[Skip to main content](#vessel-content) # 404 error for popup page ## - **[impagination](/forum/user/13362-impagination "View impagination's Profile")** - [![impagination's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13362-impagination "View impagination's Profile") Topic Author - [ Offline](/forum/user/13362-impagination) Less More - Posts: 18 - Thank you received: 0 - - 13 years 4 months ago - 13 years 4 months ago [\#107698](#107698) by [impagination](/forum/user/13362-impagination "View impagination's Profile") *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#107698 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* was created by *[impagination](/forum/user/13362-impagination "View impagination's Profile")* Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts. - [ ![404.png](/forum/attachment/10464) ](/forum/attachment/10464 "404.png") [ ](/forum/attachment/10464?download=1 "404.png") Last edit: 13 years 4 months ago by [impagination](/forum/user/13362-impagination "View impagination's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#107786](#107786) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#107786 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* Hi, Can you give me a link to your website for testing purpose ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[impagination](/forum/user/13362-impagination "View impagination's Profile")** - [![impagination's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13362-impagination "View impagination's Profile") Topic Author - [ Offline](/forum/user/13362-impagination) Less More - Posts: 18 - Thank you received: 0 - - 13 years 4 months ago [\#107884](#107884) by [impagination](/forum/user/13362-impagination "View impagination's Profile") Replied by *[impagination](/forum/user/13362-impagination "View impagination's Profile")* on topic *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#107884 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* Hi, Website URL is [ www.drycleanexpress.com.au](http://www.drycleanexpress.com.au) Just a note I currently have mod_rewite turned off and have just had another 404 error so that hasn't made a difference either. It all appears quite random as some customers it seems are checking out with out problems. Thanks Jeff Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[impagination](/forum/user/13362-impagination "View impagination's Profile")** - [![impagination's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13362-impagination "View impagination's Profile") Topic Author - [ Offline](/forum/user/13362-impagination) Less More - Posts: 18 - Thank you received: 0 - - 13 years 4 months ago [\#107885](#107885) by [impagination](/forum/user/13362-impagination "View impagination's Profile") Replied by *[impagination](/forum/user/13362-impagination "View impagination's Profile")* on topic *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#107885 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* Hi, I've had to change the config to turn off the pop up as customers have been complaining "your site doesn't work". Currently it is configured to stay on page if cart is displayed. This seems to be working OK. If you need me to turn the popup back on please email me direct and I will advise when popup is enabled. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#108090](#108090) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#108090 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* Ok, The best solution will just be to send me a temporary access to your back-end through private message, then we'll be able to test it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 4 months ago [\#108258](#108258) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[404 error for popup page](/forum/3-bug-report/83340-404-error-for-popup-page#108258 "Hi, I'm getting a 404 error for the popup page when adding products to the shop. I've tried AJAX on and off but it makes no difference. The frustrating thing I tested this shop 20-30 times without this happeneing once but now since it's gone live it's happening almost all the time. I'm using standard Joomla SEF with mod_rewrite on which is pretty standard for all my sites. If I disable mod_rewite all seems to work OK. Any fix for this yet. Seems to be common bug judjuing from forum posts.")* You have the exact same problem as here: [ www.hikashop.com/en/forum/3-bug-report/8...to-cartq.html#108105](http://www.hikashop.com/en/forum/3-bug-report/83187-404-error-when-clicking-qadd-to-cartq.html#108105) I've changed the alias of your checkout menu item with the access you provided and it's working now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84MzM0MC00MDQtZXJyb3ItZm9yLXBvcHVwLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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