email my credentials

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13 years 5 months ago [\#103286](#103286) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product page in mod\_roknavmenu not working](/forum/3-bug-report/81619-product-page-in-mod-roknavmenu-not-working#103286 "I Updated the last version and the problem is the error &quot;product not found&quot;, my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.  I attach various image with the problem, when I save the product return 0.  Thanks  Thank for you help")*

Hi,

This is a template bug, not an HikaShop one.
The hidden input field added by HikaShop is removed by the template.
When the popup is closed, the hidden input is re-added in the page but, for the display, the hidden input is not in the page.
It think it is a cache problem (or it could be a "security" in the template which is quite to restrictive) but it does not come from HikaShop.

You can take a look at the file "component/com_hikashop/fields/selectproduct.php", it contains the HTML code added in the menu.
HikaShop add a span with the product id and an input field. This content is not displayed in your page. So the HikaShop file is not used by the template.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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