[Skip to main content](#vessel-content) # Shipping amount not displayed after 2.2 upgrade ## - **[csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile")** - [![csymmonds's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9149-csymmonds "View csymmonds's Profile") Topic Author - [ Offline](/forum/user/9149-csymmonds) Less More - Posts: 113 - Thank you received: 18 - - 13 years 4 months ago [\#111448](#111448) by [csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile") *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111448 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* was created by *[csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile")* There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 4 months ago [\#111486](#111486) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111486 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Hi, Did you edited a view file of the checkout via the menu Display->Views ? That could potentially explain the issue with the upgrade. It could potentially also be a user session caching issue, so make sure that you clear your user session (logout/login of the frontend). If that doesn't help, could you please provide more information in order to reproduce the problem ? Could you do some screenshots of the checkout tab of the configuration and give a link to the shop with the issue so that we can see the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile")** - [![csymmonds's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9149-csymmonds "View csymmonds's Profile") Topic Author - [ Offline](/forum/user/9149-csymmonds) Less More - Posts: 113 - Thank you received: 18 - - 13 years 4 months ago [\#111501](#111501) by [csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile") Replied by *[csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111501 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* PM sent with details Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 4 months ago [\#111543](#111543) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111543 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Thank you for the access. I've modified the view on your end so that the shipping price displays properly on the cart. I've added the fix on our end too. The following user(s) said Thank You: [csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[emmdee](/forum/user/4217-emmdee "View emmdee's Profile")** - [![emmdee's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/4217-emmdee "View emmdee's Profile") - [ Offline](/forum/user/4217-emmdee) Less More - Posts: 50 - Thank you received: 2 - - 13 years 4 months ago [\#111601](#111601) by [emmdee](/forum/user/4217-emmdee "View emmdee's Profile") Replied by *[emmdee](/forum/user/4217-emmdee "View emmdee's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111601 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* So Nicholas what is the fix because I have the same problem? rgds emmdee Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 4 months ago [\#111615](#111615) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#111615 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Download again the latest version on our website and install it on yours. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[otx](/forum/user/14566-otx "View otx's Profile")** - [![otx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14566-otx "View otx's Profile") - [ Offline](/forum/user/14566-otx) Less More - Posts: 53 - Thank you received: 2 - - 13 years 2 months ago - 13 years 2 months ago [\#120004](#120004) by [otx](/forum/user/14566-otx "View otx's Profile") Replied by *[otx](/forum/user/14566-otx "View otx's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#120004 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Dear Nicolas, We have the latest version, but the the shipping price doesn't get displayed. I updated the site yesterday with the com_hikashop_business_2.2.0_2013-08-21.zip. Can you please share the details in order to try to fix this? Last edit: 13 years 2 months ago by [otx](/forum/user/14566-otx "View otx's Profile"). Reason: more details Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 2 months ago [\#120007](#120007) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#120007 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* That's because you have edited the file "cart" or "shipping" of the view "checkout" via the menu Display>Views and that we completely changed the shipping methods handling for the new version of HikaShop. So you'll have to delete your customizations via the menu Display>Views's "remove customization" icon for these view files and then reapply your modifications to the new version of the view files and it will display again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[otx](/forum/user/14566-otx "View otx's Profile")** - [![otx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14566-otx "View otx's Profile") - [ Offline](/forum/user/14566-otx) Less More - Posts: 53 - Thank you received: 2 - - 13 years 2 months ago [\#120022](#120022) by [otx](/forum/user/14566-otx "View otx's Profile") Replied by *[otx](/forum/user/14566-otx "View otx's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#120022 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Yes, we had to, because there is a bug in there. We don't use taxes for shipping, yet the shipping amount is still displayed with taxes, even if the tax doesn't gets added to the final amount. Completely nonsense ![:)](/media/kunena/emoticons/3.png ":)") In the settings we have disabled the 'Detailed tax display'. Anyway, thanks for your help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#120047](#120047) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#120047 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* Hi, If you don't use tax for shipping, I think that you should just set the "Product tax category" option to **NONE**, through your shipping configuration screen. Hope this will help you a little. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[otx](/forum/user/14566-otx "View otx's Profile")** - [![otx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14566-otx "View otx's Profile") - [ Offline](/forum/user/14566-otx) Less More - Posts: 53 - Thank you received: 2 - - 13 years 2 months ago [\#120049](#120049) by [otx](/forum/user/14566-otx "View otx's Profile") Replied by *[otx](/forum/user/14566-otx "View otx's Profile")* on topic *[Shipping amount not displayed after 2.2 upgrade](/forum/3-bug-report/84334-shipping-amount-not-displayed-after-2-2-upgrade#120049 "There appears to be a bug recently introduced that causes the shipping amount not to be displayed. The shipping amount is included in the total price, it's just not being displayed in Checkout in all instances. Background: We have a manual shipping method for "local pickup" with no cost associated. When selected the shipping amount "0.00" is displayed as expected. We also have calculated shipping methods for UPS, USPS, and FedEx. When the shipping method chosen is anything other than zero, the shipping amount isn't displayed. I've confirmed it's not a CSS issue, checking in Firebug, the amount isn't even being output. Once discovered, I went to an older / development installation that displayed shipping amounts properly, upgraded it to 2.2.0, refreshed the checkout and the shipping was no longer being displayed. Shipping display appears to be working as expected on your demo site, so there may be some other factors to recreate.")* HI, It's on NONE, but still we have a row with the shipping amount without the taxes, and below again the shipping amount with the taxes... Fortunately the row with the taxes doesn't get added to the final amount. I have "fixed" this with deleting the row with the taxes from the views. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NDMzNC1zaGlwcGluZy1hbW91bnQtbm90LWRpc3BsYXllZC1hZnRlci0yLTItdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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