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#   non-existent vote rating

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- **[sebur](/forum/user/5575-sebur "View sebur's Profile")**
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13 years 3 months ago [\#115389](#115389) by [sebur](/forum/user/5575-sebur "View sebur's Profile")  *[non-existent vote rating](/forum/3-bug-report/85704-non-existent-vote-rating#115389 "Hi!  In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop&#95;vote hikashop&#95;vote&#95;user they appear again. Why do I get these records? How to disable the voting?  Thank you!  Joomla! 2.5.11 HikaShop 2.1.3")* was created by *[sebur](/forum/user/5575-sebur "View sebur's Profile")*

Hi!

In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop_vote hikashop_vote_user they appear again. Why do I get these records? How to disable the voting?

Thank you!

Joomla! 2.5.11 HikaShop 2.1.3

- [ ![Vote&#95;1.jpg](/forum/attachment/11292) ](/forum/attachment/11292 "Vote&#95;1.jpg") [ ](/forum/attachment/11292?download=1 "Vote&#95;1.jpg")
- [ ![Vote&#95;2.jpg](/forum/attachment/11293) ](/forum/attachment/11293 "Vote&#95;2.jpg") [ ](/forum/attachment/11293?download=1 "Vote&#95;2.jpg")
- [ ![Vote&#95;3.jpg](/forum/attachment/11294) ](/forum/attachment/11294 "Vote&#95;3.jpg") [ ](/forum/attachment/11294?download=1 "Vote&#95;3.jpg")
- [ ![Vote&#95;4.jpg](/forum/attachment/11295) ](/forum/attachment/11295 "Vote&#95;4.jpg") [ ](/forum/attachment/11295?download=1 "Vote&#95;4.jpg")

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- **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")**
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13 years 3 months ago [\#115422](#115422) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[non-existent vote rating](/forum/3-bug-report/85704-non-existent-vote-rating#115422 "Hi!  In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop&#95;vote hikashop&#95;vote&#95;user they appear again. Why do I get these records? How to disable the voting?  Thank you!  Joomla! 2.5.11 HikaShop 2.1.3")*

Hi there,

It's indeed a bug we already encountered.
First of all, you should update to the last Hikashop version (2.2.0).
Then take a look at these topics:
[ www.hikashop.com/en/forum/3-bug-report/8...nk-votes.html#111368](http://www.hikashop.com/en/forum/3-bug-report/84065-blank-votes.html#111368)
[ www.hikashop.com/en/forum/3-bug-report/8...back-end.html#105873](http://www.hikashop.com/en/forum/3-bug-report/82606-rating-back-end.html#105873)

If it doesn't work, please come back and tell us, we'll probably have to take a look on your website.

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- **[sebur](/forum/user/5575-sebur "View sebur's Profile")**
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13 years 3 months ago [\#115634](#115634) by [sebur](/forum/user/5575-sebur "View sebur's Profile")  Replied by *[sebur](/forum/user/5575-sebur "View sebur's Profile")* on topic *[non-existent vote rating](/forum/3-bug-report/85704-non-existent-vote-rating#115634 "Hi!  In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop&#95;vote hikashop&#95;vote&#95;user they appear again. Why do I get these records? How to disable the voting?  Thank you!  Joomla! 2.5.11 HikaShop 2.1.3")*

Hello!

Hikashop I updated to version 2.2.0. I deleted the entries in the tables hikashop_vote and hikashop_vote_user but they
appeared again, this happens when you visit the site googlebot. IP 66.249.78.45 66.249.78.45 66.249.72.99 66.249.72.99 appear in the table hikashop_vote_user..

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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13 years 3 months ago -  13 years 3 months ago [\#115771](#115771) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[non-existent vote rating](/forum/3-bug-report/85704-non-existent-vote-rating#115771 "Hi!  In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop&#95;vote hikashop&#95;vote&#95;user they appear again. Why do I get these records? How to disable the voting?  Thank you!  Joomla! 2.5.11 HikaShop 2.1.3")*

Hi,

Thanks for the report, can you try to add the following code: Code:

if(!empty($element-&gt;comment) &#124;&#124; !empty($element-&gt;vote) &#124;&#124; !empty($element-&gt;email_comment) &#124;&#124; !empty($element-&gt;pseudo_comment))

Just before: Code:

$voteClass-&gt;save($element);

In the file "components/com_hikashop/controllers/vote.php" function "save()" and tell us if it's working fine ?

We are currently not able to reproduce the problem on our end.

Last edit: 13 years 3 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile").

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- **[sebur](/forum/user/5575-sebur "View sebur's Profile")**
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13 years 3 months ago [\#115883](#115883) by [sebur](/forum/user/5575-sebur "View sebur's Profile")  Replied by *[sebur](/forum/user/5575-sebur "View sebur's Profile")* on topic *[non-existent vote rating](/forum/3-bug-report/85704-non-existent-vote-rating#115883 "Hi!  In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop&#95;vote hikashop&#95;vote&#95;user they appear again. Why do I get these records? How to disable the voting?  Thank you!  Joomla! 2.5.11 HikaShop 2.1.3")*

Hi!

Excellent! It seems it works.
Observed throughout the day, there were no records.

thank you

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