[Skip to main content](#vessel-content) # Please help! Checkout issues ## - **[Reid](/forum/user/24723-reid "View Reid's Profile")** - [![Reid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24723-reid "View Reid's Profile") Topic Author - [ Offline](/forum/user/24723-reid) Less More - Posts: 16 - Thank you received: 0 - - 13 years 3 months ago [\#114892](#114892) by [Reid](/forum/user/24723-reid "View Reid's Profile") *[Please help! Checkout issues](/forum/3-bug-report/85560-please-help-checkout-issues#114892 "This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported...")* was created by *[Reid](/forum/user/24723-reid "View Reid's Profile")* This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported getting the 500 HikashopBridgeView error (as in my other post). I don't know what to do. - [ ![Screen_Shot_2013-07-21_at_10_19_05_AM.png](/forum/attachment/11261) ](/forum/attachment/11261 "...0_19_05_AM.png") [ ](/forum/attachment/11261?download=1 "...0_19_05_AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTU2MC1wbGVhc2UtaGVscC1jaGVja291dC1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reid](/forum/user/24723-reid "View Reid's Profile")** - [![Reid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24723-reid "View Reid's Profile") Topic Author - [ Offline](/forum/user/24723-reid) Less More - Posts: 16 - Thank you received: 0 - - 13 years 3 months ago - 13 years 3 months ago [\#114893](#114893) by [Reid](/forum/user/24723-reid "View Reid's Profile") Replied by *[Reid](/forum/user/24723-reid "View Reid's Profile")* on topic *[Please help! Checkout issues](/forum/3-bug-report/85560-please-help-checkout-issues#114893 "This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported...")* Also, the disappearing letters at the top... [ ![Screen_Shot_2013-07-21_at_9_58_48_AM.png](/forum/attachment/11263) ](/forum/attachment/11263 "...9_58_48_AM.png") - [ ![Screen_Shot_2013-07-21_at_9_58_48_AM.png](/forum/attachment/11263) ](/forum/attachment/11263 "...9_58_48_AM.png") [ ](/forum/attachment/11263?download=1 "...9_58_48_AM.png") Last edit: 13 years 3 months ago by [Reid](/forum/user/24723-reid "View Reid's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTU2MC1wbGVhc2UtaGVscC1jaGVja291dC1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reid](/forum/user/24723-reid "View Reid's Profile")** - [![Reid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24723-reid "View Reid's Profile") Topic Author - [ Offline](/forum/user/24723-reid) Less More - Posts: 16 - Thank you received: 0 - - 13 years 3 months ago [\#114895](#114895) by [Reid](/forum/user/24723-reid "View Reid's Profile") Replied by *[Reid](/forum/user/24723-reid "View Reid's Profile")* on topic *[Please help! Checkout issues](/forum/3-bug-report/85560-please-help-checkout-issues#114895 "This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported...")* The checkout status bar is disabled, and it is showing. Euro is disabled and it is showing. I did enter an email address and it says I didn't. and if I reload the page, everything looks normal again. Every time. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTU2MC1wbGVhc2UtaGVscC1jaGVja291dC1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 3 months ago [\#114934](#114934) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Please help! Checkout issues](/forum/3-bug-report/85560-please-help-checkout-issues#114934 "This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported...")* Please download again HikaShop on our website and install it on yours and that should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTU2MC1wbGVhc2UtaGVscC1jaGVja291dC1pc3N1ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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