[Skip to main content](#vessel-content) # Hikashop has broken Responsive menu on Joomlaxtc ## - **[timlord](/forum/user/22310-timlord "View timlord's Profile")** - [![timlord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22310-timlord "View timlord's Profile") Topic Author - [ Offline](/forum/user/22310-timlord) Less More - Posts: 5 - Thank you received: 0 - - 13 years 4 months ago [\#109760](#109760) by [timlord](/forum/user/22310-timlord "View timlord's Profile") *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109760 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* was created by *[timlord](/forum/user/22310-timlord "View timlord's Profile")* Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here [ Click here](http://www.timlord.co.uk/clientfiles/tr8) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 4 months ago [\#109762](#109762) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109762 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* Hi, Please provide clear instructions in order to reproduce your problem. I do not see any specific javascript problem in your page or any "broken" element. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timlord](/forum/user/22310-timlord "View timlord's Profile")** - [![timlord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22310-timlord "View timlord's Profile") Topic Author - [ Offline](/forum/user/22310-timlord) Less More - Posts: 5 - Thank you received: 0 - - 13 years 4 months ago [\#109763](#109763) by [timlord](/forum/user/22310-timlord "View timlord's Profile") Replied by *[timlord](/forum/user/22310-timlord "View timlord's Profile")* on topic *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109763 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* Hi thanks for the swift response, It is kind of frustrating because I can't really tell what or where it is coming from other than the installation of Hikashop caused the responsive menu to stop working. I made a backup using Akeeba prior to installation and everything was working perfectly, after installation of Hikashop the menu doesn't work (resize the browser and you will see what I mean, it is the responsive aspect of the menu that gives a javascript void code). Please confirm you can see what I mean by the broken menu? Regards Tim Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 4 months ago [\#109780](#109780) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109780 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* Hi, > resize the browser and you will see what I mean That was the missing information, thanks. Now I see the problem and I know what you have to change. The problem comes from "Chosen". [ www.hikashop.com/fr/forum/4-how-to/82422...vascript.html#105114](http://www.hikashop.com/fr/forum/4-how-to/82422-quantity-drop-down-being-changed-by-javascript.html#105114) [ www.hikashop.com/en/forum/4-how-to/80182...sive-menu.html#98286](http://www.hikashop.com/en/forum/4-how-to/80182-problem--hikashop-a-rockettheme-responsive-menu.html#98286) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timlord](/forum/user/22310-timlord "View timlord's Profile")** - [![timlord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22310-timlord "View timlord's Profile") Topic Author - [ Offline](/forum/user/22310-timlord) Less More - Posts: 5 - Thank you received: 0 - - 13 years 4 months ago [\#109923](#109923) by [timlord](/forum/user/22310-timlord "View timlord's Profile") Replied by *[timlord](/forum/user/22310-timlord "View timlord's Profile")* on topic *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109923 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* Thank you for sending me those links and telling me about where to fix the problem. However, I don't see the option for Chosen in my backend configuration. I'm using Joomla 3 but it is not there!! I looked in the database for the code as per your second link but I don't see that either! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timlord](/forum/user/22310-timlord "View timlord's Profile")** - [![timlord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22310-timlord "View timlord's Profile") Topic Author - [ Offline](/forum/user/22310-timlord) Less More - Posts: 5 - Thank you received: 0 - - 13 years 4 months ago [\#109925](#109925) by [timlord](/forum/user/22310-timlord "View timlord's Profile") Replied by *[timlord](/forum/user/22310-timlord "View timlord's Profile")* on topic *[Hikashop has broken Responsive menu on Joomlaxtc](/forum/3-bug-report/83873-hikashop-has-broken-responsive-menu-on-joomlaxtc#109925 "Hi there, I am setting up a new site and everything was working fine until I installed Hikashop, now for some reason the responsive menu will not function on my Joomlaxtc Template Polaris. I've tried to narrow down where it is coming from and clearly it is a javascript problem but I can't figure out where or why. If I disable mootools then the problem goes away but I can't disable it because I need it for K2 and Unite Revolution slider and several other things on site. You can view the site here")* my bad...I see what you mean now! Me being foolish - the insert has fixed my problem, thank you so much! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84Mzg3My1oaWthc2hvcC1oYXMtYnJva2VuLXJlc3BvbnNpdmUtbWVudS1vbi1qb29tbGF4dGM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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