[Skip to main content](#vessel-content) # Error 404: when clicking on "add to cart" button ## - **[brad](/forum/user/1172-brad "View brad's Profile")** - [![brad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1172-brad "View brad's Profile") Topic Author - [ Offline](/forum/user/1172-brad) Less More - Posts: 4 - Thank you received: 0 - - 15 years 8 months ago - 15 years 8 months ago [\#8379](#8379) by [brad](/forum/user/1172-brad "View brad's Profile") *[Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#8379 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* was created by *[brad](/forum/user/1172-brad "View brad's Profile")* After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley Last edit: 15 years 8 months ago by [brad](/forum/user/1172-brad "View brad's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 8 months ago [\#8397](#8397) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#8397 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Hi, That's really strange indeed. Could you give us the URL of your website so that we can check on the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brad](/forum/user/1172-brad "View brad's Profile")** - [![brad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1172-brad "View brad's Profile") Topic Author - [ Offline](/forum/user/1172-brad) Less More - Posts: 4 - Thank you received: 0 - - 15 years 8 months ago [\#8450](#8450) by [brad](/forum/user/1172-brad "View brad's Profile") Replied by *[brad](/forum/user/1172-brad "View brad's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#8450 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Hi, Certainlly, Our test site can be found here: [ s101827957.onlinehome.us/index.php/color-power](http://s101827957.onlinehome.us/index.php/color-power) thank you for your time, brad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 8 months ago [\#8457](#8457) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#8457 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Are your SEF options properly configured in joomla ? Did you change the htaccess.txt file to .htaccess via FTP ? [ www.pathos-seo.com/joomla-seo-optimizati...-htaccess-files.html](http://www.pathos-seo.com/joomla-seo-optimization/joomla-seo-and-htaccess-files.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brad](/forum/user/1172-brad "View brad's Profile")** - [![brad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1172-brad "View brad's Profile") Topic Author - [ Offline](/forum/user/1172-brad) Less More - Posts: 4 - Thank you received: 0 - - 15 years 8 months ago [\#9295](#9295) by [brad](/forum/user/1172-brad "View brad's Profile") Replied by *[brad](/forum/user/1172-brad "View brad's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#9295 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* .htaccess has now been changed and configured, and am still getting 404 error here: [ s101827957.onlinehome.us/index.php/color-power/checkout](http://s101827957.onlinehome.us/index.php/color-power/checkout) Any additional thoughts or anything I may have missed, would be appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 8 months ago [\#9298](#9298) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#9298 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Please try to follow that tutorial to setup your SEF: [ docs.joomla.org/SEF\_URLs\_in\_Joomla!\_1.5](http://docs.joomla.org/SEF_URLs_in_Joomla!_1.5) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10163](#10163) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10163 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* I'm having the same problem. Since last time that we have done changes I have done anything at the site. Yesterday night i've uploaded products but today will testing i'm getting this error. I've changed the htaccess.txt to .htaccess but nothing. Is really weird to get this error suddenly. --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10176](#10176) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10176 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* If you have cache and SEF, sometimes, you can get strange behaviors like this popping out of the blue. Is that the case? Could you tell us th URL of the website where you have the problem so that we can have a look ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10189](#10189) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10189 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* [ www.markou-ceramics.com](http://www.markou-ceramics.com) --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10190](#10190) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10190 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Just tested again and works fine. But why has such behaviour? Would it be most of time? Or was just accidental? --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10192](#10192) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10192 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* I see that you don't have any SEF activated on your website. So the problem is definitely different from the problem brad had even though the error is the same. Next time you have it, please make a screenshot of the problem and note the URL on your web browser. That will give us more information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10194](#10194) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10194 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* when i'm activating sef, the problem becomes worst ![:(](/media/kunena/emoticons/5.png ":(") I can't even see the first page. I havent tested again since my first post. But i think i will not for the moment ![:(](/media/kunena/emoticons/5.png ":(") --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10195](#10195) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10195 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* SEF is another problem ![:)](/media/kunena/emoticons/8.png ":)") It needs to be configured properly but then, that error can come from several sources so it's hard to say more without more information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10208](#10208) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10208 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* What kind of info do you need? ![:)](/media/kunena/emoticons/8.png ":)") --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10209](#10209) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10209 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Next time you have it, please make a screenshot of the problem and note the URL on your web browser. That will give us more information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10210](#10210) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10210 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Just done it again :'( --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10215](#10215) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10215 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Can you check it please? ![:(](/media/kunena/emoticons/5.png ":(") --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10218](#10218) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10218 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* I don't have the problem on my end on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")** - [![nomadal's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1107.JPG)](/forum/user/1107-nomadal "View nomadal's Profile") - [ Offline](/forum/user/1107-nomadal) Less More - Posts: 97 - Thank you received: 1 - - - 15 years 7 months ago [\#10219](#10219) by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") Replied by *[nomadal](/forum/user/1107-nomadal "View nomadal's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10219 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* Now is ok! ![:)](/media/kunena/emoticons/8.png ":)") Looks like the entire think is unstable ![:(](/media/kunena/emoticons/5.png ":(") I have to solve the problem. Can you help me please? --- Life is nice but is with somebody else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#10221](#10221) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 404: when clicking on "add to cart" button](/forum/3-bug-report/8379-error-404-when-clicking-on-add-to-cart-button#10221 "After installing the free version of Hikashop and following the documentation, when I click on the "add to cart" button for my first product it takes me to a page that says: "404 - Component not found You may not be able to visit this page because of: 1. an out-of-date bookmark/favourite 2. a search engine that has an out-of-date listing for this site 3. a mistyped address 4. you have no access to this page 5. The requested resource was not found. 6. An error has occurred while processing your request. Please try one of the following pages: * Home Page If difficulties persist, please contact the System Administrator of this site. Component not found" with the url of ".../checkout" I've gone over the documentation and I can't see that I've done anything wrong. Am I missing a step? Any help would be much appreciated. bradley")* If you help me first ![:)](/media/kunena/emoticons/8.png ":)") Please make a screenshot of the problem and note the URL on your web browser when you have the problem. We don't have yet any information on your problem apart from the fact that it's kind of random and that it's a 404 error. We can't tell you anything with just that info. It's maybe a problem of cache. Do you have some cache activated ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzc5LWVycm9yLTQwNC13aGVuLWNsaWNraW5nLW9uLWFkZC10by1jYXJ0LWJ1dHRvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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