[Skip to main content](#vessel-content)

#   PayPal shows wrong tax amount

##

- **[borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")**
- [![borisgoodenough's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar326.gif)](/forum/user/326-borisgoodenough "View borisgoodenough's Profile") Topic Author
- [ Offline](/forum/user/326-borisgoodenough)

Less More

- Posts: 21
- Thank you received: 1
-
-
-
-

13 years 3 months ago -  13 years 3 months ago [\#113230](#113230) by [borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")  *[PayPal shows wrong tax amount](/forum/3-bug-report/85092-paypal-shows-wrong-tax-amount#113230 "When the cart passes the sale information to PayPal, it always shows the wrong sales tax amount.  For example, most of our sales are in a zone set up for 6% sales tax. So on a $20.00 sale, it shows $1.20 sales tax in the shopping cart, for a total of $21.20.  But when the sale goes to PayPal, it always shows a 10% sales tax. So a $20.00 sales will show $2.00 sales tax, for a total of $22.00. (We have NO published zones set up for $10% sales tax...)  Help, please.  (Using latest version of HikaShop)")* was created by *[borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")*

When the cart passes the sale information to PayPal, it always shows the wrong sales tax amount.

For example, most of our sales are in a zone set up for 6% sales tax. So on a $20.00 sale, it shows $1.20 sales tax in the shopping cart, for a total of $21.20.

But when the sale goes to PayPal, it always shows a 10% sales tax. So a $20.00 sales will show $2.00 sales tax, for a total of $22.00. (We have NO published zones set up for $10% sales tax...)

Help, please.

(Using latest version of HikaShop)
*This attachment is hidden for guests.
Please log in or register to see it.*

*This attachment is hidden for guests.
Please log in or register to see it.*

Last edit: 13 years 3 months ago by [borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTA5Mi1wYXlwYWwtc2hvd3Mtd3JvbmctdGF4LWFtb3VudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
- [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")
- [ Offline](/forum/user/6861-mohamed-thelji)

Less More

- Posts: 12953
- Thank you received: 1778
-
-
-

13 years 3 months ago [\#113341](#113341) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PayPal shows wrong tax amount](/forum/3-bug-report/85092-paypal-shows-wrong-tax-amount#113341 "When the cart passes the sale information to PayPal, it always shows the wrong sales tax amount.  For example, most of our sales are in a zone set up for 6% sales tax. So on a $20.00 sale, it shows $1.20 sales tax in the shopping cart, for a total of $21.20.  But when the sale goes to PayPal, it always shows a 10% sales tax. So a $20.00 sales will show $2.00 sales tax, for a total of $22.00. (We have NO published zones set up for $10% sales tax...)  Help, please.  (Using latest version of HikaShop)")*

Hi,

I tried it with approximatively the same values for my tax and my product, and it seems to be working fine on my end.
Can you give me more information about how did you configured your paypal payment method ? Can you download the package of the last version of Hikashop and re install it another time ?

Thanks.

The following user(s) said Thank You: [borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTA5Mi1wYXlwYWwtc2hvd3Mtd3JvbmctdGF4LWFtb3VudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")**
- [![borisgoodenough's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar326.gif)](/forum/user/326-borisgoodenough "View borisgoodenough's Profile") Topic Author
- [ Offline](/forum/user/326-borisgoodenough)

Less More

- Posts: 21
- Thank you received: 1
-
-
-
-

13 years 3 months ago [\#113364](#113364) by [borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")  Replied by *[borisgoodenough](/forum/user/326-borisgoodenough "View borisgoodenough's Profile")* on topic *[PayPal shows wrong tax amount](/forum/3-bug-report/85092-paypal-shows-wrong-tax-amount#113364 "When the cart passes the sale information to PayPal, it always shows the wrong sales tax amount.  For example, most of our sales are in a zone set up for 6% sales tax. So on a $20.00 sale, it shows $1.20 sales tax in the shopping cart, for a total of $21.20.  But when the sale goes to PayPal, it always shows a 10% sales tax. So a $20.00 sales will show $2.00 sales tax, for a total of $22.00. (We have NO published zones set up for $10% sales tax...)  Help, please.  (Using latest version of HikaShop)")*

I just installed 2.2.0 latest version.

The Testitem in the store still has the same PayPal tax problem. But every other product in the store works correctly with PayPal, so it is probably something I did with that product only. Since we are not selling the Testitem, I'm not going to worry about it. Thanks for your help; sorry to bother you.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTA5Mi1wYXlwYWwtc2hvd3Mtd3JvbmctdGF4LWFtb3VudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.047 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
