[Skip to main content](#vessel-content) # Check out Page is not working since update ## - **[Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile")** - [![Wandfluh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18807-wandfluh "View Wandfluh's Profile") Topic Author - [ Offline](/forum/user/18807-wandfluh) Less More - Posts: 2 - Thank you received: 0 - - 13 years 5 months ago [\#103692](#103692) by [Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile") *[Check out Page is not working since update](/forum/3-bug-report/81786-check-out-page-is-not-working-since-update#103692 "Hello First sorry my english, i hope you can understand me... :unsure: I made the latest update. There was also the Postfinance payment plugin. I just wanted to see how it works, it doesen't, so i inactivated it quickly. But since then the my checkout page is not working anymore. There is an http. 500 error. Can anybody help me? Regards")* was created by *[Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile")* Hello First sorry my english, i hope you can understand me... ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") I made the latest update. There was also the Postfinance payment plugin. I just wanted to see how it works, it doesen't, so i inactivated it quickly. But since then the my checkout page is not working anymore. There is an http. 500 error. Can anybody help me? Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTc4Ni1jaGVjay1vdXQtcGFnZS1pcy1ub3Qtd29ya2luZy1zaW5jZS11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103694](#103694) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Check out Page is not working since update](/forum/3-bug-report/81786-check-out-page-is-not-working-since-update#103694 "Hello First sorry my english, i hope you can understand me... :unsure: I made the latest update. There was also the Postfinance payment plugin. I just wanted to see how it works, it doesen't, so i inactivated it quickly. But since then the my checkout page is not working anymore. There is an http. 500 error. Can anybody help me? Regards")* Hi, A 500 error means that the processing of the page stops. It can come from any reason. The most probable ones are: 1. no enough memory 2. a myusql error Turn on the debug mode of the joomla configuration and try again. If you don't get a mysql error message instead, then it's probably a memory limit. In that case, check your memory limit with your hosting company and if it's below 64M, ask them to increase it. Otherwise, please provide the mysql error for further instructions. The following user(s) said Thank You: [Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTc4Ni1jaGVjay1vdXQtcGFnZS1pcy1ub3Qtd29ya2luZy1zaW5jZS11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile")** - [![Wandfluh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18807-wandfluh "View Wandfluh's Profile") Topic Author - [ Offline](/forum/user/18807-wandfluh) Less More - Posts: 2 - Thank you received: 0 - - 13 years 5 months ago [\#103695](#103695) by [Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile") Replied by *[Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile")* on topic *[Check out Page is not working since update](/forum/3-bug-report/81786-check-out-page-is-not-working-since-update#103695 "Hello First sorry my english, i hope you can understand me... :unsure: I made the latest update. There was also the Postfinance payment plugin. I just wanted to see how it works, it doesen't, so i inactivated it quickly. But since then the my checkout page is not working anymore. There is an http. 500 error. Can anybody help me? Regards")* Heeelp i don't understand nothing. Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 31 bytes) in /home/sites/lunares.ch/public_html/libraries/joomla/database/database/mysqli.php on line 498 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTc4Ni1jaGVjay1vdXQtcGFnZS1pcy1ub3Qtd29ya2luZy1zaW5jZS11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103703](#103703) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Check out Page is not working since update](/forum/3-bug-report/81786-check-out-page-is-not-working-since-update#103703 "Hello First sorry my english, i hope you can understand me... :unsure: I made the latest update. There was also the Postfinance payment plugin. I just wanted to see how it works, it doesen't, so i inactivated it quickly. But since then the my checkout page is not working anymore. There is an http. 500 error. Can anybody help me? Regards")* As you can read, this messages tell you that the memory is not enough. You will have to ask your hosting company to increase your memory limit as 24M is really low for a joomla website. The following user(s) said Thank You: [Wandfluh](/forum/user/18807-wandfluh "View Wandfluh's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MTc4Ni1jaGVjay1vdXQtcGFnZS1pcy1ub3Qtd29ya2luZy1zaW5jZS11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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