[Skip to main content](#vessel-content) # Menu ## - **[troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile")** - [![troy.scorer's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23188-troy-scorer "View troy.scorer's Profile") Topic Author - [ Offline](/forum/user/23188-troy-scorer) Less More - Posts: 6 - Thank you received: 0 - - 13 years 2 months ago [\#116544](#116544) by [troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile") *[Menu](/forum/3-bug-report/85911-menu#116544 "Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [image] [image]")* was created by *[troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile")* Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [ ![[IMG](http://i.imgur.com/cC6hMlL.png) ](http://i.imgur.com/cC6hMlL.png "[IMG") [ ![[IMG](http://i.imgur.com/6wMnPln.png) ](http://i.imgur.com/6wMnPln.png "[IMG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTkxMS1tZW51P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#116568](#116568) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Menu](/forum/3-bug-report/85911-menu#116568 "Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [image] [image]")* Hi there, I think this post may help you: [ www.hikashop.com/en/forum/2-general-talk...appeared.html#116050](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/85809-toolbar-suddenly-disappeared.html#116050) > I had the same problem on my end after updating to 3.1.4 and not only with HikaShop but everywhere on the backend of my test website. Clearing the cache of my browser restored the toolbar on the pages as it was before. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTkxMS1tZW51P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile")** - [![troy.scorer's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23188-troy-scorer "View troy.scorer's Profile") Topic Author - [ Offline](/forum/user/23188-troy-scorer) Less More - Posts: 6 - Thank you received: 0 - - 13 years 2 months ago [\#119787](#119787) by [troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile") Replied by *[troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile")* on topic *[Menu](/forum/3-bug-report/85911-menu#119787 "Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [image] [image]")* Nope, this still doesnt work. and its got nothing to do with the cache as the same thing happens on IE, Mozilla and Chrome Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTkxMS1tZW51P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 13 years 2 months ago [\#119791](#119791) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Menu](/forum/3-bug-report/85911-menu#119791 "Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [image] [image]")* The only cause that I know of doing that is the update of Joomla and clearing the cache of the browser has solved the issue for everyone which had the problem and that I know of. So I don't have another solution. But I would recommend you to ask on the joomla forums since it's a joomla issue, not a HikaShop issue. Maybe they have other ideas ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NTkxMS1tZW51P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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