[Skip to main content](#vessel-content) # Characteristics not working ## - **[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")** - [![scupoli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23320-scupoli "View scupoli's Profile") Topic Author - [ Offline](/forum/user/23320-scupoli) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 months ago [\#116290](#116290) by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile") *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116290 "I click add and only the name field shows. Now value or anything else. Please help!")* was created by *[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")* I click add and only the name field shows. Now value or anything else. Please help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 13 years 3 months ago [\#116292](#116292) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116292 "I click add and only the name field shows. Now value or anything else. Please help!")* Can you do a screenshot ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")** - [![scupoli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23320-scupoli "View scupoli's Profile") Topic Author - [ Offline](/forum/user/23320-scupoli) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 months ago - 13 years 3 months ago [\#116301](#116301) by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile") Replied by *[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116301 "I click add and only the name field shows. Now value or anything else. Please help!")* deleted Last edit: 13 years 3 months ago by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 13 years 3 months ago [\#116305](#116305) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116305 "I click add and only the name field shows. Now value or anything else. Please help!")* I don't see the problem. It's the normal popup. You're supposed to enter the new value of the characteristic in that "Name" field. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")** - [![scupoli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23320-scupoli "View scupoli's Profile") Topic Author - [ Offline](/forum/user/23320-scupoli) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 months ago - 13 years 3 months ago [\#116307](#116307) by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile") Replied by *[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116307 "I click add and only the name field shows. Now value or anything else. Please help!")* Enter the value in the name field? I'm confused.... Step by step process on how to add a characteristic to a product would be nice. Last edit: 13 years 3 months ago by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")** - [![scupoli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23320-scupoli "View scupoli's Profile") Topic Author - [ Offline](/forum/user/23320-scupoli) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 months ago [\#116330](#116330) by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile") Replied by *[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116330 "I click add and only the name field shows. Now value or anything else. Please help!")* Going to another cart for joomla...... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 months ago [\#116363](#116363) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116363 "I click add and only the name field shows. Now value or anything else. Please help!")* Sure, You can for example : - Go to "*Hikashop->Products->Characteristics*" - Create a new characteristics named "Type" for example and add 3 values like **type1** / **type2** / **type3** - Then go to "*Hikashop->Products->Your product*" - Add your characteristic through your **characteristic tab** - Then you can also manage your product's variants through the "manage variants" button Hope this will help you a little. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")** - [![scupoli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23320-scupoli "View scupoli's Profile") Topic Author - [ Offline](/forum/user/23320-scupoli) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 months ago [\#116407](#116407) by [scupoli](/forum/user/23320-scupoli "View scupoli's Profile") Replied by *[scupoli](/forum/user/23320-scupoli "View scupoli's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116407 "I click add and only the name field shows. Now value or anything else. Please help!")* Yes I managed to get this working. However now, when my customers go to checkout there is no "Add Note To Seller" option. I've enabled this in my PayPal settings, but it still does not s how up. Is this a Hikashop bug? or setting?? Thank you for your help! Scott Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 13 years 3 months ago [\#116459](#116459) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characteristics not working](/forum/3-bug-report/85865-characteristics-not-working#116459 "I click add and only the name field shows. Now value or anything else. Please help!")* That option will add a not link on the paypal payment screen, not on the checkout, so that's normal. You would have to create a custom field of the table "order" via the menu Display>Custom fields with the Business edition in order to have a not field during the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTg2NS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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