[Skip to main content](#vessel-content) # cannot login if user synchronization plugin enable ## - **[loling](/forum/user/989-loling "View loling's Profile")** - [![loling's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/989-loling "View loling's Profile") Topic Author - [ Offline](/forum/user/989-loling) Less More - Posts: 51 - Thank you received: 0 - - 13 years 4 weeks ago [\#127650](#127650) by [loling](/forum/user/989-loling "View loling's Profile") *[cannot login if user synchronization plugin enable](/forum/3-bug-report/862757-cannot-login-if-user-synchronization-plugin-enable#127650 "-- url of the page with the problem -- : -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.3-7+squeeze16 -- Browser(s) name and version -- : chrome, safari - (latest) -- Error-message(debug-mod must be tuned on) -- : Fatal error: Call to undefined method RuntimeException::get() Hi there, i have this weird problem, whenever user synchronization plugin is enabled, i cannot login nor logout from website. However, when it is disabled, login and logout work just fine. Im using original joomla login module. please tell me if you need any access to website")* was created by *[loling](/forum/user/989-loling "View loling's Profile")* -- url of the page with the problem -- : [ link](http://www.kliknshop.com) -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.3-7+squeeze16 -- Browser(s) name and version -- : chrome, safari - (latest) -- Error-message(debug-mod must be tuned on) -- : Fatal error: Call to undefined method RuntimeException::get() Hi there, i have this weird problem, whenever user synchronization plugin is enabled, i cannot login nor logout from website. However, when it is disabled, login and logout work just fine. Im using original joomla login module. please tell me if you need any access to website Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjI3NTctY2Fubm90LWxvZ2luLWlmLXVzZXItc3luY2hyb25pemF0aW9uLXBsdWdpbi1lbmFibGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 4 weeks ago [\#127666](#127666) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[cannot login if user synchronization plugin enable](/forum/3-bug-report/862757-cannot-login-if-user-synchronization-plugin-enable#127666 "-- url of the page with the problem -- : -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.3-7+squeeze16 -- Browser(s) name and version -- : chrome, safari - (latest) -- Error-message(debug-mod must be tuned on) -- : Fatal error: Call to undefined method RuntimeException::get() Hi there, i have this weird problem, whenever user synchronization plugin is enabled, i cannot login nor logout from website. However, when it is disabled, login and logout work just fine. Im using original joomla login module. please tell me if you need any access to website")* Hi, We will need more details about the error. Like the file name where the error is generated. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjI3NTctY2Fubm90LWxvZ2luLWlmLXVzZXItc3luY2hyb25pemF0aW9uLXBsdWdpbi1lbmFibGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[loling](/forum/user/989-loling "View loling's Profile")** - [![loling's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/989-loling "View loling's Profile") Topic Author - [ Offline](/forum/user/989-loling) Less More - Posts: 51 - Thank you received: 0 - - 13 years 4 weeks ago [\#127675](#127675) by [loling](/forum/user/989-loling "View loling's Profile") Replied by *[loling](/forum/user/989-loling "View loling's Profile")* on topic *[cannot login if user synchronization plugin enable](/forum/3-bug-report/862757-cannot-login-if-user-synchronization-plugin-enable#127675 "-- url of the page with the problem -- : -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.3-7+squeeze16 -- Browser(s) name and version -- : chrome, safari - (latest) -- Error-message(debug-mod must be tuned on) -- : Fatal error: Call to undefined method RuntimeException::get() Hi there, i have this weird problem, whenever user synchronization plugin is enabled, i cannot login nor logout from website. However, when it is disabled, login and logout work just fine. Im using original joomla login module. please tell me if you need any access to website")* Hi Jerome I found what the problem was. i miss-migrating hikashop address table, some fields miss assigned. Thank you anyway Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjI3NTctY2Fubm90LWxvZ2luLWlmLXVzZXItc3luY2hyb25pemF0aW9uLXBsdWdpbi1lbmFibGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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