[Skip to main content](#vessel-content) # Address popup window problem ## - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago - 12 years 3 months ago [\#131183](#131183) by [Boy](/forum/user/29234-boy "View Boy's Profile") *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131183 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* was created by *[Boy](/forum/user/29234-boy "View Boy's Profile")* -- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks. Last edit: 12 years 3 months ago by [Boy](/forum/user/29234-boy "View Boy's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#131207](#131207) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131207 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, Firstly can you download the last Hikashop version through our website, install it, and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#131217](#131217) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131217 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi Mohamed, i updated and tested but not solved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 11 months ago [\#131225](#131225) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131225 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, I don't see which popup you are talking about ? When clicking on add to cart, a popup can be displayed but it's not an address popup. If you redirect to the checkout after clicking on add to cart, there is only the form to fill for the address. Thanks to give us more informations. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#131226](#131226) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131226 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi xavier, When i add a new adress a popup Window open. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 11 months ago [\#131273](#131273) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131273 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, Thanks to give us a test account in order to test this popup. There is maybe, as you said, a javascript problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#131276](#131276) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131276 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi Xavier, i enabled hikashop and hikatest acounts. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 11 months ago [\#131313](#131313) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131313 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hmmm I don't really know what this is happening. Thanks to try to edit the file "components/com_hikashop/views/checkout/view.html.php" and search for: hikashopEditAddress In this function, try to comment the line "window.hikashop.openBox(obj,obj.href);" and uncomment the line: "SqueezeBox.fromElement(obj,{parse: 'rel'});". To comment/uncomment, you just have to add/remove the "//". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#131322](#131322) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131322 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* in this function, i found the line "window.hikashop.openBox(obj,obj.href);" and i make comment line. But there is no line "SqueezeBox.fromElement(obj,{parse: 'rel'});" in this function. i added it. But problem is sam. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 11 months ago [\#131810](#131810) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131810 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, This message is for Boy and the support team. 1 - Is it possible to have the test account ? Or for the rest of the support team : is it possible to store the test account for the rest of the team ? Thanks guys ! 2 - Please use the hikashop.openBox function. I made this function for a specific reason. I can't see the webpage because I don't have the test account but I am sure that there is another script attached in the link so it open the popup and it follow a link in the same time. The openBox function return a "false", that the link have to return to in order to block any kind of link or other script. Thanks to a test account I will be able to take a look and fix it. But I am currently travelling for the JWC so I can't access to Internet everywhere and every time (or contact easily the rest of the support team) Thanks for your understanding. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#131962](#131962) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#131962 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* hi Jerome, thanks for your interest and reply. i created a admin account for you. How can i send account informations to you ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 11 months ago [\#132053](#132053) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#132053 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, You can send him the account via private messages. Or via the contact form. In both cases, thanks to give the link to this thread ![;)](/media/kunena/emoticons/11.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#132168](#132168) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#132168 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi Xavier, i send it. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 11 months ago [\#132214](#132214) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#132214 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi, You have a script in your template : Code: <script type="text/javascript"> if (top!==self) { top.location=location; } </script> this script run everywhere, even in your popups. The result is : you can't open any of your page in a popup, even a popup in your own website. There is no problem in HikaShop, it is just the security of website which is too restrictive and don't allow any popup at all. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Boy](/forum/user/29234-boy "View Boy's Profile")** - [![Boy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29234-boy "View Boy's Profile") Topic Author - [ Offline](/forum/user/29234-boy) Less More - Posts: 12 - Thank you received: 0 - - 12 years 11 months ago [\#132224](#132224) by [Boy](/forum/user/29234-boy "View Boy's Profile") Replied by *[Boy](/forum/user/29234-boy "View Boy's Profile")* on topic *[Address popup window problem](/forum/3-bug-report/863410-address-popup-window-problem#132224 "-- url of the page with the problem -- -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page. Thanks.")* Hi Jerome, thanks or your reply. you are right for script i will look. but i can open popup in my web site all page. i will control this script and i will write results. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjM0MTAtYWRkcmVzcy1wb3B1cC13aW5kb3ctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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