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#   Ideal errors

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- **[Cobraman](/forum/user/17172-cobraman "View Cobraman's Profile")**
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13 years 5 months ago [\#105712](#105712) by [Cobraman](/forum/user/17172-cobraman "View Cobraman's Profile")  *[Ideal errors](/forum/3-bug-report/82667-ideal-errors#105712 "These are some of the problems i encountered  the problem is loading the ideal plugin. i doens't seem to work.  Laden XML bestand mislukt /home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot; Laden XML bestand mislukt /home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot; XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot;")* was created by *[Cobraman](/forum/user/17172-cobraman "View Cobraman's Profile")*

These are some of the problems i encountered

the problem is loading the ideal plugin. i doens't seem to work.

Laden XML bestand mislukt
/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml
XML: failed to load external entity "/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml"
Laden XML bestand mislukt
/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml
XML: failed to load external entity "/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml"
XML: failed to load external entity "/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml"

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13 years 5 months ago [\#105754](#105754) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Ideal errors](/forum/3-bug-report/82667-ideal-errors#105754 "These are some of the problems i encountered  the problem is loading the ideal plugin. i doens't seem to work.  Laden XML bestand mislukt /home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot; Laden XML bestand mislukt /home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot; XML: failed to load external entity &quot;/home/vhosts/hethartendiefje.nl/httpdocs/plugins/system/dvmessages/dvmessages.xml&quot;")*

Hi,

Which version of the plugin do you have ?

The one by Chill Creations : [ www.chillcreations.com/joomla-extensions...orm-ideal-for-joomla](http://www.chillcreations.com/joomla-extensions/ccideal-platform-ideal-for-joomla)
Or by Ideal Checkout: [ www.ideal-checkout.nl/ideal-voor-joomla-en-hikashop.html](http://www.ideal-checkout.nl/ideal-voor-joomla-en-hikashop.html)

You can maybe try to use the other version than the one used.

Thanks to enable the debug mode, and set the error reporting level to "maximum" in order to see if more explanations are given. For example when this file is called.

Because we don't have developed this plugin, you can maybe try to contact the team which have developped it.

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