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#   Blank votes

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- **[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")**
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13 years 4 months ago [\#110507](#110507) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  *[Blank votes](/forum/3-bug-report/84065-blank-votes#110507 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")* was created by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")*

Hi again
I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them.
Seems to me that there is one added each day or perhaps every other day for some unknown reason.
Votes in itself works perfectly.
[ ![votes.png](/forum/attachment/10778) ](/forum/attachment/10778 "votes.png")

Looks like there been a few days since the between these new ones though.

- [ ![votes.png](/forum/attachment/10778) ](/forum/attachment/10778 "votes.png") [ ](/forum/attachment/10778?download=1 "votes.png")

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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13 years 4 months ago -  13 years 4 months ago [\#110511](#110511) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110511 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Hi,

Are you getting any error message when you try to delete them ? Can you try it with the Joomla debug mode put **ON** ?

Last edit: 13 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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13 years 4 months ago [\#110515](#110515) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110515 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Deleting when Debug is off or on doesn't matter. No error message, nothing.
Another thing, debugging is only visible in frontend, right?

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13 years 4 months ago [\#110518](#110518) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110518 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

No, I think that it's also visible in the back-end, can you send me a temporary back-end access for testing purpose through a private message ? Also, are you using the last version of Hikashop ?

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13 years 4 months ago -  13 years 4 months ago [\#110520](#110520) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110520 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

> Mohamed Thelji wrote: No, I think that it's also visible in the back-end, can you send me a temporary back-end access for testing purpose through a private message ? Also, are you using the last version of Hikashop ?

Done and yes, it's the latest, atleast I think so. Joomla havn't told me about any upgrades.

Last edit: 13 years 4 months ago by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile").

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- **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")**
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13 years 4 months ago [\#110581](#110581) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110581 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Hi there,

How did you created these empty votes? Since it's not attached to any product the delete function is having a hard time.
I would advise to delete those entries trough the database while we are look for a solution.

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13 years 4 months ago -  13 years 4 months ago [\#110583](#110583) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110583 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

I didn't create them myself. I have no idea how they got there.
Where can I find them in the DB?

Last edit: 13 years 4 months ago by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile").

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13 years 4 months ago [\#110590](#110590) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#110590 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

You'll find them in the table namekey_hikashop_vote.

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13 years 4 months ago [\#111152](#111152) by [Razavi](/forum/user/2241-razavi "View Razavi's Profile")  Replied by *[Razavi](/forum/user/2241-razavi "View Razavi's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111152 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

I have exactly the same problem.

Empty votes, and I do not know where they come from. When you choose them and try to delete, nothing happens.

I have noticed, that the date for all empty votes is 01/01/1970 01:01:00.

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13 years 3 months ago [\#111222](#111222) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111222 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Hi,

Actually we can't determine from where the problem come.
Thanks to give us more details about your configuration, are you using crons tasks ? Or something else ?
We change some parts of the vote system, it will be available in the next release, it could maybe solve the problem.

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13 years 3 months ago [\#111368](#111368) by [Razavi](/forum/user/2241-razavi "View Razavi's Profile")  Replied by *[Razavi](/forum/user/2241-razavi "View Razavi's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111368 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

I Actually tink I know why, this happens now....

This never happened before, when everybody was allowed to vote for the product. But after I set the rule to, user must be loged in to vote, this is happening. I think it happens when some one tries to vote and is not logged in, then the system creates an empty vote....

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13 years 3 months ago [\#111377](#111377) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111377 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Not for me, just tried it and it didn't let me vote but also didn't give me a blank vote in the backend. Has to be something else, atleast for me.

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13 years 3 months ago [\#111509](#111509) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111509 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

We just released HikaShop 2.2:
[ www.hikashop.com/en/support/documentatio...ashop-changelog.html](http://www.hikashop.com/en/support/documentation/56-hikashop-changelog.html)

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13 years 3 months ago [\#111579](#111579) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111579 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

It says I have the latest one, 2.1.3, isn't it released yet?

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13 years 3 months ago [\#111580](#111580) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111580 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

We didn't activated the update system yet.
You have to download and reinstall it on our website in your account page.

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13 years 3 months ago -  13 years 3 months ago [\#111582](#111582) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111582 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Worked, maybe?
:silly:

CSS editor isn't there but it says it's running the latest edition.

Hmmm
Now I have a dropdown beside the stars. How can I get rid of that?
Seems to me that it's enough to be able to point and click at a star.

Last edit: 13 years 3 months ago by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile").

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13 years 3 months ago [\#111585](#111585) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111585 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

It means that you have a javascript error on the page. Because of that the JS cannot display the stars properly. Please provide a link to that page.

Regarding the CSS editor, you will only see the row numbers if you have the code mirror plugin published and that you turned on the "display row numbers" option of the plugin.

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13 years 3 months ago [\#111587](#111587) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111587 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

[ www.puterfreak.se/index.php/komponenter/grafikkort/pci-e-amd](http://www.puterfreak.se/index.php/komponenter/grafikkort/pci-e-amd)

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13 years 3 months ago [\#111588](#111588) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111588 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Ok, now I have the rownumbers but the edit window is soooo small, it's less than half the size of the displaypopup.

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13 years 3 months ago [\#111590](#111590) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Blank votes](/forum/3-bug-report/84065-blank-votes#111590 "Hi again I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them. Seems to me that there is one added each day or perhaps every other day for some unknown reason. Votes in itself works perfectly.  Looks like there been a few days since the between these new ones though.")*

Hi,

I don't see any Javascript error on your website.
Usually the vote script add a display none on the class.

You can add the following css property to hide the dropdown: Code:

.hikashop_vote_stars .chzn-container{display: none !important;}

The following user(s) said Thank You: [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")

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