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#   Problem with Customer listing page

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- **[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")**
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13 years 4 months ago -  13 years 4 months ago [\#112650](#112650) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112650 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")* was created by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")*

Hi
When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!

[ ![customererrors.png](/forum/attachment/10977) ](/forum/attachment/10977 "...omererrors.png")

EDIT:
Solved itself by restarting browser but frontend still has a problem as below!

- [ ![customererrors.png](/forum/attachment/10977) ](/forum/attachment/10977 "...omererrors.png") [ ](/forum/attachment/10977?download=1 "...omererrors.png")

Last edit: 13 years 4 months ago by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile").

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13 years 4 months ago [\#112652](#112652) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112652 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Also, when going to my account in the frontend and there to the adress page I can't add a new adress or edit the old one. Nothing happens when pressing the corresponding button.

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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13 years 4 months ago [\#112661](#112661) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112661 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Hi,

Which version of HikaShop are you using ?

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 4 months ago [\#112665](#112665) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112665 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Using latest version 2.2.0 and Joomla 3.1.1

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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13 years 4 months ago [\#112679](#112679) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112679 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Hi,

Can you send me a link to your website for testing purpose, then I'll probably be able to reproduce the issue by myself ?

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13 years 4 months ago [\#112681](#112681) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112681 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Sure
[ www.puterfreak.se](http://www.puterfreak.se)

The REAL problem is only in frontend now. AS long as I'm not filtering users in backend.

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13 years 4 months ago [\#112698](#112698) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112698 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Ok,

I tested it through your website and your "address page" seems to be working fine, I successfully added different addresses and changed my billing/shipping address.

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13 years 4 months ago [\#112705](#112705) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112705 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

> Mohamed Thelji wrote: Ok,
>
> I tested it through your website and your "address page" seems to be working fine, I successfully added different addresses and changed my billing/shipping address.

??
In the frontend?
It doesn't work in either FireFox or Chrome for me.

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13 years 4 months ago [\#112972](#112972) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112972 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Ok, Can you clear your cache and try it by creating a new user account and buying something ?

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13 years 4 months ago -  13 years 4 months ago [\#112989](#112989) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#112989 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Did that just now and no, does not work anyway!

Hmmm, maybe I should clarify that I'm not using the link on the checkout page but the one in the TOP RIGHT menu.

Last edit: 13 years 4 months ago by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile").

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13 years 4 months ago [\#113021](#113021) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113021 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

It's always working for me regardless of the link which is redirecting me to your checkout I can add an address through the address popup :
[ ![address&#95;popup&#95;2013-07-09&#95;14&#95;20&#95;12.png](/forum/attachment/10995) ](/forum/attachment/10995 "...9&#95;14&#95;20&#95;12.png")

What do you mean by :

> I'm not using the link on the checkout page but the one in the TOP RIGHT menu.

Can you explain it to me with some screenshots for example ?

- [ ![address&#95;popup&#95;2013-07-09&#95;14&#95;20&#95;12.png](/forum/attachment/10995) ](/forum/attachment/10995 "...9&#95;14&#95;20&#95;12.png") [ ](/forum/attachment/10995?download=1 "...9&#95;14&#95;20&#95;12.png")

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13 years 4 months ago [\#113038](#113038) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113038 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Screenshots comming right up:
From the store frontend.

[ ![addresserror-01.png](/forum/attachment/11000) ](/forum/attachment/11000 "...sserror-01.png")

You click here at the top

Then you see this which is the control panel from Hikashop
[ ![addresserror-02.png](/forum/attachment/11001) ](/forum/attachment/11001 "...sserror-02.png")

Finally you come here and it's these two buttons that, for me atleast, isn't working.
[ ![addresserror-03.png](/forum/attachment/11002) ](/forum/attachment/11002 "...sserror-03.png")

Pointing at them and looking at the links, they go nowhere: [ www.puterfreak.se/index.php/mitt-konto/address#](http://www.puterfreak.se/index.php/mitt-konto/address#)
I'm not 100% certain but I do think that they have worked before.

- [ ![addresserror-01.png](/forum/attachment/11000) ](/forum/attachment/11000 "...sserror-01.png") [ ](/forum/attachment/11000?download=1 "...sserror-01.png")
- [ ![addresserror-02.png](/forum/attachment/11001) ](/forum/attachment/11001 "...sserror-02.png") [ ](/forum/attachment/11001?download=1 "...sserror-02.png")
- [ ![addresserror-03.png](/forum/attachment/11002) ](/forum/attachment/11002 "...sserror-03.png") [ ](/forum/attachment/11002?download=1 "...sserror-03.png")

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13 years 4 months ago [\#113057](#113057) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113057 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Ok, I can now reproduce your problem, can you try to download and install again the latest version ? If the problem remains, can you switch to another template, and tell me if your still have the problem ?

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13 years 4 months ago [\#113183](#113183) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113183 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Reupdated with latest package, no luck. Using a different template on that page gave nothing either.

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13 years 4 months ago [\#113300](#113300) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113300 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

Hi,

I think that the problem come from the popup system:
[ www.hikashop.com/fr/forum/2-general-talk...-working.html#113282](http://www.hikashop.com/fr/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working.html#113282)

The following user(s) said Thank You: [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")

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13 years 4 months ago [\#113327](#113327) by [Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")  Replied by *[Kaffeman](/forum/user/9173-kaffeman "View Kaffeman's Profile")* on topic *[Problem with Customer listing page](/forum/3-bug-report/84764-problem-with-customer-listing-page#113327 "Hi When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!  EDIT: Solved itself by restarting browser but frontend still has a problem as below!")*

The popup was set to Inherit, setting it to Mootools fixed it so everything is working as it should now.

Thank You

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